ABCmouse.com

What is happening with this app, because it wasn't like this the last time I used it over a year ago? Is there some accessibility option I need to turn off? From the start at login it uses some integrated keyboard instead of my phone's keyboard and there's a robotic voice on 2x speed narrating everything you do and giving instructions. Typing on the keyboard is garbage. The poor touch interface isn't just the keyboard, but everywhere in the app. Stick to the web browser.

Uninstalled immediately because free trial requires credit card at sign up. Obviously they are just hoping you'll forget to cancel so they can get at least one months fee out of you. If you offer a free trial, don't force payment details up front. Most stuff like this gets used for a week or so then forgotten about, let me actually try it before trying to get my money. If you really have a good product I'll sign up for it, but now I'll never know.

The app is SLOW! frustrating to use. The kid starts all happy, but after few activities he gets frustrated with the navigation and slow loading times. Nice concept horribly developed. Too much repetitive content. I though it was the kids tablet but it is also slow in my wifes galaxy s20. So its not the hardware it is just the app that is poorly developed. I will not get the second year subscription.

somehow the app was deleted from my computer, then trying to reinstall it took forever, and my kid doesnt even find this challenging, she gets frustrated with how slow it is. Trying to navigate around it is ridiculous. I will not sign up for this again. My kid doesnt find this challenging at all. I'm not sure why ABC Mouse is so awesome, because it's kind oif a bust.

The app is ok, though the user interface is definitely not user friendly. So many things to navigate to and difficult to tell what is what. The app is also pretty slow to load each screen/option regardless whether on wifi or not(tried different devices as well). The App could definitely improve for a better end user experience.

I don't know what's going on but this app is not right. It's only allowing me to sign into some library called Locust something. Where as on our previous device with the app downloaded it works just fine. When you use the browser it works just fine on the same device. YOUR APP IS A PROBLEM FIX IT ASAP. Total inconvenience!!!!

App was great, now it's not even working on my android. I don't understand. It freezes and will only stay in portrait mode on half of my phone....it's very frustrating. Am I doing something wrong or is the app bugin? I have tried multiple times to update it last year. I'll try again. Thanks so much!

This app is terrible. Within 30 mins of download, I have to call and cancel my subscription. I couldn't even get to the parent portal to sign up and it started messing up. Now I have to jump through hoops to cancel it. The app screen get any bigger than the palm of my hand and i'm on my lapktop. Bad purchase on my part!!

Kids love it, we homeschool and it's a great tool to use to help my children learn while giving mom a short break! They want to play the games and do the work. It's easy to navigate, it's bright and colorful so kids are intrigued by it. Would recommend 100%

I started this app with my 2yr old and my 9m old. Now they are 5yrs and 3yrs. And I am absolutely amazing at how quickly they have learned. My 5 yr old reads at a 1st grade level before starting kindergarten. My 3yr old can recognize letter sounds and have started to sound out words! I would recommend Abc mouse to every parent I know. Our family loves it!

Had to lower my rating. My daughter loves the app but this last update ruined it . The accessibility settings cant be turned off and makes it impossible to do anything . This problem is on several different devices. As of 5/10 the problem is still happening, customer service has not responded to several attempts at getting help.

I am not sure what's going on with this app. When I try to open it, it opens to a blank yellow screen. Even after a long wait, it doesn't open up. Very disappointed because I usually use this app with my twins when we have a long wait to keep them preoccupied. Please help correct this issue.

Not worth it-wont load majority of time. It takes so long just to open the app then actually playing its constantly loading for minutes, sometimes the next activity won't even come up so you have to x out and start over. Had high hopes for this, try something else if your going to spend money.

Once they have you. It's hard to leave. I've been trying to cancel my subscription all morning and the app keeps BSing me. Bringing me back to pay instead of cancel. Cancel option is not even there. But the payment page say easy to cancel anytime. Yea right, that's a LIE. I hate when these companies purposely try to make it difficult to not pay them anymore. I feel like they are robbing me and others. I'm pretty good with tech so imagine some grandma who's stuck paying them forever. I'm 😡

I wish I could give it a higher rating, but it seems with every update it keeps getting more glitches I keep having to contact tech support, for glitching in the lessons more and more have been not marking complete, and its frustrating they should have something for the parent to over ride if the child has done it if the auto fails, its frustating to spend an hour on tech support telling to uninstall and reinstall. I have tried that first and I have it on 3 devices all have issues.

It's horrible to navigate when it actually works. They make it near impossible to cancel a subscription and don't send a reminder email when its about to auto renew. I will not EVER recommend for this reason. So many other resources out there without the hassle.

As I'm trying to navigate through the app to get set up for my 4-year-old it is very difficult because I have to click and then double click on every letter just to log in, and then I haven't even completed step four of four to complete the process and get him started. so uninstalled and reinstalled this app and I'm still having a difficult time. I paid for it, and now I can't use it.

Hope you plan to keep your account forever because cancelling this subscription is the most difficult. And forget being able to speak to someone! My child hadn't used the app in 6 months or so and I forgot what email I registered with. So I decided to cancel the subscription. 4 months later I think I finally figured it out. Fingers crossed I'll know in a when the next billing cycle comes due. Guess it's my fault for paying with PayPal. Use a credit card at least that way you just cancel the card

This app should help kids and they do love it. So I signed up again this time they offered me 1 month fo $12.99. For a month then I got a pop up for 6 months with a discount paid $29.99 for that. The yearly price is $59.99. So for 7 months I have been charged $42.98 because of the ads or pop ups they have when signing up. I gave also contacted customer service about this and the answer they gave me was you had they option to say no thanks. But they never disclosed they would keep charging you.

Honestly it's a great learning tool for my 3 and half year old who is starting school Monday but the app it's self is very slow the login process is glitching out and they won't put your email in you have to tap the letters multiple times to get a letter to pop up and it has a slow start up as well it takes a solid 2 minutes to load the start screen aslo i would like to see ABC mouse give report cards threw email to see where my child's strengths and weaknesses are in her learning.

Disappointed. This app only works on the cell phone when you download the app to a laptop or tablet. My child enjoys , the videos and games but my phone is necessary to access the app. Pages load very slowly which makes it difficult to use efficiently.

I just updated today, and now the app is not loading properly. It shows ABC Mouse logo and flips the screen a few times. Next, the screen turns yellow and stalls there. It does not continue to load. I

Your ad makes me want to claw my eyes and ears off. Also, it's "maths," not "math." What, is there just one of it? Does that mean my kid gets taught how to misspell colour, favour and exercise? Totally inappropriate for use in Britain, especially considering the lack of quality in American education. I want my child to be able to infer meaning, for instance.

App keeps crashing on my Galaxy S22 Ultra. It's not limited to just one activity. Almost completely unplayable. I just installed the app today for the first time. The kids usually play from my wife's phone. With it being a brand new install, I'm not sure what else to do to troubleshoot.

Great App. My 6 year old daughter has been using ABC mouse for over a year now and she loves it. It is really educational and informative, with lots of variety and fun. The only request I would make is for more information on different contries - it is clearly American and very much focused on American information. My daughter knows a lot about Amerca even though she is British. That said, we find it great and will certainly continue using it. Thank you :).

Better than most classroom setting/multi-subject learning apps out there. Straightforward, encouraging, fun, safe, informative, useful and quality learning. I was really impressed, the only unfortunate part is that it is definitely geared specifically to the USA eg. the map is American only. When pressing on North America, my kiddos are unable to learn about their home in Canada. I would definitely like to see a more worldly version in the future, especially including a Canadian update.

So far it is the promised fun we were hoping to add to our daughters school work. !It is very slow however with many glitches needing us to close and restart or wait a long time. We have multiple devices we've tried it on; we have upgraded to the highest quality Internet speed just for this (we don't use it for streaming or gaming) and still it's very slow. !It does seem to have many instructional videos and new things but they don't integrate into the learning path, you have to go searching.

It took awhile to download and put the code in. Once I was able to Sign in, it would not let me go to the lessons. I pressed the Continue button and a little sign spun around but would not go any further. Like it was locked up. I had a Code to get it free. Is that the reason I can not get in to do any lessons? Please help or give me a Phone # so I can call and talk to someone, Please. Mary Perschbacher

This is the best app available for the kids, I personally loved the content. Every game, book, activity is very well thought of. What botthers me is the glitchs and slowspeed of the app. I want my daughter to stick to this app because of its creative content. But due to the glitchs she switchs to other apps. I would suggest developers to work on glitchs and speed.