AcueductosPR
- My Account Ongoing fees Objected charges Due date of your bill Last payment date registered Amount of last payment registration Account Status Balance Service address Postal address
- Electronic invoice: You can view, save and print the invoice immediately Pay your bill with your credit card, checking or savings
- Payment history
- Status of orders: The system displays the status of all service orders requested in the accounts registered under your name.
- Invoice claim: If you do not agree with the billed charges, you can claim your bill on or before the due date.
- Payment claim: Did you make a payment, you verified your history and you see not credited to your account or reflected as "in transit"? Now you can make a claim online in a few minutes.
- Invoice not received You're not getting your bill in the mail? Connect, select which of your accounts you do not receive so that we can investigate.
- Issue report: If you detect a issue, via your mobile phone you can take a photo, enter basic information and report it.
- New service
- Cancel service
- Payment plan
- Reading counter
Category : Tools
Reviews (26)
Worst app ever!! I've registered at least 6 times and each time it says it doesn't recognize me. Then when I try to re-register it says my email address is already registered. I use the "forgot password" I get a temporary password, then doesn't accept it. TERRIBLE APP totally useless. UPDATE 8/22/21 Locked out of my acct again "AGAIN!" today Sunday, I called the AcueductosPR, fully expecting no response but thought I'd try anyway. Was pleasantly surprised AND issue resolved. Let's see how long?
Lousy. The App does not accept my credentials. Also, after entering the App and selecting items from its menu, a blank page appears with the word "IFRAME".
Doesn't work, every time I try to login it said that the password is invalid. Again, Puerto Ricans paid for something that don't work.
System is down most of the time for payments and whenever I try to print out a bill it always gives me an error
It worked perfectly for me. Some people claimed the app is not working at all but it seems they are wrong. I'll give another review when i get to make my first payment.
It now keeps saying my login is incorrect. Cant sign in. It gives this error message before I even put my credentials in.
This app does not work must be reviewed and updated to work with cellphone apps
Needs a better User Interface. This app looks dated and not user friendly.
The app only let me report a issue or check status, nothing more... This is pretty Useless will review again if this get fixed.
Needs to be in English and Spanish and more user friendly to older users
will be better if you have and spanish version of the virtual page.
Quick and easy to use and pay
Only has access for faults and service outtages. cannot pay bills or see bills nor any of the options this application claims it does.
When making a payment if i select other banks, it wont letme enter the bank routing Number. My bank is USAA and is not listed.
This is the worst application ever seen. Well, this is not an application this is a piece sh.....
It's serviceable. But really outdated.
It keeps telling me invalid user or password. And I have it in remember user.
This government agency should be privatized like the AEE. They steal a lot of money. Morrons
Not sent email if you paid the bill
Why tf do I have to register a card just to make a payment ? POS
the worst app a can't believe this is a government resource.
This is app is worthless for it's purpose.
u can not pay the bill here
is what it is
Thank you for a good product
Have not been able to use this awful application for about 5 year or more. All of the sudden it didn't recognize my email. It appears they don't have a tech support.... I tried everything...I gave up.. No help from customer service..