Category : Entertainment
Good app usually works as advertised & is only sometimes glitchy. Not sure whether to blame the app or the wifi connectivity on the plane. Like the update the week before my next flight. (Coincidence? ) More stars if I didn't need to watch an ad or for a smoother play experience.
The flight map feature was not available. The app showed a hyperlink and indicated that it could not link to the data. I thought that it was a glitch on the first flight, but it never worked on any of my flights.
I downloaded this app and I have only been able to access a movie / TV on SWA 1 time in the last 3 flights. says i need to connect to the WIFI, even though I am connected. now downloading other apps to try.
absolutely never able to watch movies on this whole in flight. app says i need to connect to the portal, sends me to the airline page. airline page says i have to do it through the app, sends me to the app. they've found a way to make flying worse.
Use it for hours every week. Personally never had an issue. I know I can't watch the movies on the plane without it... Thank you Southwest!!!
I paid $8 on a southwest flight to watch a movie and this app does not work. I could not get passed the initial screen due to security warning that the app is not safe. Seems to be many reviews stating the same thing.
Have to pay $8 for app after you board the plane. Trash way to scam $8 from passengers. No reason to have app on phone unless you are flying.
"Not compatible with your device." Garbage app from Southwest. Maybe a 50/50 shot that it will actually work with your phone? Good grief, come on Southwest, fix your app!
i watched movies i played awhile coloring so yes i rate this because your staff is awesome! the company as a whole has really good options, for services that you offer no service charge. Now that's Service!!!! Thank you, Esther Montes
So I actually downloaded this app when I took a plane trip from Rochester New York to Orlando and it was super helpful and let me tune into my video on Netflix without any problems
Paid for Wi-Fi on Southwest flight, app stopped working halfway through the movie I was watching. Really frustrating.
Great for kindle fire hd! I downloaded this app because the southwest app was not available for the kindle fire hd. This download allowed me to watch movies on my 6 hour long flight!
It works about half the time on Southwest Flights. The other half my pixelbook will not connect for safety issues (risk of passwords being stolen)
Spent most of my 4 hour flight trying to get it to work. . paid for the Wi-Fi and it would not connect at all.
Worked perfect on southwest flight. Download player before hand so you dont have to buy their wifi. Movies are free on SW.
On a Note 8 and can't watch a movie. Always receive the error message of not safe
doesn't help on Southwest flights. Galaxy S8+ unlocked, Android 8.
This app works for each time I use it. Thanks Southwest Airlines! Love it!
The app is great especially if u do a lot if traveling with Southwest Air.
I have tried to use this app many times on may different flights. It has NEVER worked
Crashed every single time on launch. Completely useless.
Latest update is worthless. Says need to connect to wifi portal.
Worked great and was easy to use. No problem using with Gallaxy S9 phone
Did not work. Downloaded fine, but will not open past the access portal screen...
Great! easy to use, nice selection.
Literally never works. It ruined my otherwise great flights.
A drunken sailor could've written anything that works better.
very good graphics and useful in flights
Tends to work sometimes and fails other times. So I will switch from my iPad to my android phone and that usually works. Most common error is a Digital Rights Management issue. But the same movie will play on a different device so it is not really a DRM issue.