Category : Sports
Ever since the forced update, early August 2019, nothing loads! Only like 5% of ALL the articles/pictures/video content loads. I'm getting nothing but empty screens and frozen screens. Extremely irritating that even after emailing tech support about the app, I haven't gotten any response after 1 well and the app continues to fail basic expectations. Even MORE infuriating...the forced update required over 500mb of memory!! Season hasn't even started and none of the content is available. Abysmal!.
This is a great and well-designed app. There need to be at least one article a day about the Falcons to keep people coming back. Long commercials before every video is annoying. The lack of on-time videos and results doing live games can be frustrating. Pre-game comparison stats need to be brought back for us statisticians.
This and the parking apps are HORRIBLE!!!! 8 PSL's and I have to reinstall app over and over for it to work. Get it together Falcons, I spend a lot with you every year, get this together! The sorry play is expected, been going on over 50 years, but getting your tickets and parking passes should not be a losing situation. Do better.....
To busy and not use friendly. Whoever updates the app should look at the layout and organization of the arizona cardinals mobile app. Straight to the point and no fancy smoke and videos. I am diehard Falcons fan but the mobile app is trash here. It shouldnt take someone 15 mins to find one thing and then the app crashes. Note 8 phone and fully updated with all security patches. It's the weak app or techs doing the updates.
OMG! Who is the genius behind this mess? It says, installed. Then, when attempting to open it, it makes you uninstall and reinstall. Also, the calendar for entering your birthday makes you click the back arrow one month at a time. Starting with the year 2001. Really!!?? This app is garbage on my Android phone.
I have been attempting to access my season tickets and sell them for 24 hours now. The game is today. This is absolutely frustrating. I have uninstalled the app, log out of the account, and log back in, and when the tickets did appear it would not let me advance to sell them after putting a price. So I uninstalled it and reinstalled it locked out, and log back in. It is still not working and now it won't even show me my tickets. There should be someone who can be accountable for this app.
was great but now videos are super glitchy/skip a lot since newest updated version of app. Also, old version had no ads. new version does. go back to the old version please. I'll take a working and functioning app without some of the bells and whistles over the new but glitchy app.
Great app (usually) but for many weeks now the videos will not play, although ironically the pre-viewing ads do run about 50% of time. Please fix this issue!!! [UPDATE: All videos issues fixed with latest 8/18 update & redesign!! Back to 5-star!! TY]
[Edit] After the latest update, my gripes have been fixed and the rating changed from 2 stars to 5. [Original review] The app doesn't always fully open. I get the Falcons logo and the a blank black page. When it does open, I typically have no issues navigating around. Also, when I get push notifications, I click on the notification and it literally NEVER goes to the referenced article or video.
Can no longer manage season tickets even though I'm signed in. I have had this app for years and my tickets for years. This is the worst the app has ever been when it's come to the managing of tickets. Literally, cannot do anything with tickets once you get to the once entering of ticket price. This is horrible and seriously not helpful at all for season ticket holders.
Always have problems with tickets. Currently cannot edit a listing no matter what I do, makes it impossible to actually sell tix if i cant go. in the past have been unable to cancel or edit listings, crashes on gamedays, etc.
Good app but not very reliable at times. too many updates and notifications don't open up in app. Here we go again... the app ISN'T working! I click on app, it tell me to update (already did),I click update, it takes me to store with only option being to Open, I click open and app says to update. I'm chasing my tails here app developers. Losing a star for this.. only recourse is to reinstall app.. ARGH!
One day my season tickets are loaded, another day it shows i haven't purchased any tickets. Ridiculous! Now a new season is about to start and I can't access tickets. Screen locks saying session expired. Still ridiculous!
Great app but the videos will not play but the ads sure do play. ATL gets paid for the ads running so they make damn sure they work just fine and don't care about its fans. This has been going on for several months now and its still not fixed.
sorry, i really dont like the app as it relates to tickets and ticketmaster. the monopoly that it is, affiliating itself with something you like is a brilliant idea, but still the same aweful experience. with the Falcons app, you should have a separate experience from ticketmaster, but unfortunately it is the same and only passes that negative preception to your team. good work on the marketing, not so good in the ticketing, which is where your experience begins.
Downloaded the app, signed in once, saw my tickets. 5 minutes later, the app says offline, and I can't log in. I've uninstalled the app and reinstalled, still can't log on. This app is garbage just like the Atlanta United app.
What an absolutely horrible way to select your birthday in order to sign up. You have to click month by month all of the way back through the decades until get you to your birthdate. I saw no way to scroll through any quicker way or just type in the date. STUPID.
The Mobile App no longer works on my Samsung Android. Why is that? When I tried to update as requested, it indicates that it is NOT compatible with my device. I do not plan to go out to purchase another phone, or have interest to. I cannot pull up my Draft Party ticket to date. Please assist!!!!!!
Way too heavily monetized. Banner ads all over the screen. Advertisements before every video. Way too greedy. I will uninstall and find another way to keep up with the Falcons.
I use to love this app! But now just like everyone else I can't view any videos at all!!! It's frustrating because I'm missing out on everything during training camp. Someone anyone please fix this already!!!!
The manage ticket section is terrible! It never works. I've had major problems editing, posting, showing if my tickets are still there or not. Please fix this!!!
I can no longer see videos podcasts etc. I've Uninstalled and reinstalled with no change. The ads play prior to video no problem. Recommendations?
Works less than half the time. So aggravating since it's the only way to manage season tix.
Why would you have to delete and reinstall the app for it to work. And not be able to update the app? That's poor development. The Falcons paid these guys to develop the application and they took the money and gave a shoddy product. Thanks guys , I missed the game because of you tonight.
Like many others who are complaining, it won't let me open the app until I update it...I go to update it and it's already "up to date". My options are to uninstall it or open it... so I click "open" and it tells me I have to update it. Maybe I should choose the other option and uninstall it.
The app was great. But now I'm not able to see nay videos I can only hear things from the audio tab. Not sure what's happening.
I love this app. I'm a diehard Falcons fan. Just curious to know if you guys could update the player roster to their name on one side and their profile picture on the other.