Category : Productivity
Words can't express my disappointment. I signed up and got started after looking at other app examples on GoCanvas. I spent hours creating a well thought-out consultation form. Upon syncing tried it out on my first client and on their submitting it received an email with the resultant filled in form. It bears very little resemblance to what I created as a document, missed out answers to the questions I submitted and bears some resemblance to documents I had previously deleted.
Potential customers be very skeptical of this service. The platform did not save me any book keeping time at all. Promises/suggestions were made that data from digital paperwork could be imported to QuickBooks and Excel, yet after I was billed, the sales rep didn't even bother to send the information on how to do this and could care less like he had promised. A company that sells this service to you should at least care if they want repeat business. They basically hope that you won't bother them anymore and learn the entire system on your own. So how does learning a whole new platform to create digital paperwork save me any administration time? None if I cannot port the data over to my Accounting software. Also make sure to terminate your user account well before the next billing cycle as it looks like I have been billed again even though I terminated my account the day before my next cycle. Wow big surprise there. I love how these companies just get a free pass on taking your money? There isn't even a way to remove your credit card info from the website account settings. Also call your credit card company and make sure they put a block on GoCanvas from billing you again just to be sure. What a disappointing experience as I really hoped that this would cut down on my physical paperwork. Not even close. Run the other way.
Have worked with GoCanvas for my landscaping company for over 3 years now (if i counted right). It's been a great application for managing our landscaping job sheets and other forms for snow removal, irrigation, and fertilizer. Over the years they have always been very helpful and responsive to questions and feedback.
Forced permissions to device files (pictures, documents, etc.). Yeah, no thanks. Apparently after accepting those permissions the user can turn it off from the apps settings so why can't the user just deny from the start? Emailed, no reply.
Not bad app, except for barcode scanning. It is awful! Need some work on that one, i can get it to pick up maybe 2 out of 10 scans. Typing out barcodes on a phone is no fun!
App constantly crashes and won't let you load up another form. Surprised this hasn't been fixed after so long. Horrible experience with this app and would not recommend it.
Great platform. Easy to use, helps Business stay organize in very convenient way. No glitches, responsive customer support. Using gocanvas for 1 year. Thank you!
How do I access the free individual plan you offer on the description? It says my trial has ended and only is offering me a paid service? The app is perfect for what I want and I will happily change my review of I can continue to use it.
It worked for a few months but now it won't open. The tech support is non existent. I restarted my phone, uninstalled and reinstalled the app and it won't work. Pathetic app with worse support.
Will not link over several devices simultaneously and when you have no choice but to and phone died. When trying to log back in my entire file was GONE. Google docs, icloud, or many other 3rd party are much better options....
Wow can't believe after a year i got a call from GoCanvas saying that they are going to start charging me for using their "software" becuase apparently all that data clogs up their cloud storage. I'm a one man army when it comes to running my business and I understand their concerns, but why not give me an option to extract the data and then erase it from your cloud? Can't believe I'm being forced to look for othet alternatives, was actually thinking ob building my own app.
The app keeps stopping on me and it won't let me do my time sheet for repairs and service! It's been going on for three weeks now and I still no one has contacted me about the fixing the problem!
Be nice to see what it's like without having to sign up. Then I looked up pricing on website.... Immediately uninstalled.
Why don't you state your pricing up front & easily found/seen on your website? If I missed it in an obvious/clear/findable place there, please inform me of that & I'll give you another star. Also I can't see it here in your description on Google Play. This is info I definitely need & require before wasting my time learning anything further about what you offer, or troubling myself & wasting my time to engage with your free trial. I installed to tell you this. Uninstalled.
This app is complete trash. Simple do not invest your money and time. Trashhh!!!!! I been with two companies using this app and both companies have horrible issues with this app. Do not waste your time on this app.
Awesome app just what I was looking for. But all of a sudden when I try and edit of delete a section the app kicks me out ? After 2 days of use . Come on fix this problem. Please this could be number 1
They release an update to the app builder which is great but the Play Store is not updated to use the new features. Made a new app with new features then finding out that Android Version not updated They prioritise iOS first and leave this behind.
Buggy, crashes, won't let you edit an app after your first time. Keep kicking me out to the log in screen.
This company tries to continue to bill when you cancel. I cancel havnt had this service in forever and some girl sends me an email said I owe a bil that is dates 07 2021. Like what are you talking about? Have chains of emails from this rude and unhelpful company. Use Zen Put. Much cheaper and more user friendly.
I read an article commenting on how great this app was for the skin care industry with pertinent forms we consistently use; however I could find nothing. I uninstalled for poor content.
How do expect people to conduct business when the app won't log into your account and keeps closing as soon as you go to log in. Please fix this ISSUE ASAP!!!! Works on IOS currently but not on Android.
good package overall. Take the time to test your apps out properly and you'll get good results.
Both app and web portal are very very slow. Can't even log into the mobile app sometimes. Web portal super slow to load even when I have super fast internet. Overall not user-friendly and efficient app. Customer service/sales only constantly contacting you when they want to get sales, but when you are signed up, they never answer your email for any help you'd need which is very disappointing.