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Credit One Bank Mobile

Conveniently manage your credit card account from anywhere with the Credit One Bank mobile app. View account information, check your balance, make payments, and more – all from your mobile device. 
**Please note, for your security, our Beta app does not currently support devices that have been rooted or have a custom ROM.**

EASY AND FAST ACCOUNT ACCESS• Touch ID available for fast and secure sign in (on capable devices)• Use Quick View to see a snapshot of your account without signing in

MANAGE YOUR CREDIT ONE BANK CREDIT CARD ACCOUNT• Check your balance and available credit• See recent transactions and view statements• View payment due date and make payments• Track your monthly Experian Credit Score for free and see what factors contribute to your score • Toggle between multiple accounts

STAY INFORMED• Set up and manage account notifications informing you when a payment is due, a payment has posted, and when your credit score changes• Review and accept available offers from Credit One Bank

Category : Finance

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Reviews (27)

Jef. R. J. May 19, 2022     

Very easy to use and very convenient. I will say the name was kind of misleading. I thought I was applying to capital one. Just did it through the mail since I was mailed an offer. In the end it doesn't matter too much I just wanted another line of credit. I'm adding this because the app is becoming frustrating. It doesn't ever give an accurate amount as far as available credit and billing amounts. It's always 2 weeks or more behind. Had it for a month and am just figuring this out.

Bob. W. S. May 17, 2022     

It's a good app, the only complaint I have is when I pay on the card credit one takes so long to debit the money from my account. And it's silly to pay the 4.95 to pay the bill. Especially after already paying an annual fee. They should update accounts faster and when you pay the money should be withdrawn sooner from your account and it shouldn't cost you anything to pay your card with a rep. You already charge a annual fee plus pretty high interest rate, how much money are you trying to make?

Bra. K. May 16, 2022     

App is okay, but the company.. Not so much. Monthly fees are expensive, and billed as "annual fee" if it's an annual fee, why am I charged each month? I have two cards with them, one is $6 a month, the other is $9. I cashed one of their credit line increase checks, and guess what? My credit line stayed the same. Called to close the account and they guilt you into staying by waiving the annual fee for 6 months. Customer service is a challenge to get ahold of, and aren't based in the US.

Bri. D. May 24, 2022     

It never works. Statements won't work, fingerprint log in won't work, user agreement can't be opened. It would be a great app if it actually ever worked. Been with credit one for almost 3 years and the app has never gotten any better. The company and cards aren't bad. Just need to fix all the bugs with the app.

MTF. May 17, 2022     

The app is ok, but I will still use the online billpay as a backup. At least when I make a payment on the website I can screenshot or print a copy of the confirmation of payment. App doesn't seem to allow this. And yes, developer, I know this is a security feature but it would be nice if at least a text message with the payment reference number would send to my phone. That would be great for record keeping too.

Dav. W. May 6, 2022     

Can't stand having to text a person to pay my account with a debit card. When every other system uses a charge system. My rating has only changed a little only because I don't have to make a physical phone call to make an expess payment. I can't stand ACH payments so, I only pay with a visa debit card. I try to avoid ACH payment options like the plague. I do things that are instantaneous!

Big. B. May 3, 2022     

As good or better than other banking apps, however payment & available credit info isn't always up to date. I like to use this card to pay some bills and for most grocery shopping which sometimes means that I make multiple payments during the month. Apparently this causes their security/anti fraud system to trigger unnecessarily which interferes with some transactions (both payments & charges). That's why I dropped down to only 3 stars. If they fix this issue I'll update my review accordingly.

Gin. F. May 2, 2022     

The app has made some great changes and it's perfect now in my eyes. It DOES HAVE AUTO PAY (I saw a comment that it doesn't), it shows your credit score, notifies you when it changes and gives a detailed breakdown with suggestions for how to increase it, there's an express pay option for 4.95 and funds available immediately, offers different notification options... I think it's great!

T. H. Mar 22, 2022     

Credit One is good starter credit card. If you need to build or rebuild your score Credit One is a really good option. And the app works really well since the later updates. Now full disclosure, the interest rates are terrible, the cards take forever to ship out, and customer service can be iffy. But they'll give you a chance when other creditors won't and that's alot of risk for them. Their cards are great for building up your credit profile then keeping as a buffer for your utilization.

Rus. F. J. Mar 31, 2022     

Meh. It's a payment app. Has some good features that are new to me at least. I don't like the express payment costs 4.95 and with out that you have to wait now 7 days for your available credit to update and reflect your payment. That's got to be THE WORST feature of a credit card I've ever seen. And I've seen lots of things, this card is good to rebuild your credit if u destroyed yours as I did. Much better than a secured card. Boosts your score way more.

Chr. W. Mar 26, 2022     

Haven't been able to log into app in months. No help over phone. When you try closing account, they sent a new card and added another annual fee account that cannot be accessed or serviced through app. You'll find out about it when it racks up late fees and they call to have you pay it-despite making no actual purchases with card. Not recommended.

Bil. A. Apr 12, 2022     

Edit since my original update. It's still easy enough to use. It's a great tool for managing your finances and building your credit. Payments are easy enough. You can use the "express" option if you want but honestly with this type of card you really shouldn't be exceeding 35% utilization so I'm not sure why the express payments are needed. Keep what you owe some what low and you're good to go. 👌

Sil. C. K. R. Apr 29, 2022     

If you have a Credit One card, cancel it. The app glitched, failed to select the correct account to make a payment from, refused to let me cancel the payment and correct it, and customer service basi ally told me it wasn't their problem when I called to manually remedy the problem. Oh, and their apr is way too high compared to what you could get at your local credit union.

Tri. O. Apr 27, 2022     

Possibly one of the best starter credit cards aside from a local bank if your just starting your credit journey. They have great deals and benefits on purchases like cash back. The first time I went over my balance(already had card for over a year) they automatically upped my balance and didn't charge me for going over. The customer service is fast and friendly and the service/app receives regular updates.

Jac. D. Mar 24, 2022     

The worse credit card app I've ever seen. The whole system is automated. There is no such thing as "customer service". They have cleverly automated everything from phones to chat bots online. There is absolutely no way of reaching them, and if anything goes wrong with the app, you're on your own! DO NOT BANK WITH THESE ROBOTS. Need help!!!!! They have 5 nunbers which all have the same options. I just got my card and I'm having problems setting up the account. And no help whatsoever....

Con. M. May 15, 2022     

Not bad. It has a weird way of controlling the balance though. Available credit doesn't represent available credit. It more like if you do a lot of big purchases, it gunna hold half just in case. Kinda inconvenient when you need it.

Don. N. Apr 12, 2022     

Great app. Easy to use and I've never had issues with app errors 🙂💙 I had one of my accounts hacked and charged. I called the customer service number on the card, talked to someone very cool & personable. They reimbursed what was stolen from my card right away and issued me a new card right away. As for making pymts, I just use the standard pymt method. I agree that a rush fee is ridiculous when they get their money right away. My pymts seem to go thru within 3-4 bus. days :)

Ker. B. Mar 15, 2022     

This is by far one of the best credit cards I've have. It's super easy to make payments and it post immediately if you use that particular option. I've had this card for about a year now and it's definitely my go to card for most purchases. Also after 6 months they did give me a credit increase.

Jos. H. Apr 22, 2022     

Works well and I use my card and the app often. But..... the "express" payment option costs $5 for " live" customer assistance and faster availability of credit. When clearly it is still an automated payment process. Screwing people out of $5 if you don't want to wait a week for the payment to come out of you bank account and your available credit to go back up. It's 2022 there is no good reason to charge a $5 processing fee or for a standard payment to take a week. Greedy mf

Dav. A. Apr 30, 2022     

Credit one Bank app. Makes it easy for me to obtain information whenever I need it and also to make payments on time. I would like to just add a few words that credit one has made my life so much easier on paying bills are just being able to purchase something I really need and haven't been able to do so thank you credit One Bank and I think the staff for being so polite and professional. Sincerely, David Amos

Kay. H. Mar 7, 2022     

Terrible card. I'm canceling it soon. I get the card two months ago and haven't used it yet. I go to get my account set up for a trip and they already charged me the annual fee and a late fee of 30.00 which hit my credit. I signed up online when I got the card but never got a call, text or email on the past due balance. I haven't been late on any of my credit cards ever in 10 years and this was the first! Terrible customer service.

Rev. H. May 4, 2022     

Very slow at giving increases,even if you pay card off. It seems they'd rather send you checks then charge you interest on them instead. Also increase are very low. Capital One is the same way. Even when my credit scores are good, doesn't matter. Lol!

Jor. D. May 20, 2022     

This app is slow, the express payment is not express. They updated the app and you CANNOT get a live representative to process your payment. They do not report your credit in a standard manner, it whenever they feel like which causes your credit score to fluctuate.

Mar. p. May 24, 2022     

Easy to use. Alot of financial institutions will take a week or so to reflect the payment and make the available balance to you. Not here, for a minimal fee, your new balance is available to you almost immediately. I'm liking Credit One... keep it up.

Cri. N. May 13, 2022     

The app is a perfect reflection of the company. Bad. It appears to be functional and it is but only minimally. There is no human support whatsoever and the website as well as the app are frequently inoperable. Things like 'before you proceed you must make a selection from below' and then provide absolutely nothing below. There is not even a way to close the account! How is a company allowed to operate this way?

Dav. May 14, 2022     

Just so you know, if you charge anything on this card and pay the balance say within a few days, way before the statement date, doesn't matter, you accrue interest at the moment you purchase something, so if you charge say $50 and 3 days later pay off the $50. You will be charged interest on the $50. Just didn't realize this, until I spoke with customer service. Not using this card and cancelling it, you may consider doing the same.

Mo. D. May 15, 2022     

Update 05-14-2022: The app has made great improvements. Able to connect with my budgeting app. Update 08-31-2021:: This app never works. Every time I try to log in I get the "unable to process your request...." error message. Orig Review 07-15-2020: App has come a long way. My only suggestion is to make the payment confirmation page open to copy and paste because I log my confirmation numbers into another financial application. An email to confirm payment would also be nice. Thank you.