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Digidentity

You can use the Digidentity app in combination with your Digidentity account. Use ’Secure my account' to add an extra security layer to your account: a two-factor authentication. You will be able to log in with this time-based code together with your username and password. You can always use this, even without an internet or phone connection. The time-based codes are stored under ‘My authenticators'.
With ‘Upload documents' you can upload your identity documents to identify yourself during registration. You’ll be asked to take a picture of your document and of yourself with the camera on your phone.

To add an even higher level of security to your account, you can create a smart card. To do so, you will be asked to create a PIN code. Every time you sign in to your account you will get a notification on your device with the request to enter this PIN code.

About Digidentity Since 2008 we are an online identity provider for Internet users. We value privacy as no other can. We call this ‘privacy by design’. This inspires confidence. Check our track record: we are at the core of eHerkenning and GOV.UK Verify (British DigID) and for both of these systems we are a ‘trusted network preferred supplier’.

Category : Productivity

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Reviews (19)

Mel. L. May 10, 2022     

Difficult and frustrating to use. You can end up in loops with no explanation as to what you should do to end the repetition and there is a feature to set up more than one profile on the same app (device) but it will not allow you to complete the second profile details or upload and verify ID for said profile.

Joa. May 10, 2022     

What a bad app. I wanted to use gov Verify, which this app is supposed to be providing for free. Well... maybe it is, maybe it is not - after installing it and verifying my email I looked for this alleged option and it is nowhere to be found in the app. You can choose some other paid options but not gov Verify. I chatted with customer support but that wasn't very helpful and during this conversation the app just crashed.

Zac. M. May 26, 2022     

Even though you have a login, and are signed in with your PIN code, at no point does it state that you are registered, or have the free cost ID complete, etc. The only buttons bring you to the subscriptions available at £££ per year. A very confusing app as there is no Status anywhere

Sne. A. Mar 29, 2022     

Disgusting. Having to use this to switch benefits. It's unable to even sync via a qr code. Unbelievable that this is being pushed by the UK Government. I'm sure someone donated a lot of money to the current government to win this contract, the app itself is not fit for purpose.

Pet. E. May 24, 2022     

Instructions not clear and do not always match what is on screen. Dreadfully unintuitive. 3 hours!

Arv. P. May 18, 2022     

Very bad app information. Very limited can use old paper licence there are lot of people with old paper licences why isn't there way of filling in my licence number how can I do a DBS check don't leave people that have old paper licence in lurk very disappointed.

Tho. W. May 26, 2022     

Utter garbage. This app doesn't work properly, scanning a QR code simply puts you into an endless loop of nothing happening

She. O. May 12, 2022     

rubbish app. I have to use it because of another 3rd party. Once that is done, I'm actually going to take the time to uninstall this app. yes uninstall it, that's how bad it is.

zai. k. May 16, 2022     

Not helpful at all, doesnt take me to the next screen automatically. Ive uploaded my license and selfie and it is not giving me further prompt of what to do. Waste of time!

M. W. Mar 7, 2022     

Difficult to use or uodate on its own. Can't login using finger print or passcode. Refuses to acknowledge my password to open. Really, it should be simple. It isn't. But GOV.UK insist on using it.

Sar. Mar 17, 2022     

Hopeless, nothing happens once I scan the relevant qr code to try and set up gov.uk verify. Tried to charge me £5 to get technical help!!!!

Son. M. Apr 27, 2022     

Completely unintuitive and difficult to navigate. Wasted a lot of time on it.

Ann. H. Mar 7, 2022     

Awful, signed up but cannot get back in to us the government site for the information I'm looking for and no way to recover or set a new password. In a word, hopeless!!

Nat. W. Mar 8, 2022     

Usless, didn't do anything. Just had the same verify/gov connect button refresh each time with no change

Mar. G. Jan 27, 2022     

Just awful app. Took ages to download then kept crashing as I was trying to upload data. It now tells me I've only lived at my long-term address for less than a year. Is this a reflection of what they're like at handling our data!

Dav. T. Dec 17, 2021     

UX really needs improving, if your mobile doesn't have NFC, it's really hard to try and figure out what to do next. Plus online the mobile phone contract form is really hard to use. Not enjoying this experience at all

Gra. P. Jan 7, 2022     

It is a complete waste of time. I had tried the Post Office app and that was so bad I would try this only to discover it was the same useless app at the heart of both companies. They claim it takes 15 minutes. I still haven't succeeded in 5 hours. Utterly useless.

Frk. K. May 10, 2022     

I pressed a button accidentally at the 'Take a Selfie' page. It then gave me hell, cant identify me! Now i have to go to a £80 ripoff merchant. Post office service needs to come back

T. M. Mar 26, 2022     

Click verify and it just takes me back to the same screen!! I came here because the post office one was rubbish, this is just as awful.