Category : Finance
I purchased new mobile phone S22 and this app is no longer working. Called the bank for help and most of them don't even use the app so they are of no help. I have emailed the developer and I am still waiting for a response. Not happy Update: This app is now working for the new Samsung S22. 😀
I can never get on this app or navigate through the screens. I'm switching banks
I'd say this app works about 30% of the time, and maybe that's being generous. It feels like this is an issue that's more recent because I used to love this app and even gave it 5 stars a year ago. It makes transferring money from one account to another so easy.. But to get to that point, it has to load first. Update 05/22: Original review was 09/20, and this app has remained completely unreliable garbage. I'm switching banks at this point.
Love how you can do so much wth this App. Love the Bill Pay!! So easy to use!!
This app is no longer working after switching phones to the s22. It won't even get to the login screen. It used to work great....please fix it.
Basic functions at best. Lacking many newer features. Pay bill option has been saying not yet available for probably 2 years. Seems like they are not even trying to move forward in the digital arena...
Easy to use. Simple interface. Makes managing accounts on the go less stressful. Wish I could view more details about my accounts, though, as with the website.
Used and enjoyed it often.
Easy to use. Mobile deposits quick. I don't think interest rate is displayed. Account "type" name not same as on documentation I signed. Good App
The app is ok. It is pretty annoying that I log in with a fingerprint and then have to actually use the password to do anything useful. What is the point of a biometric password if you still have to use a password?
Makes transfers easy. Would like to have the option to place a "freeze" on debit cards instead of just canceling the card completely.
This app works great! The only drawback I see is that you can not see your previous balance as you can with the desktop version! Nothing major, just not as detailed.
Crashes after login. You can't go to accounts first. You can go anywhere else after login then you can go to accounts. Frustrating.
This is easy to use especially for someone like me who is not very tech savvy. I can deposit a check, and transfer moneey from my savings to my checking easily.
Keeps glitching at login. As soon as the app opens, it crashes. Unable to access my account using the app.
They had made the taking picture of check easier. You used to have to have brighter light to get a photo.
I love the app aside from the fact that my balance never updates over the weekend. My credit union app does update and I wish this one would too.
Since I updated my phone and this app last week, now it won't let me open it. It says there is an error and for me to call for assistance. UGH
The update is awesome
Very user friendly. Password sometimes is funny behaving but use bio and it works fine.
Decent app. Easy to use. Transfers are simple and quick.
app is not dependable down too often cannot rely on it for consistent access to accounts this is a problem for customers who cannot regularly get to the bank
I didnt have any issues until the new update. Now I have to go to the play store to open the program everytime I use it.
The app does not open on the galaxy s22 plus. Not cool.
I can't even get to the login page to log myself in and I've done tried everything.
best banking app i ever used very happy with it and my bank been with them for a long time and dont plan on using or going to a different bank
Can never access over weekend and seldom access during the week. Unacceptable especially during covid 19.
New update does not work! Only receiving error messages.
Very easy to use! Love having access to all my accounts in one place!
Update: App has been broken since the beginning of April. Just shows an error about security policy violation, and then closes. Have tried clearing cache, data, and uninstalling. Nothing worked, so it has to be a bad update. Please fix! Good banking app without excess bells and whistles. Very easy to get things done.