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Guard Viewer

Guard Viewer is a mobile surveillance client app. With this app you can access surveillance products(Network Cameras,Network Speed Domes,NVRs) through network and view live or recorded video, receive alarms and manage cloud devices using your mobile phone.

Category : Business

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Reviews (30)

Sha. M. May 22, 2022     

The app was running fine on my chromebook for months.. Now the app wont even open up and if it does its running slow and choppy.. The only way I can get the app to work is by deleting the app and reinstalling it. Its only a temporary fix. When I exit the app I would have to delete it and re-download it again for it to work.

Mea. I. Mar 9, 2022     

I have to give a one star because we are unable to view our cameras using our mobile data. We made sure it was an option before buying. We got them for a business so we need to check at all times not just on wifi. Acouple other people who have access to the same cameras have no problem but it's for iPhone. If this problem gets fixed I will change my review but this is a major problem for us.

owe. a. May 25, 2022     

Very intermittent operation. Very often looses comms via p2p to my mobile, so certainly not the best in reliability for remote monitoring

bil. i. Apr 29, 2022     

Absolutely terrible. My wifi is fast and still it buffers while watching live. The app needs fixing!!! This is affecting businesses!

Rob. J. Apr 7, 2022     

Tried to play back video and the app says can't play or transfer file the phone is a Galaxy s22 ultra the app did well before the last update..

Fra. R. Mar 23, 2022     

Same as other reviews, won't work unless on Wi-Fi. Update: I'm back to viewing on cellular service. I just Uninstaller the app from my phone and downloaded again, put my email and password and BAM! I'm good to go!

Mar. Apr 23, 2022     

anyone find the fix on why app doesnt work on data cellular but works fine on wifi....I have a samsung s21 ultra android with Cricket provider(att) .....might be provider related?

Vin. S. May 24, 2022     

This app is not opening and has a lot of problems. Please fix it for user-friendly experience.

Yus. D. Feb 26, 2022     

It does not add devices very much faster, need to try 3-4 times - scan or manual both same issue. What is the program for desktop and link from browser? And there how do we login? With the same id pwd of this App?

Mic. M. Sep 30, 2020     

After last update, the times are not accurate. The time for search is not the same as on the actual click time. Makes it very hard to search for something that happens when the search time is not synced. Whats the purpose of camera's if you cannot search properly. Please fix app. It's terrible now. Also doesn't always show color.

Rog. J. Mar 28, 2022     

Works on WiFi not remotely. I see others have same problem. I'll return the NVR so I don't have to use this app.

Cut. P. D. P. Mar 29, 2022     

Love this app. I can practically do everything from my phone! Would recommend!

DJ. C. Mar 4, 2022     

App was a little tricky to understand for intial setup but works great and has many features.

Har. A. Jan 19, 2022     

Works good here, things to try: 1. Check your upload speed-both the ISP and your camera settings. Adjust your substream and remember it is per camera (if you have 8 cams at 256k ea. And you only have 512k up with DSL and try to watch all 8...wont work) 2. Wi-Fi works, Data doesn't - Some phone providers block certain ports to reduce network traffic, happened a lot in the past, some new ones still do. See if they're blocking or use a different port.

Edw. H. Mar 29, 2022     

With the new updates this app is great and very easy to use.

Jef. M. Jan 18, 2022     

Can't even create account. Wants me to verify email and says code sent but never arrives in the 60 seconds given to enter code or even 10+ minutes later. Why do I even need to verify email to create a account. Definitely not good when I bought the camera system to be able to monitor remotely and can't do that without the app.

Mak. A. Nov 23, 2020     

Fix - changed default protocol 3 to protocol 2...working now. Previous problem = Stops at 19 percent and hangs. Updated app, updated NVR firmware, wifi or cell, internal or external, hangs...even upgraded my speed to 400\20...hangs and never loads. Samsung S10. Worked until about 2 weeks ago. Desktop program and browser works. Mobile app, nope.

don. l. Sep 1, 2020     

Well it worked great for a couple of days, then for some reason I kept getting an error code 153 and cannot connect from my phone network. So it makes the app relatively useless. I have emailed the developer several times and haven't heard back so I can't suggest this to anyone.

Rey. L. Nov 6, 2021     

Had to drop to one star. The app won't connect to my nvr unless I'm on wifi. It was never an issue to connect with celular until a few weeks ago. All my devices are doing the exact same thing. Unbelievable.

Bra. H. Nov 6, 2021     

Works pretty well but seems to have a memory leak. The longer you use playback the slower it gets until it eventually crashes.

Sha. N. Apr 24, 2022     

Can't view cameras on the app

Sco. D. Feb 8, 2021     

Never loads when oping the app, and when they is a emergency this is not okay you guys better fix this now or in suing you for all the money I've put into this security for my home 1 star because even under 5G this never loads my live feed and this is constantly. I'm getting a lawyer and running your pockets dry I'm sick of opening this app just so it don't work. I've been paying for cameras for over 4 years and this has been a issue the whole time u will refund every penny watch.

Cal. L. Sep 15, 2020     

Would give it 4 or 5 if it would connect to my mobile internet, but only works on wifi, what is the point of that? Can't use on my car media screen or phone using mobile data. Works ok on my home wifi, but why look at my cameras on my phone screen when İ have them connected to a 19" monitor.

Dan. B. Jul 14, 2020     

The app worked fine with LG 4 in and out sometime when not home something about network. Now ive upgraded to a LG 6 and cant get the app to work at all. Advice

him. n. Aug 28, 2020     

Keeps crashing- when try to access live view, it gives error message, error 19 and then sometimes 151 and 153. Any idea what needs to be done?

Dan. S. Jan 22, 2020     

Blurred cameras after the update. It was working well, but my one plus 2 phone updated to the new app of Guard Viewer and cameras are blurred and sometimes comes green resulting in not displaying my cameras . Any ideas what can I do?

Amy. S. Apr 14, 2022     

Only works on home wifi using my Samsung Galaxy 21 Ultra. Cannot connect using cellular data....therefore useless

Awh. D. K. Jan 9, 2020     

I've just recently had malware on my application and I scanned the phone same malware again unsure why this is happening. Otherwise the app has been really good

mic. g. Jan 17, 2022     

Can't connect outside my local wifi it's connected to workfor a bit on 5g but can't connect again on 5 devices please fix need to use it off-site extremely important

Ken. H. Jun 28, 2021     

Good overall, need to fix a few bugs to improve it's stability.