Category : Entertainment
The app takes forever to load while connected to 4G with full signal. My phone is equipped with a Snapdragon 820 and 4GB of RAM. I'm fairly certain that the problem lies not with my phine, but with the development of the app.
App is pretty much useless. There is something huge you NEED to add.. Such as, being able to see my f**king purchase history or the damn tickets I have currently. As well as the time that I'm supposed to be there.
Shady credit card practice feels unsecure and scammy. The app wouldn't process my credit card until I saved it. Now that the transaction is complete, shouldn't need to 'save' my credit card, there's no way to take it back off. Not even from the main site.
Not flexible. You need to improve the tickets buying system. There is no cart for tickets where the tickets are held and being linked to my account. If I choose seats and want to make changes, the seats that I chose the first time show unavailable although I am the one who selected them. They dont get released until a significant time has passed (longer than what the count down clock indicates). You need to link the ticket to the account somehow and not make us wait to get the same tickets!!!
It's great being able to see what's playing, reserve our seats, pay for it, and show QR code to enter. No standing in line, rushing to get there, sit where we like, and can even decide last minute to go to a movie after running errands. If we aren't close to our regular theaters while out we can find one close and get a map. It's connected to my rewards account so I always get credit for my purchases. What's not to like?
Love it. Easy to use! Can purchase tickets and change theaters if needed. It allows me to look up my reward points and barcode for easy access! I only use this app for my movie going experience
Love it! And how it keeps record of all my movies even from a few years ago! Love how easy it is to just scan and get rewards! This paird with the popcorn perks, a loyaty cup, go to a matinee... the whole experience is less than 10 dollars for a drink, medium popcorn ($1 for a large), and a movie with a nearly empty theater! Its my weekly "treat yoself" (prepandemic)
God please fix your terrible app. Every single time i go to buy tickets, i get all the way through pitting my card info in and i hit complete and it just dosnt do anything, sits in the acne screen until the timer runs out. Then i go back throughtop try and but the tickets again and my seats that i picked are always "taken". Which they aren't, they just think that they are paid for, which the payments never go through, and reserve the seats for no body, so please fix this P.O.S before i stop going
In my experience 1 of the best popcorns around. The management absolutely top notch at training their staff always super nice thanks you 4 bringing out your trash, super nice at concessions and all around just a great experience. They did raise their price 4 there Rewards program this year by $5 to $25 but can't complain since it comes with a free small popcorn and you can upgrade to any size for cheap. Now that it's back to school they have a $5 ticket not sure what day but awesome +cash reward
This app is garbage. I can see all my info, my rewards, etc, but I can never purchase tickets from it. I always have to go to the website. It's really inconvenient.
Should add the option to buy tickets from the app, Also I'm having this issue where it logs me out of my account and also doesn't allow me to log back into my account unless I uninstall and reinstall. Overall the app is ok, but it could be better.
I love this app, it gives me the options to buy tickets in advance and I can have them sent straight to my phone without having to print anything out. Save on the use and waste of a paper copy. Thanks Harkins!!👍
App is great for checking movie times and buying tickets. Only problem with making purchases in the app is the barcode isn't available in the app and must be pulled up via email or text.
The App worked fine for me prior to the update. Now, when I try to purchase movie tickets, it asks me to register my rewards # or sign up for new rewards account. I input my rewards # and associated phone # and get the response "This rewards # is already associated with another account". I cant even bypass this section to complete ticket purchase. I have contacted support who told me to logout, uninstall then reinstall app and attempt again. I have done this two times and received same response. Since I have been unable to purchase tickets via the app and do not live close by the Harkins Theater, I have now started going to a different Theater. Unfortunate that the update caused this as I enjoyed the seating and atmosphere of the Harkins.
Cant buy tickets. I am logged in to my rewards but I cannot buy tickets. When I go to purchase it asks me to REGISTER CARD or GET NEW A ACCOUNT. I have to go to website and log in to make a purchase. Total waste of an app if you cant use it to purchase tickets.
Good when it works but lately Doesn't even open on my phone
Bad app so much harder than the app a year ago. You can't find out what's showing. I want to go to the movie but can't find what's playing. Go back to the app from a year ago PLEASE!!!!!
Will change when they fix the app but as of now the app is completely bricked wont load uninstall reinstalling does nothing pretty much a glorified screen saver at this point. Shame since Harkins is one of the best theaters in my opinion this just tarnishes there name.
Not a great app. it won't load lately. can't even open it. it's been weeks. and it takes forever to load. when it works, it's fine, but it is frustrating. it is malfunctioning a lot more than it works
Would give it a 0. Sign up for the harkin's rewards and went to the movies to be told that I don't have an account. Does not list all showtimes. Just improve the app please.
update keeps locking up phone, causing crashes / reboots. why on earth does app need to run @ startup? It should only run when I launch it. PERIOD!!
App needs a lot of work. Once you choose your seats there is no way to go back and change them. the seats you chose are now shown as "Unavailable."
Love this app .. takes me right to my theater AND provides me with latest movie synopsis and fully loaded upcoming events and movies. Nothing more needed. It has it all!
The app was working fine but here about the past month or so, it won't load. All I get is a white screen. I just said screw it and uninstalled it. Sad because we go to the movies all the time.
After having purchased my seat, and I requested that the code square be sent to my email, the app indicated that it woul send it to my phone. Never happened 7 out of 7 purchases.
Lacking important features, mainly, a menu to find your purchased tickets, let alone cancel one before showing. If you need to cancel or get a refund you'll have to contact the pertaining theater's customer services (& wait for a manager to be available). To compare, the AMC theaters app has all your tickets (current & past), and you can cancel in-app.