Category : Video Players & Editors
I have lost my all photos and videos. I have saved more than 2000 important photos and videos. It felt really very bad to use this app. Those pictures are collected more than a year. Kindly contact me. Please fix this problem as soonas possible i can't recover missing photos and videos by the backup option please fix this problem as soon as possible.
For years I've used the paid version of this app including paying the monthly fee for cloud storage. I recently changed phones and have lost EVERYTHING because the new app doesn't offer the ability to log into an existing account (had to create a new one), nor will it allow me to connect to my Google Drive (keep getting an "exceeded attempts" error. I've emailed both support and premium support and have gotten no response. I'm sure there's some answer, but as of now I'm faced with no data. The "fix" that's supposed to "find your files" does not work for me either as I'm assuming that's because I was using cloud storage and not files on my device. I'm unbelievably disappointed.
App requested a permissions update today, and after updating permissions all of my folders and files are now completely gone. This app usually functions fine, but now I've just lost hundreds of files and don't seem to have any way of getting them back. Last time this happened was a user error with transferring data to a new device, but this time it's an issue with the app itself.
Hide Photos, Video-Hide it Pro 4.3* Ratings and reviews It has been running smooth and fantastic all these years. But all of a sudden, all my data (images) have been lost. The folder got deleted automatically and is nowhere to be found in the app. Neither it allows me to create a new folder, nor it is accepting any back up options. The data is stored in cloud back up, yet it does not work. Plz help. I need all those images bk Was this review helpful? I have lost
My experience so far with this app was good. I used it to hide some personal family photos and videos since my friends always used my phone. I got a new device recently and reinstalled the app. I uploaded photos and videos to it. Today, I was scrolling through them and a relative asked for one video, I unhid it to send the video only for the video to be unable to send. When I played it, I discovered that the video had been corrupted at the ending and thus could not be sent. I am really furious.
I woke up to find that my folders were deleted. I had to go to cloud backup, then restore it. But the only way I could complete this was to PURCHASE extra storage, although it was the same amount of pictures that were stored prior to the deletion. I had to comply because the documents are needed for court. I retrieved my files and I'm deleting this app.
I have lost all my photos and videos. I had saved more than 300 important photos. It felt really very bad to use this app. Those pictures are collected more than a year. Kindly contact mee. Please fix this problem as soon as possible. More than millions people are using this app. I can't recover missing photos and videos by the backup option. Please fix this problem as soon as possible.
I'm using your app nearly 4 years, i had a very great experience till day before yesterday. I checked today all my data suddenly disappeared. I lost nealry 10000 (photos + videos). I couldn't find yet I somehow managed to check in my phone files and I got to know for samsung it was in Program data>Android>Languages>Pictures. The videos are playing but all the photos are in different file format which I couldn't recognize and can't able to convert. I sincerely expect you guys to fix these issues.
As soon as I updated this app, I lost all the photos and videos that I had saved in it. When I opened the app, it started freshly as if I had not used it anytime. The password remained but all the photos folders and videos were erased from it. They were precious collections of lifetime for me.
For those having issues finding their old files after an update: 1) Make sure you gave the app Storage Permissions. 2) If no luck, uninstall and reinstall, then go through the process to add a folder in order to trigger permissions dialog. 3) Now go to Settings, Advanced Settings, Find Missing Files. It will now scan your old directory and you'll be able to see your old files again. 4) Come back here and fix the negative review you left when you were angry and thought you'd lost everything. 😉
I have lost all my photos and videos. I had saved more than 1200 important photos. It felt really very bad to use this app. Those pictures are collected more than a year. Kindly contact mee. Please fix this problem as soon as possible. More than millions people are using this app. I can't recover missing photos and videos by the backup option. Please fix this problem as soon as possible.
This app is good, in concept, but poorly executed. Over the years that I've used it, I've had a few nitpicky issues with it, top of the list being that you seem to have no control over how files are organized in folders. The problem now, though, is that any time there's an update, it's a roll of the dice whether or not you'll loose all your files. I just lost all of mine, for the third time... I'm done. Uninstalling the app.
I have lost my phota and videos... I saved more than 200 important phota and videos. It felt very bad to use the app those picture are collected than few days. Kindly contact me. Please fix this problem as soon as possible I can't recover missing photo and videos by the back up option please fix this problem as soon as posible.
Woke up to a new permission request and as soon as I granted it, all my files went missing! I understand that they're still there in my android data folder, but they're in a different format! Please fix this bug asap. It's so disappointing to lose pictures. ðŸ˜
I have lost all my photos and video.I had saved more than 300 imported photo.It felt really very very bed use this app. Those pictures are collected more than a 20 years. Kindly recover my picture and video immediately or else kindly contact me. I can't recover missing photos and video by the back up option.plz recover my all data..
Using this app since last 3 years without problems. After recent update, all my files were not visible. Just try this, in the app go to Settings>Advanced Settings> Find Missing Files > Complete the scan and then go back and see, my files were restored after doing this.
I'm highly disappointed using this app. I have lost all my photos and videos, very bad app for storing the photos. Please contact me to fix this issue. I need all my photos back. I had saved these pictures from past three years. I request this issue is fixed. I need my pictures back. This as broken the trust of using this app
I lost all my data and not able to retrieve it. I don't know what has gone wrong. But there over 1000 photos with lots of memories. Kindly help me get all the data back. This app has always been of great help. But this issue is just not nice. The data getting lost is really really sad. Kindly look into the matter immediately
I have lost my all photos and videos. I have saved more than 1000 important photos and videos. It felt really very bad to use this app. Those pictures are collected more than a year. Kindly contact me. Please fix this problem as soonas possible i can't recover missing photos and videos by the backup option please fix this problem as soon as possible.