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hum app

Hum is a car expert so you don’t have to be.
Hum by Verizon is a simple service for safer, smarter, more connected driving. Roadside and emergency assistance, vehicle diagnostics, vehicle location, mechanics’ hotline, and more. All at the ready, all in a single service. Download the hum app to make the most of the hum service.

All you need to get started with the hum service is the hardware and a hum account. Visit the hum website, a Verizon store, or select retailers to purchase the hardware. You can activate your account via the hum app or website. Then, use the hum app to maximize what you get from all of hum’s great features.FEATURES

• Get roadside or emergency assistance from trusted professionals at the push of a button for emergencies, flat tires, dead batteries, lockouts, towing, and more with 24/7 nationwide coverage and GPS help locating your vehicle.

• Talk to a living, breathing, certified mechanic via our mechanics’ hotline for expert, unbiased advice about your car.

• Park your car and curb your worries. Vehicle location can guide you back to your ride. Also, if your car is ever stolen, hum can send your car’s location to local law enforcement in order to help locate the stolen vehicle.

• Stay on top of vehicle maintenance by setting reminders for oil changes, tire rotations, and more.

• Get alerted if your car exceeds a designated speed or if it enters or exits a boundary you set with speed and boundary alerts. This way, you can keep tabs on your car and your loved ones.

• Get discounts at thousands of service centers, restaurants, local businesses, and more.

Category : Maps & Navigation

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Reviews (30)

Jor. H. Apr 1, 2022     

Everything about tracking, checking auto health, alerting if the car is started or leaves a certain area. It's all fantastic. Having the in car wifi is just the cream on top! Have been using for a few months now to put into perspective.

Dav. M. Apr 17, 2022     

Even though it appears my HUM device is still working, I can no longer log into this app. Or through the browser. And Verizon techs through text are clueless and seem completely unaware of what this is.

cat. l. Mar 26, 2022     

None of the hums are worth spending your money on. I had the hum+ and it started having features taken away and wasn't working properly so I was told all good things about the humx so I went and got it and it's worse then the hum+the only difference is you have to spend more money on this junk and half of it doesn't work and you can't get any help fixing it. I need to give it back to them and say forget this junk.

Kat. B. Apr 15, 2022     

I love this app! It tells you if anything is wrong with your car and how much gas is in it where you're at, where you been and roadside assistance no matter where you're at.. I wouldn't be without it. 04/14/22 I'm still loving my hum! I'm thinking of upgrading so I can have WiFi For my grandkids while we're on the road. I Love my hum!!

Jea. V. Jan 15, 2022     

I have depended on Hum diagnostic for about 4+ yrs. and 2 different vehicles. It certainly has helped me when engine light came on and at a loss of what it could be. It leads me to the right kind of mechanic I need especially when I am far from home. It is the best thing I have to help me feel more secure when traveling!

Kev. C. Mar 1, 2022     

First the HumX never worked with wifi from day 1 worth using it. Tried things with Humm Customer Service to no avail but never made it in to diagnose issue further. Second when I did try a couple years later to mess with it some more the app would just crash and crash. Removed and reinstalled and same issue. App would only crash on startup. Canceled Hum, can't use it so what's the point of trying. Phones with the issue were a Note 20 over the last month and last week a Galaxy 22 Ultra 5G.

Kry. B. Mar 23, 2022     

So, I have been using the service for several year now. It has its ups and downs but I love the fact I can check on my vehicle's information when I need it. This has saved me when something breaks down. I will have to upgrade soon as they phase out 3G used devices but I will be able to keep the service which is important as my car gets older.

Mik. R. Apr 15, 2022     

This App is amazing. I can track my car anywhere it goes. It also gives maintenance reminders.

Olg. E. May 7, 2022     

This is very helpful for me because I sometimes forget to turn off all my lights. Because it's let's me know wheny battery is going low.👍

Che. D. Feb 22, 2022     

I love all of the features. It is very useful and the troubleshooting codes are thrown before my service light even comes on and is always spot on. It has saved me so much money and proved some people wrong. I just don't like how many addresses are unknown.

Jos. B. Mar 21, 2022     

I love my HumX. Very easy to set up. Gives me daily and weekly safe driving ratings, let's me know how many mpg I'm getting, to and from driving history and shows the speeds that I was going. Very useful and more than worth the money.

Ron. E. May 11, 2022     

Provides very useful information about your car and family. Great to keep track of your teenagers.

Geo. M. Feb 5, 2022     

Tech support can't resolve issue with none working device. We have a $100 paperweight and are paying for services not rendered. They send me to Verizon to fix the problem. Verizon sends me back to Hum.

Aar. W. Apr 21, 2022     

Doesn't load past log in. I get a "oops subbing went wrong." This is only a problem on the Galaxy Fold devices.

Chr. J. May 4, 2022     

It basically we needed a catalytic converter plus I can check where my husband's at just in case specially you can call emergency police anyting at a touch of the device

Ros. H. May 16, 2022     

This is my 2nd Hum. The ability to monitoring health of your car and so much more is worth every penny I paid for this device

Ric. K. Sep 25, 2018     

The device doesn't track the driving, the app on the phone of the person it's registered to does. The device shows the location of the device and car that it's on but after long delay. Seems like there is an upgrade option, that may do something. This is not what was promised by the sales associate and we purchased this based on the performance described. DO NOT BUY!

MD.. H. Jul 2, 2020     

I use the Hum to drive for Uber for about a year now and sometimes it goes out, (No Internet) you have to remove it, ( wait a minute) and plug it back in, I have missed about an hour & a half, to two hours worth of work trying to get it to work. Altho when it is working it is good, lots of features on the app cheapest nearest gas station, vehicle status, etc.. I have Verizon and it seems to be the only option of Wi-Fi on the go. The GPS on it is the most accurate when I've seen.

Dav. S. May 10, 2019     

Overall pretty decent app. Can be glitchy. The app often sends me alerts that it's using my device location to record a trip when I'm sitting in my home or office and not moving around much. Gets really annoying. The additional discounts are a bonus. Helpful to track my diving habits to encourage safe driving. Please fix glitches and I'll give a better rating. Edit:The Hum team has been very prompt, polite, and professional in responding to my issues with the glitches. Great customer service!

Ste. D. Oct 6, 2019     

It's a great app and gives you very price location of your vehicle being tracked. I love the features the program gives you. I wish it let you save locations and title them though. I use this app for business and personal. Im not sure if you get anything else with the monthly subscription like an onstar type deal. I'll have to look into that.

Oma. I. Oct 23, 2020     

I absolutely love this app. It is very useful and keeps me updated with car health and any other issues that may arise and don't get noticed. Last week I had no idea my battery is low and needs replacement. That was a very helpful notification and prevend other problems that can be associated with low voltage and many more inconvenience situations. However, I have one question: what does that safety score provide to you and how can use it and where? Kindly, VZW team let me know. Thanks a lot.

Cha. M. Nov 11, 2020     

I do not believe the developer when they tell me they are working on any issue as all of these issues have been the same going back at least two years. This tells me that the developer has no interest in helping people or correcting any of the listed problems. This is bloatware that either does not work as intended or its sole purpose is spy or malware. You cannot remove this because it keeps reinstalling and you can't disable it because it keeps reenabling. I'm switching phone carriers.

Phi. S. Mar 28, 2019     

Very unreliable as to the parked location of the vehicle. Approximately 50% of the time, the "parked" location is incorrect often by miles. Sometimes the driving history or navigation location may be correct. My average waiting time to speak to a customer service representative was approximately 15 minutes. I do not have confidence in the functionalities of it and as a Verizon shareholder believe that this was not a good investment. I have OnStar on another vehicle and it is very reliable.

Dav. M. Jul 16, 2019     

Hum, so far, is a great thing to have in my car. The Wifi hot spot is very handy, and the vehicle diagnostics are fun to review (since nothing's wrong). When my wife lost her only set of keys, I was able to monitor the car and make sure it hadn't been towed while I found them. It tells you where cheap gas is. Downsides? The speaker emits a loud double beep when the car is started, and I don't know what it means, as there is no user guide, and I can't turn it down. And some controls aren't marked.

Deb. L. Nov 29, 2018     

Enticing features... I thought it provided a WiFi signal no matter where you were. At least that's how it was pitched to me. No phone service = no WiFi signal either. And when you do get it, it's ridiculously sluggish. 4G is so much faster! =/ Really disappointed and wish I could return it now. If your car is stolen in a no signal area, I doubt you could locate it until it was within range of signal again. Thumbs way down.

Ann. J. May 21, 2021     

Won't pair since update. It's still working - it let me know I needed a new thermostat. It's tracking my vehicle's location, but it simply will NO LONGER pair with Bluetooth. Worked great and is one of my favorite features. Wish the Bluetooth would work again. Would give 4-5 stars if Bluetooth would work again.... Don't remember when, but Bluetooth did start working again. It sometimes still reverts back to Google assistant instead, which is a pain. I still don't understand why it has to choose

Den. H. Jun 19, 2021     

Im having an issue even getting into the app. I keep getting an oops something went wrong message. I have uninstalled the app and updated the app with the same results. Its VERY frustrating!! My husband's app works just fine, but not mine. 😠 I had an issue tonight with my battery @ 1:00 am. Luckily, i had friends that brought me home. I was able to find diagnostic info from him. Please help me resolve this issue.

Car. V. Z. Mar 17, 2019     

Just installed my "Hum" device today. I love this add-on service to help with finding my car in large parking lots, navigation, emergency roadside assistance, and accident reporting. My problem is the app has crashed 5 times trying to set-up a family group notifications!!! I'm a stroke survivor and my family needs to know my whereabouts when I drive. Without this feature, I cannot drive. HELP!!

Wil. M. Oct 21, 2019     

App crashes every time I try to open it. No idea if I'm going to get charged because my trial period is ending and I can't open the app. Also, the safety rating is pretty useless. It never recognises phone use, thinks I brake hard at my exit every time (there is a stop sign immediately after the exit, but it then goes under a bridge so I think it's a GPS issue) and there's no way to change the speed it thinks is too fast. The speed limits here are 70mph so sometimes it not safe to do under 75.

Ren. T. Mar 12, 2020     

The app is not very accurate. My car's location when parked at home is never correct and when my husband and I used the family location sharing the app showed our locations were jumping 10 to 15 miles apart witin seconds so we quit using that feature. I really hoped it would be more accurate as I wanted to add my elderly father so he wouldn't have to call me when travelling. It is pretty good at recording my safety score even though it uses my phones activity for calculations.