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Identity Guard®

Identity Guard®
On-the-Go Alerts. Now accessing your Identity Guard® monitoring alerts, current credit status and other account benefits is more convenient than ever. A simple download gets you enhanced, on-the-go, mobile access to your account information, including alerts to:

• New Accounts or Applications in Your Name• Certain Changes to Your Credit • Changes to Your Public Records• Change of Address Updates• Latest News on Identity Theft Incidents

To enjoy these features, Identity Guard® membership is required. The range of benefits you receive depend upon your service level.

Not yet an Identity Guard member? Find the solution that’s right for you: www.identityguard.com/compare-plans.

Category : Finance

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Reviews (30)

Gle. B. Dec 15, 2018     

It really workes great a must have for office computter,games ,all your needs all in one place.and protects ,against ads right in the middle of my resouses.and it protected against a lot of nussnts as wll.fixs bugs ,well as keekesyour finger prints good and clean

Sug. P. O. Jan 17, 2020     

I just installed this app it opens directly to put in your username and password. Of course I don't have an account I tried to go home there's no home there was no place to let me register now I have to uninstall it and I'm skeptical about installing it again but I'll leave it on long enough to see if I get a response from the app writers

A. G. u. Feb 7, 2019     

controls are not working pone has to many pop ups. whatdo i do yo find a suloution?

D'J. L. Oct 11, 2018     

Good to be able to check your credit anytime for changes or bad information

Dov. R. Oct 28, 2018     

So wonderful i feel so relaxed and worry free when i use this app. They are so good.

Kar. L. J. Nov 8, 2018     

Informative way of continueing security thru your transition to the internet web, net.

Mel. H. Mar 15, 2019     

This app opens up like you're already a member and will not let you create a user name and password. Don't waste your time downloading!

Ste. W. Dec 22, 2018     

It Doesn't Tell You that it's not Free. The Cheapest Plan is $9 A Month.

Jam. F. Dec 10, 2018     

This is a great app to protect your your phone I will suggest you getting it

L. T. Oct 12, 2018     

Easy to use...convenient

Vin. Nov 27, 2018     

The app won't open

Zac. M. Jan 26, 2019     

make sure i get my paper work before court stating im cleared and files got erased im still on point 6 cross my record like i mean erase them all if ur solid for me like i been for all you people almost human like me just right under that smile i estamate on that mile long kiss only if she new im better off now then i was with her now i could sing to her now and open £ u£jk get rid of that place and in my office but everything walk in even so n a je c uzzy and thats just bubble raft river swimer

Pau. H. Dec 4, 2018     

I appreciate this service

A. G. u. Nov 8, 2018     

Even coming on this phone my s***

Joh. M. G. Nov 10, 2018     

Not filed taxes in two years are 69.

Jan. C. Dec 20, 2018     

love this app

Dav. L. P. Jan 9, 2019     

Thanks for your help

LIO. O. J. Oct 26, 2018     

It wouldn't even let me in to get started.

ant. b. Mar 3, 2020     

very throrough

Ala. L. May 10, 2016     

Great info, gives you the basic details and alerts at a glance. The only thing that needs fixing is a faster method to log in. Even my banking apps with Chase and Navy Fed have pins or finger print scan for fast access. This app requires username and password to log in every time. Its redundant. Other than that, it's a good app.

Ant. G. Jun 14, 2016     

I'm new to this service, but this app is almost completely useless. While their website offers a lot of great features and tools to help monitor your credit, the app only displays your scores, and thats it. Not something you exactly need to check constantly, to the point it's the only thing the app does. It also doesn't let you log in with a pin, or finger print, pretty standard stuff at this point.

Ary. T. Feb 15, 2016     

This app isn't ready for prime time. Feels more like a Beta. Love the service. The website has a lot more features than the app. App is missing many features like showing all 3 credit scores, especially when the annual report was just run. App is also missing the kid sure section. There's no info on kids. App isn't able to track navigation. Using the back button kicks the user out of the app. Must have been developed for iOS first and ported for Android. Hopefully it gets better. Uninstalling.

Aar. G. Sep 11, 2015     

I love the service, but hate this app. I recently applied for a credit card and this app was badgering be constantly with obnoxious alerts, always in the middle of the night at like 3am. No way to disable the alerts in the app. I appreciate the notification but really need a way to disable the "active' alerting so my phone isn't blowing up every time I apply for credit. For now, I recommend just using the website and skipping the mobile app.

Kat. F. Jan 14, 2016     

I only downloaded this today bc I noticed that my bank account was being charged and don't know how to stop it, as I canceled my account over a year ago. Why is my account being charged again & how do I make it stop? It does not show up in my subscriptions. I doubt I still have the emails from when I cancelled identity guard services bc it was so long ago, but I'm telling you now, that I want it cancelled and wish my account would stop being charged. Thank you. RE: The above comment. I called and was able to reach a real live person to help me immediately. She was extremely kind, considerate, patient and went above and beyond my expectations to resolve the issue. I wish I could remember her name (if the "big man" in the company has access to the representative that helped me, I feel she needs a promotion and/or a raise). It's so rare these days to be treated with kindness & respect. I truly appreciate it and will recommend to anyone. Thank you again & God bless!

Rob. G. Feb 12, 2016     

Logs me out while I am in it, security is one thing give me more then 10 seconds to read something, will delete

Ha. A. Jun 25, 2017     

Shows only one credit score, why? I could never get the answer or the truth. Uninstalled and reinstalled twice and called twice. Was given weak answers and was told to go to the website... Really? Then why use app at all? Aggravation. Other services will do the same work for less. To be fair, the app used to work. Reliability and dependability is key.

Ama. H. May 10, 2016     

Security features on the app log me out every time my screen dims, then I have to go through the entire log in again. There should be a setting where I can turn this off, or store my login or something that would make it more convenient.

Mat. R. Aug 2, 2016     

I'm already an identity guard member and everytime I try to log into this app it tells me they are currently experiencing difficulties. It's been telling me this for the last 2-3 weeks! It tells me to call a number for support but when I called they told me they don't know what the problem is.

A. G. u. Jun 3, 2016     

No modern design or interface. Easily 5 years behind the curve. Some functions actually inform you to use website and not the app.

Man. G. Apr 27, 2016     

Cannot log in to the app but website works just fine. Such big company and can't even hire decent people to fix it. How can I trust my info with them