Category : Business
Enrolled to pay my bill. It worked one time and now won't let me log in when I know my information is correct. Says "user not found" when I select "forgot password" to try to reset it, yet when I try to setup using the same email, it says, "user exists". SUPER ANNOYING. Not to mention they send no confirmation email to verify setting up your account.
This app does not update automatically with the most current information. I am not able to view anything pertaining to my policy other than the insurance card which is old information.
Can't get any information other than my insurance cards. Keeps telling me to log out and then log back in just to get to my payment history or account info.
Everytime i try to file my claim it exits the app and becomes unresponsive. Very helpful when you actually need it.. NOT
Impossible to use it says I already exist and it won't let me sign in no matter changing up my password it still wouldn't let me check sign in so I'm done with this app 😡
App won't open even though driver license number and last name is correct!!
The app said that my account already existed but would not recognize my email address to send me my password.
Nothing in my app will open. Cant pay bill, cant see my history... Nothing. Fix this!
My auto policy is thriugh Insurance House ( Southern General) & this is the app they said for me to get..... Why? IT DOESNT RECOGNIZE MY POLICY BUT IT WILL TAKE MY PAYMENT OUT!
very easy to use and simple!
I don't like this company always have problem with my bill
it's great to use i had no problems with it the first time i used it
Easy to use to pay insurance.
Because it dont tell when its due again
Wont let me log in. Used to work.
Not a very good set up.
It won't download
Waste of time
The update wont even let me log in? I enter my email and my password and it says to enter my email. I need to pay my insurance before it lapses?! Someone fix this mess very unhappy.
Does not update the cars I have added or deleted. I had to uninstall it then reinstall and now says it can not find my policy.
I can not get on my app to pay my car insurance I have 2 call now
Can't even pay my bill on it horrible app
Will not update insurance cards
This app can't locate any policy numbers a waste of time
this place is insane, I am strongly contemplating switching my insurance. my app stopped working and would not show me what I owe. then I use the website and it says I owe 0 dollars for November 2018 when it's the end of January 2019. I've been checking everyday because money is tight and I needed to pay it. i get my bill in the mail today saying i only have a few days left to pay it but the website and the app will not let me pay or even show my balance. they dont care to inconvenience you.