• JDA Workforce Management 1
  • JDA Workforce Management 2
  • JDA Workforce Management 3
  • JDA Workforce Management 4

JDA Workforce Management

JDA Workforce Management Mobile is a new mobile offering intended to provide Employee Self Service (ESS) Desktop parity and includes:

* Schedule
* Shift Offer
* Swap Shift
* Time Off
* Available Shifts
* My Availability
* Edited Punches
* Unpaired Punches
* Pay Summary
* Profile

Note: Must hold a JDA enterprise license in order to use the application.

Category : Business

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Reviews (25)

Lig. May 4, 2022     

Borderline False Advertisement. I don't know what else to say. The screenshots on the store's page are either completely fabricated or wildly out dated, whenever you can actually log in options such as "Time off" are completely missing, and don't even get me started on how broken the changing your password function is. You have to register a phone number or e-mail to do it, I don't recall ever being given the oppurtunity to do so, and to top it all off you can't even do it from the app.

Gre. May 5, 2022     

I can never login consistently. I constantly get error messages when attempting to login, messages with unintelligible gibberish, then instructions to relaunch the App. I have no way to know if I typed in my password wrong or if my password has expired. I try everything, reloading, clearing the cache, reinstalling, you name it. I just can't get the app to work. If I attempt to reset my password I don't get the email, sms, or voice call messages. I don't know my work schedule. App is garbage.

Nic. N. Mar 9, 2022     

I regret to say this app has more bugs than I've experienced with any app. I need this for work and it has become rather frustrating when it does not display or displays incorrect information. I highly recommend a massive overhaul to get the glitches and bugs fixed. Hope this happens soon!

Alf. L. Feb 28, 2022     

This is poorly developed for Android (everything is updated and the latest versions). I've tried uninstalling, clearing cache, clearing data and it still crashes after entering the Customer key. I have an old iPod Touch and the app there actually works and is more responsive than the Android version. Very disappointed that very little care is given to the Android app.

And. M. Jan 19, 2022     

They put the bare minimum effort into this app and now want to make it mandatory for people working at FedEx. I'm not even sure it's an actual app since it opens to a web page. You can offer up shifts and take others but that's pretty much it. Can't seem to set my own password. I uninstalled it after two weeks because it kept getting notifications of mangers change the schedule around "just to see if it worked" according to them.

Den. S. Jan 23, 2022     

I work at FedEx and they are transitioning to this app for all schedule purposes. It's embarrassing how unreliable it is. It is new so anyone can expect problems but we can't trust that the times on the app, so why not during the transition period still have the schedules on hard copy somewhere. Supposedly our managers are not allowed due to the agreement they have with this app. So during the transition managers know their times because they all communicate via other means beside the app.

Roe. B. Mar 7, 2022     

It worked correctly for about a week, now it just crashes and force closes. Update: IF IT DOES NOT WORK CLEAR YOUR CHROME COOKIES AND CACHE. After some back and forth via email, it works again. All I had to do was clear my cache and cookies on the Chrome browser. When I changed my availability for my employer, the app gave me new credentials but Google still had the old ones. I didn't give the app 5 stars because I had this issue to begin with, but I'm very happy it works again.

cha. b. Feb 9, 2022     

This is the worst app I've ever attempted to use and I even tried reinstalling on my devices to see if it was just a simple error. I've read most of the other reviews and we all seem to have the same issues with log in, and they tell us to request time off via this app and check your schedule also but it's impossible. We were told we would be able to bring our phones into the warehouse now if we could show them that we had the app on our phone and could log into it, well played I must say!

Kar. A. Mar 3, 2022     

This app is supposed to work on your phone but I can only access it at work on the tablet. Other co workers can access it but I can not aftercare first time. Authication verification keeps popping up right after I put in my employee number and password. Update, now the app will not let you request time off. The feature was there and now it's gone. Can they just fix the issues and leave the app with features that we need and functions. The job is really pushing us to use the app but it needs to

Mar. B. C. Mar 2, 2022     

It is constantly freezing up. To schedule an extra shift, you have to scroll through hundreds of shift postings. It only offers load and unload, but have heard that may or may not meam that's what you'd be doing. We really need to be shown how to use this app.

Sar. G. Feb 6, 2022     

Edited 2/6/22 I have repeatedly uninstalled and reinstalled this app. It continues to give me an error of unknown url scheme. The only way I can see my work schedule is because I have an old iPhone that will run your app successfully. It will not work on my android. Its horrible. It won't open. Says there's an unknown url scheme. We're supposed to use it for work, but I can't even see my schedule.

Nat. B. May 26, 2022     

App would keep crashing. After doing a lot of research I discovered that Chrome had to be enabled and set as the default browser for it to work. After doing this, it worked, but I don't like the fact that it forces me to install chrome and set it as my default browser.

Gio. S. May 24, 2022     

Unfortunately, its become more and more difficult to login consistently. I keep getting authentication failed errors and now I get an error with a long error code. Closing and opening does not work. Just tried reinstalling to no avail.. Please fix this issue so I can input my log in once and get access. 0Auth Error code Reference# GPWLTTDS

Hea. P. Apr 4, 2022     

If I could not give stars at all I would pick a big 0 for this app I have never actually got to use the app because it sends me and error message every time. I have to get in my car on my day off and go to work log in on the kiosk there at FedEx to even see my schedule.....and yes, I have a set schedule because, I am full time.

Cyn. S. May 13, 2022     

Worse app I've ever used in my entire life. If I could give it negative 5 stars I would. It never lets me log in. I've been able to log in one time and one time only. It errors every single time. It's useless. What's the point. It's just taking up space on my phone and I never know my schedule.

Jac. S. May 5, 2022     

No option to use my pto on the app. I'll have to call in to have my manager enter it manually. This app is really the bare minimum. You would be better off with a piece of paper showing your schedule than with this garbage. Update Just received generic response from company. I literally said pto. They won't take the feedback. They just respond as though they don't even read them. They just copy and paste their response.

Sta. R. Apr 8, 2022     

OK I'm supposed use this app for work. But log in is crazy says unrecognizable username and password. Sad thing is I've used both for months since February. So my phone saved them. I've checked to make sure all was right and is. So that's one issue two it crashes so much I will be looking at my work week and then maybe I'll get interrupted. Then try to go back and it's on stupid mode. So I completely close everything and try again and it won't even load it. So I tried to Uninstall it then reinst

Zac. S. Apr 29, 2022     

I give this 1 star for two reasons: 1. On the one device I was able to install this app on, each time I try to sign in, I get an error saying to contact HR or my direct manger. 2. On my phone (where I actually want the app to be) I can never download the app despite having enough space for the app. It starts to download, once it hits 100% it either goes back to 0% and goes again or just says "error downloading, try these common methods to fix." I don't know if this is an app issue, but pleasefix

Col. C. Mar 23, 2022     

Extremely frustrating. I cant access my schedule, request time off, or do jack cause this able doesn't work. No error message. It just sits on the login page without doing anything no matter if i actually login or not. If FedEx management cared, this would be resolved.

Bri. S. Mar 22, 2022     

No idea why my job switched to this app when the one we had was efficient. this one must be still in the beta phase, because it constantly glitches out. Now it crashes everytime I log in. And you can't access the schedule any other way....(like the online portal).

sam. G. K. Apr 2, 2022     

I would give this app a zero if I could. Was told to download this for my work to make it easier to do schedules while on the floor. The damn app doesn't even work whe I download it and gets stuck on web page not available. You then have to Uninstal this app to get off that screen. User garbage. Worst app iv ever used. Updating the app did nothing still cant log into it. This app is garbage.

Mya. L. Apr 10, 2022     

Awful. I can't even log in anymore. It redirects to my workplaces' log-in page then gives a blank screen. This is a terrible app and I wish companies would stop making unnecessary changes like this. The layout is also ugly and it is awful to navigate. UPDATE: Still extremely buggy. It works when it wants to and that will last about a day until it's done being cooperative. I hope Harris Teeter looks at these reviews by the end of the year and discontinues their contract with these developers

Mel. B. Apr 22, 2022     

The app does not work point blank. That's why I nobody really wants to use it they have a lot of updating to do I cannot see my hours or anything and then when I spoke to someone at my job they really had the nerve to say that people don't complain about the app but the app has a two-point star rating seriously needs to be fixed I have to uninstall it and reinstall it every few weeks or it won't work at all it's a waste.

Jaz. Y. Apr 8, 2022     

I just started my new job. They told us we have to constantly look at the app because our schedules can change at anytime. I only been able to log in once. Why is this app having so many issues PLEASE FIX ASAP. Don't wanna get fired for not showing up because of an issue that I can't control.

Sky. K. Apr 26, 2022     

Only works half the time. Doesn't show all the functions our old site used to use and it is really frustrating to have to print off paper schedules due to the inconsistencies of this app.