Category : Food & Drink
UPDATE: I uninstalled and reinstalled the app and was able to get in, but now when I try to click " rewards program" it just gets stuck and loads forever and I have to exit Right now this app is unusable because I made an account, double checked the password and email I signed up with, but everytime I try to login it just redirects me to the login page! It doesn't say the info is wrong, it just doesn't login even though the credentials are correct. It just says " device ID - may not be empty"
Great service, good food! June 27. For weeks I've been unable to open the app. I've tried multiple times to reset my password and get a message it was successful, but the app keeps telling me my un pw is not valid. I have thousands of points accumulated, but will not be back until I can access my points. Very unhappy!
Works great. I've had zero issues. Very convenient and I like the perks
Edit Recommended to a friend and the app was crashing for him. They responded quickly and fixed it. It is hard to redeem as you have to wait 20 minutes for a manager approval, should be linked to the app. Thank you Owen for quick response
I have been a patron of JRGroup for years and have had the emails pop by form time to time letting me know of the opportunities but never taken advantage of them till this weekend. Went to a S-L in Langley and the waiter noted we needed to pay by the app. We loaded 150 on our app but it said insufficient funds on gift card. Tried a couple of times but no luck. You can take me off the jr group email as it is too much work.
Great app. Use it at least weekly. Points are easy to collect and rewards are great.
Staff, food & prices are always great at the JRG Group restaurants. The app is just a bonus if you're going more than a few times a year.
Complete garbage. You can only add money in increments of $5 so I hope you're cool with having 4.99 left over.
Terrible App. Used to get rewards and go at least once a week. Now they give 0 rewards
works great and allows me to pay without having to wait for a debit/credit machine!
App now only let's you redeem your rewards the next day.. no matter what day you are there. Is it geo-blocked once you enter the pub? Is it actually a brilliant app version of the "Free beer tomorrow" sign? Who knows? The staff doesn't, that's for sure.
a restaurant above the rest! such a great idea to be able to pay via an app!
easy to use and rewards are nice for just paying for your food
S&L was amazing. Service and food were first class. Thank you for a great night
Well it worked good.for a year or so now it kicked me out when I was on it and wont let me back in I am almost GOLD... I am pissed
They give the bill and you scan the code - simple!
Very easy to set up an account
great app & simple to navigate!
I'm excited to Try the App and get some JRG in these uncertain times.
Good app. Makes it easy to pay.
The staff was friendly and the environment was totalLY RAD!
super easy to use
very easy to use
Easy to use! Love this app
Reward info won't load
Is anyone else having problems signing in this ap????
Oak and Thorne had great vibe staff and food
lobster roll is fabulous.
Easy to use!
It worked very well for me the first time I used it at S&L. I loaded the app and paid by scanning the QR code on the bill. The waiter told me I was good to go. The second time I used it at the Town-hall I had difficulties redeeming a reward and the payment took longer than normal to show up on the POS system but that was all sorted with a call to the app developer who was very helpful. I like the idea of collecting the QR and leaving straight away, especially if service is slow at busy times. The staff are always responsive and helpful.