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Joseph Richard Group

JRG MOBILE PAYMENT + DIGITAL GIFT CARD + REWARD PROGRAM + COUPONS

This app is for our customers

A Brand new way to gift and be rewarded at the Joseph Richar Group.

All it takes is a few taps to pay or redeem a reward or coupon. To send a gift or balance to someone enter their mobile number or email and press send.

Goodbye clutter, hello simplicity. Never lose a gift card, reward card or coupon again and always know your balance and points at a glance.

JRG's premium app has the same security and encryption as bank apps.

The WE ARE JRG app lets you manage your gift/loyalty cards and coupons through your mobile device.
Download the JRG app to enjoy rewards and promotions from your favourite JRG locations.

Gift, Coupons and loyalty cards made simple for the Joseph Richard Group
Load and send an e-gift card to anyone instantly.
Free to use.
Easy to use.

Pay. Gift. Load. Get Rewarded! It’s easier than tying your shoes.

Simple on the surface:
Like beauty, it’s what’s underneath that matters. (Or at least that’s what we tell ourselves.)

Category : Food & Drink

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Reviews (30)

Pet. F. Feb 11, 2020     

It worked very well for me the first time I used it at S&L. I loaded the app and paid by scanning the QR code on the bill. The waiter told me I was good to go. The second time I used it at the Town-hall I had difficulties redeeming a reward and the payment took longer than normal to show up on the POS system but that was all sorted with a call to the app developer who was very helpful. I like the idea of collecting the QR and leaving straight away, especially if service is slow at busy times. The staff are always responsive and helpful.

Jen. Apr 24, 2021     

UPDATE: I uninstalled and reinstalled the app and was able to get in, but now when I try to click " rewards program" it just gets stuck and loads forever and I have to exit Right now this app is unusable because I made an account, double checked the password and email I signed up with, but everytime I try to login it just redirects me to the login page! It doesn't say the info is wrong, it just doesn't login even though the credentials are correct. It just says " device ID - may not be empty"

Ger. H. Jun 29, 2021     

Great service, good food! June 27. For weeks I've been unable to open the app. I've tried multiple times to reset my password and get a message it was successful, but the app keeps telling me my un pw is not valid. I have thousands of points accumulated, but will not be back until I can access my points. Very unhappy!

Sas. O. Mar 7, 2022     

Works great. I've had zero issues. Very convenient and I like the perks

Deb. Y. Jun 18, 2019     

Edit Recommended to a friend and the app was crashing for him. They responded quickly and fixed it. It is hard to redeem as you have to wait 20 minutes for a manager approval, should be linked to the app. Thank you Owen for quick response

Rut. R. Nov 11, 2018     

I have been a patron of JRGroup for years and have had the emails pop by form time to time letting me know of the opportunities but never taken advantage of them till this weekend. Went to a S-L in Langley and the waiter noted we needed to pay by the app. We loaded 150 on our app but it said insufficient funds on gift card. Tried a couple of times but no luck. You can take me off the jr group email as it is too much work.

Kei. W. Oct 1, 2019     

Great app. Use it at least weekly. Points are easy to collect and rewards are great.

Dev. H. Aug 3, 2019     

Staff, food & prices are always great at the JRG Group restaurants. The app is just a bonus if you're going more than a few times a year.

ran. m. Jun 13, 2020     

Complete garbage. You can only add money in increments of $5 so I hope you're cool with having 4.99 left over.

Bar. D. Feb 10, 2021     

Terrible App. Used to get rewards and go at least once a week. Now they give 0 rewards

Cha. H. Apr 27, 2019     

works great and allows me to pay without having to wait for a debit/credit machine!

Bob. D. Dec 2, 2019     

App now only let's you redeem your rewards the next day.. no matter what day you are there. Is it geo-blocked once you enter the pub? Is it actually a brilliant app version of the "Free beer tomorrow" sign? Who knows? The staff doesn't, that's for sure.

Cha. J. Feb 17, 2019     

a restaurant above the rest! such a great idea to be able to pay via an app!

Jul. W. Dec 22, 2018     

easy to use and rewards are nice for just paying for your food

A. G. u. Apr 1, 2019     

S&L was amazing. Service and food were first class. Thank you for a great night

Car. S. Jan 14, 2022     

Well it worked good.for a year or so now it kicked me out when I was on it and wont let me back in I am almost GOLD... I am pissed

Ste. K. Apr 2, 2019     

They give the bill and you scan the code - simple!

Mar. M. Aug 15, 2020     

Very easy to set up an account

Geo. L. Feb 18, 2019     

great app & simple to navigate!

Ash. T. Apr 24, 2020     

I'm excited to Try the App and get some JRG in these uncertain times.

C. G. Nov 9, 2019     

Good app. Makes it easy to pay.

Arr. Dec 7, 2020     

The staff was friendly and the environment was totalLY RAD!

Ale. W. Feb 25, 2019     

super easy to use

Dav. S. Dec 20, 2018     

very easy to use

Apr. B. Oct 2, 2020     

Easy to use! Love this app

M. A. Sep 7, 2021     

Reward info won't load

Sar. N. Jan 17, 2020     

Is anyone else having problems signing in this ap????

Mat. H. Jan 3, 2020     

Oak and Thorne had great vibe staff and food

Car. W. Mar 22, 2019     

lobster roll is fabulous.

Bre. W. May 25, 2020     

Easy to use!