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Kennebec Savings Bank Mobile

Mobile Banking is the ultimate on-demand service for monitoring your accounts. You can instantly check your balance, view account history, transfer funds, pay bills, deposit checks, find locations, and more! Member FDIC.

Category : Finance

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Reviews (30)

Cat. A. Mar 20, 2022     

This app just stopped working on my phone one day I try to load the app and it never fails to work sending me back to the home screen When it did work for me it was so convenient...I don't understand why it automatically just stopped working...I can't even get to the log in page

Mar. R. Mar 20, 2022     

Latest update completely failed. App doesn't even get me to the log in screen. Just a plain white screen until the app closes itself.

San. L. May 12, 2021     

This app is the least reliable app I have ever used. It will open to the login screen but freezes at that point. I can't put in my password, I can't get an instant balance. I have deleted the app and downloaded again just to have the same issues. There is no update for the app otherwise I would have completed it. In the last month I have attempted to login at least 10 times and been successful once. There is no point in a banking app that doesn't allow you to retrieve your banking info.

Joh. T. Oct 13, 2021     

I've had intermittent trouble with this for several years and across three phones. It's always had a 50/50 chance of starting, regardless of hardware/Android version. It's failed completely again, and I've been told that it now won't run on any Samsung "A" device due to a version upgrade.

Cat. C. Jun 21, 2020     

1) Wish I could access Bill Pay from mobile app. If there is a way to do it now, I have not figured it out. No access to PC during Covid; all banking must be done by phone. Have new car loan but can't add that to Bill Pay. 2) Would like ID fields to include auto-fill option when going directly from logged in account to "Contact Us". Frustrating to have to enter my name and address when I was just in my secure account.

Kat. G. Sep 6, 2020     

App stopped working, will open but won't let me click on anything or type my login information. Tried contacting the developer who told me to reinstall it because there was a recent update. Tried with no success, and saw that the info page says the app has not been updated since 5/22/2020. I sent a screenshot to the developer and they stopped corresponding. Subpar customer service and action, especially during Covid when I need online banking the most.

Ste. R. Apr 2, 2022     

App does not work at all since last update.

Ste. T. Jun 18, 2021     

App never works or crashes constantly they need to update the app or change platforms... so update just when you thought it couldn't get worse it does and it's the same on my wife's phone no longer able to even sign in app crashes on start up sometimes your able to restart your phone and get it to work but now that's not even working I have a Samsung s10 if that helps worst app ever if I could go no stars I would

A. G. u. Feb 16, 2022     

excellent ap. saves so much time and gas not having to drive to the bank! UPDATE: All the sudden the app quit working . Apparently, it is no longer compatible with my MotoE phone! Very disappointed.

Rob. D. Jul 27, 2021     

Update: I WILL be changing banks because if this app. Login screen is currently completely non functional. Worst banking app I've ever used, even when it worked. . . Great bank, mediocre app. Transaction history is limited to the last four weeks. Seriously considering switching to bank with a better app for my business.

Gar. T. May 2, 2020     

Great app! Easy interface. The only thing that I noticed is... I am unable to view original check or the image doesn't load.. other then that - seamless

dmd. Oct 2, 2020     

The app works very well and I use it regularly. However, I recently had to buy a new cellphone because the app was updated and no longer supported by my phone. There was absolutely NO WARNING about this update.

Lor. B. Mar 18, 2022     

This old gal finds the app very easy to use

Ann. V. Mar 6, 2022     

Easy to use and deposit checks. The one time I had an issue, they called right away and held me fix it with courtesy and speed, with several options.

Tod. H. Mar 1, 2022     

App no longer works. S22 Ultra freezes on start up. Works on my old phone S21FE. Tried uninstall-reinstall. Emailed support 3 days ago, haven't heard back. Will update review when fixed.

Eri. F. Dec 31, 2021     

App functionality has improved, the new debit card certainly is a plus as well. Curious to see what else is coming for 2022! :)

Tod. M. Mar 11, 2022     

App stopped working with s22 ultra. Just uninstalled and reinstalled and no luck. Get on your game guys!

Car. J. Sep 2, 2021     

I saved the app and put a shortcut on my desktop. It doesn't go immediately to my bank account but I have to go through and upload Kennebec Savings Bank State once more then I can get into my account. Is this the way your mobile application is supposed to work. Would you please let me know one way or the other. Thank you

Jos. G. Jul 7, 2021     

One star review continues. First it was the "rooted" issue in non rooted phone. Now on brand new devices I get an "automated click programs not allowed". This program once worked great. Why "fix" what isn't broken?

Kay. M. Jul 1, 2020     

Recurring issue that it seems other people have also. Wont load past the login screen sometimes, ALWAYS when I NEED to know what's in my account so then I waste gas heading to the bank. Thanks KSB!

And. M. Mar 24, 2021     

Very few issues, most online banking features also in the app. Definitely a helpful tool!

Scr. o. L. Feb 21, 2020     

The app is great except it freezes up all the time. It's very frustrating!

Gar. T. Nov 15, 2019     

Excellent app. Simple and clear. Customer service extremely helpful. Thanks!

Row. P. Sep 11, 2021     

Continuously updating, hard to do banking with. Provides only half the information that I get from other banking apps

Jes. S. Nov 30, 2020     

Its really intuitive and just makes sense! Perfect if you have Kennebec savings for your banking.

Joa. J. Feb 1, 2022     

Great app. Easy to navigate and straight forward

Mor. W. Nov 10, 2021     

Pretty good experience until a recent update to android 12, now it won't open at all.

Win. S. Oct 1, 2020     

I use it every day to check my balances. Once a month to transfer to savings.

Jud. R. Feb 22, 2021     

Quick and easy every time. Love the convenience!

Hen. Nov 22, 2018     

This is the best banking app,easy to use and bill pay is awesome.