Category : Education
As a Chemistry Teacher It is an excellent way to make videos for your students that are simple and to the point. My students love it! Had issues with mp4 conversions they seem to have fixed the problem, they are now Back to 5 stars!
CAN NOT LOG IN! I have created an account using google.. so I sign in using google. But now I can't log in! I have created many videos and I need them urgently! please help! I have tried to contact them via email and facebook with no response. otherwise it is a great app, it's a shame the customer support is awful.
I paid for Premium membership to download videos that I made but actually when I try to export it always show "Error occurred". Please fix this, I paid to get video export feature but if it doesn't work, What's the use of it.
Do not use this app. I used it to create over 70 videos for my classroom. Received an email this summer the app was being redone and all our content was going away. I tried to go in and download all my videos and was told I would be contacted when it was ready. Guess what, no message. Hours of my life wasted because of this app.
I have raised a ticket.. ticket number is 1544. its been 3-4 days and you are not responding. Subscribed premium monthly subscription in which you need only 117.49 rupees But you charged extra 50 rupees also. i just want to know why you charged extra 50 rupees. i paid it though google pay.. and google pay saves my debit card number. is my data is safe or not ? Second thing it is showing "Auto Renew on 17 jan 2019" but i dont want to renew it. so please tell me how to avoide auto renewble.
I gave money for premium account, lost some as I realise today but in any case you deserve 5 stars in my opinion, because I really did great job with your apk. It is sad now hearing you shut down it. I don't think it is financial but maybe copyrights or patent... Now we can't find apk here in playstore such yours. Please come back again with new version.
Unable to download or upload to youtube even with premium membership . It showing error. All my efforts in creating the content has gone into vein due to this. No support from lensoo
Hello Sir I am rating you Zero Star because my problem is still not solved by you. I informed you that your Lensoo Cloud Server is not functioning well. I am still trying to download my video. but it is still showing processing. I am confused why have you not solved the problem yet
All my videos are gone. I have no clue what happened and theres no response from them. i feel like they went out of business. I had tons of videos for my students and now they're totally gone.
I have purchased the app for one year, but there occuring problems in uploading and downloading, video is not been uploading to YouTube and not downloading, please solve this issue
it is taking double data.... first in uploading and converting..... and second in downloading.... is it necessary to publish before downloading ?? i don't want to waste my double data..
Hi, developer I am a premium user. but i am unable to download the video due to server error. pls look in to it.
This is good app all features are but i don't understand one thing that how to transfer our video to gallery plss tell i want to upload videos on youtube
The app was fine until it stopped letting me upload videos.. and now it doesnt allow me to even log in
couldn't publish any videos. problem in login too. it doesn't directly help me login through gmail as well. last 5 days I had been trying.
I am happy with the app but, whenI want to upgrade it say not failing to connect to the internet.
I love this game 5 star rating and I can make some funny animations!!!!!! Thank you Soo much Lensoo
Is there mode to activate, "S Pen only" in Lensoo so that a resting palm on the scren doesn't create smudge on the drawing scren?
I want to save my created video... Plz update the app... Or give some idea how can i save created video ...
Very easy for creation
The reason why I like this app is that it has all the tools you can pick.
Hello why it is telling unable to authenticate user
I love it. Please dont close the app.
it is quite good and interesting
I can't login to my account. how can I save it as video.
awful in all ways
I've used this app for two years with no real issues until tonight. I've have started the same presentation 5 times only for the lensoo app to stop unexpectedly and force the app to close. Therefore, losing my work all 3 times. I'm very disappointed. I've looked to see if there is an update, but my app is current. Any suggestions would be appreciated.
I'm having a real issue right now. I need to make a video for a student and for some reason I have lost my ability to use a pointer. it's got me back to the basic version instead of the premium version which I have paid for. when I try to go premium, it gives me an error message saying I already have the premium version. I tried uninstalling and reinstalling... Nothing Update: I ended up having to cancel my subscription (which still had some time on it) and then buying a new subscription. I'm not upset about the $4.99 (The app is well worth the money and so compatible with my Note 8 phone), it is the time spent trying to resolve the issue. Thankfully it got resolved and I'm back in the game! Thanks Lensoo Create for being such a productive tool!
I received an email told that Lensoo Create App is going to shut down. Can you verify it? i quoted here: "It's time to say goodbye. We wanted to inform you that we are shutting down the Lensoo Create app and the servers by the end of July 2019. The existing architecture of the app requires conversions on the server and it has become an unreliable process. The intent is to develop a new version of the app that would allow you to publish directly to YouTube. We thank you sincerely for your support. Thanks, The Lensoo Team"