My Red Lobster Rewards CO℠

I've had no problems with the app any time I've accessed it. It's pretty user friendly, I'm not very tech savvy so I appreciate that. I've had the app for a while, and used it multiple times. I would think more than enough to know if it caused any issues for me. I had it on my old Galaxy Note 5 for most of the time, as I just recently upgraded to the 22 Ultra. I can say I've had no problems out of the app with either phone. The transfer was seamless.

Doesn't Work I asked the waitress how to use the app rewards, she told me to put in my phone # in the iPad pay thing and I did. The meal would've gave me a reward at the end of it (you need 125 points to get your first reward) and I never received the points. You get 75 points just for signing up and only get 1 point per dollar. I contacted the support and never received any inquiry back. That was over a week ago and it still says I only have 75 points. Complete rip off.

Very rewarding, "literally ". You enjoy delicious food, use a reward, and get another one or two rewards back for that great visit and again, delicious food and awesome rewards. App is super easy and convenient. I love it!

This is my favorite restaurant and we have received free desserts and appetizers just for eating there and using the app. I think it's awesome that we get something back. It truly shows they care about their customers.

The app was promising in the beginning, with it's many offers and rewards. Unfortunately, after time it's like any other reward system, they are quick to give you an extravagant reward with strings attached. So you're hooked, lined, sinkered and the reward, is expired and non-existent!

Ordering online via my phone is impossible. Every time I get to the point of check out where all I need to do is enter my credit card information, the mobile site does not load up. On the desktop I can order perfectly fine. Because of this, I am reliant on the Door Dash app for delivery when on the go which does not allow me to get points towards my purchases in my RL rewards account.

Food was excellent. Service was great but our server must have been fairly new because after we ordered, the server came back & informed us (3 different times) that some of the items & sides that we ordered were not considered to be part of our meal deal. These were items that were suggested by the server at time of placing our order. No problems though, server was very much attentive.

Service was a little slow a little longer than anticipated to get dinner. Otherwise everything was perfect thank you.

Was great to have a,waitress that actually cared about you ! Taylor is just that type of waitress. The food was excellent.

Always a special treat for myself! Except when they have no biscuits for almost the whole meal available.

The seafood is good plenty to choose from Lobster special is our FAVORITE!! The App seems easy to use for our discounts and freebies.

So far, so good. I wish they would give me another 20% off coupon though. The other one expired before I had a chance to use it.

♥️ LOBSTERFEST! ❤YEAH Great food, Great service! Server Dollie takes her time with us and is very experienced We had a Wonderful time!

Very good and easy to navigate. App makes ordering easier.

Sign up and get your rewards. Easy to navigate and use. They send notifications to keep you updated and when your order is ready. Nice app

The app is easy & reliable. We use it all the time to join the wait list & everytime we arrive our table is ready. Haven't ordered thru the app yet but I'm sure it will be just a reliable.

Easy to use, check rewards status and review offers. Thumbs up!

Works fine. I am out of room on my phone, so I'm having to uninstall and reinstall apps as I need them. I can't have an app for everything. Every business thinks I can just download an app for their perks account. I don't have that kind of room on my phone. This one reinstalls easily and quickly on the rare occasions we go to Red Lobster. I love the perks when I rack up points.

Not a very user friendly app. I tried to sign up for the rewards account. It wouldn't let me. When I click on a meal option to see what it includes, there's no easy way to get back to the menu to continue browsing. My phone back button closes the app completely. There is no back button on those menu item selection pages. The Red Lobster button essentially takes you back to the beginning, but not back to the menu where you left off. I'm ready to not even place an order. Frustrating.

Won't let me log in - customer support's pointless. The app & website both will not let me into my account. I have followed guidelines to set new passwords multiple times. Still won't work. Updated app & everything. Doesn't matter because the website is screwed up too. It lets me accrue points when in red lobster, but I can't use them for anything because of this password issue. Something is very wrong with their password system. It shouldn't be accepting the new passwords if something's wrong.

The day after I installed the app I couldn't send text messages to anyone. I had to contact Verizon wireless and they couldn't fix the problem. After turning my phone on and off three times which usually fixes most issues, they told me to delete any recently installed apps. This app was the only one I installed in the past month. I deleted this one and restarted my phone and then my text message problem was gone.

App is terrible. Comes up with bad gateway when I try to place a online order. When I manage to get past that, I highlight a category, but can not view the options. I managed to get past that, and let say I want to go back and view something else. There is not back or do not add to order, when I push the back button, I'm brought back to the home screen and have to start all over. Guess I'm gonna have to order from somewhere else. Update 9/2 app is useless, forces u 2 order from website.

I have tried getting into my app since beginning of Dec 2019. I have had the Red Lobster app prior to that and was always able to get into it and scan my receipts. Now it does not allow me to do so. As you suggested, I uninstalled the app and then installed it again, changed my password and was still not able to get into it. It really disturbs me because I have a birthday in Dec and was not able to use my rewards. My email shows I have rewards but I'm not able to use them. Plus I have gone to Red Lobster many times since Dec and have not been able to scan my receipts. I even asked at the restaurant but they could not help me. I have also sent emails indicating my problem but no one has answered my emails. What good is having it if I can't get into it since you made changes late last year. Why did you do this? Please help me to get my rewards. I do like Red Lobster a lot.

Red Lobster is my most favorite restaurant because I absolutely love lobster. Their menu is varied, unlike so many post-covid eateries.

Old app was fine. New one does not work. Only way to get in is to create new account which dumps all your previous points. If you wanted to dump the points, you could have just closed the account. I guess I'll go elsewhere now. So the update I get an email address to contact them and it's not a valid email. I use apps from a dozen other eating places and have never had a problem. Not a good reflection on the business

HORRID. Was told not to even use the app. Waited in line for 15 minutes just to passed and told its going to be another 30 minutes and was told the app doesnt work for parties over 2 and we werent counted. This was by a MANAGER.