Category : Shopping
Everything about the app version of TOM is great. My only complaint which is a pretty big one, is the image quality. I own a Note 9 and for some reason whenever I look at a items pictures they're always in really bad quality. (480p-ish) It gets to a point where it makes me not want to use the app because I can just go on the website and look at the figures with HD images on there. So if these guys can fix this then my rating will go from a 4 to 5 :)
The app is good for simple shopping, but there are some problems. Product photos do not load properly. If you actually click on an item and try to look at photos, it only shows the top half of the photos. Also, the app crashes a lot. Especially when I try to edit my wishlist.
TLDR: love the app, hate the crashing. I love the fact my hobby has an app unlike most companies I purchase from, however, the app crashes WAY too often. I would say the TOM app crashes every 3-5 minutes of use, and if you're a few pages into browsing this is kind of a big deal. If the crashing gets fixed, I can say for certain this is a 5/5 app
Continuis lag and returns to the previous screen when I try to move on. Items seem interesting to buy but I can't if the app doesn't even allow me to sign up. Please fix this.
This has been crashing on android 11 and in general! I have tried seeing the high to low prices in a category it crashes. When I try to be on there longer than 2 minutes it crashes. When are y'all going to fix this!!
The app is great for getting figures but they need to fix the constant crashing. Search for anything, it crashes. check the new releases, it crashes. Click anything it,SURPRISE! it crashes.
App keeps crashing. When searching through a category, it reverts to previous ones. Can't even bother to look at stuff anymore.
T.O.M. is an awesome place to find all the Japanese goodies to geek out on. Its my favorite place to buy nendoroids. The shipping is a bit long but thats to be expected when shipping from another country. The PREMIUM membership is worth it. The points i got for my membership payment covered all the cost of shipping for an order i made, and the freebies are fun. The search and general interface of the app could use some tweaking but its no more than an annoyance, no major use issues.
Need to fix the problem that when I tap a product to view from the search, it seems to lose quality compared to when I see the product before tapping on it. That's about my only complaint, overall really nice app and just love the otaku stuff!
Great merchandise! But wayyy too exspensive, I get that they need to ship things but COME ON! I would never pay almost $30 and up for a pin set! And figures, i would pay $25 on a figurr but anymore than that is waaayyyyy too expensive. some of the expensive ones are NOT even worth it and they are NOT really aesthetic. I would use it if it wasn't so expensive.
Pretty good so far. I love the TOM point system. Yes, you spend a bit more in this app but for granted you be getting credit and can get yourself a free product. I usually buy figures from this website. I always enjoyed paying the whole price.
please fix the wishlist every time I try to delete a figure from my wishlist it freaks out and closes the app, saying it couldn't respond... I would like to delete some figures I don't need anymore without having to constantly try to find where I was on my list again and again....
It's the most unstable app EVER. It closes when I wanna see last reviews, last wish lists... basically it closes everytime I go somewhere sans Wishlist and the product pages. But it's good to save things so!
I love tokyo otaku mode Otaku mode is my favorite place to find figures and other anime merch. The layout is very user friendly and it's honestly awesome! one negative though, on the website you can have multiple wishlists and title them different things and such, buuut on the app idk if you can access the other wls. Please fix :))
It's now February 1st, 2022 and the app is still crashing. Thought it might stop after my phone updated to Android 12, but nope, still crashes. They need to fix their app.
The store and app are both great. I've ordered many times, and each time the process is super fast and without hiccups. Can't recommend them enough. Great customer service as well!
All in all its not a bad app but for those who buy off it please check prices. The prices on here are not the best ones you can get, a prime example are the nekopara figures listed for about 220$ each when you can go to amiami and get the exact same ones for half the price. Again this app isnt bad but check prices before you buy.
I liked the app except now it constantly crashes making it pretty unusable. I also see from other people that I'm not the only one with this problem.
Been using the app for years and it's just an incredible that allows you to build your figure collection and it has a point system that saves you money.
Crashes often,not as much stuff as amiami, but it's pretty easy to use at least.
It's broken, can't even open. That aside, the app needs major improvements in general, I don't see a point in using it over the browser when the browser is more reliable and has more features
Amazing app! While not all of the series I love are available, those that are available have great choices for merchandise, such as figures.
The app was wonderful and easy to use, just like their website. But recently it keeps crashing and taking me to a different page then refresh it after i hit the back button also it won't show the "wallet friendly figures" page on the app even the 10th anniversary's giveaway page is showing correctly. This issue has been going on for so long that i have to keep using the website for most of the stuff. It will keep crashing and sent me to the different or the previous page if i change the fliter.