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Patanjali

Download Patanjali application to buy Patanjali products direct through your mobile. This is the official mobile application of Patanjali Ayurved Limited. All the Patanjali Products are available here.

Category : Business

Reviews (21)

Ros. K. Sep 18, 2018     

I received the product after 8 days since ordering. I had doubts regarding the delivery. But received the product in perfect condition. The only issue they should address is return or replacement options of products in case someone receives wrong product. There is no such option in the app. And people looking for fast delivery of products better buy it from stores. Online you might have to wait more than a week to get it delivered.

Har. J. Sep 4, 2020     

It's good that it has a lot of Patanjali products listed and available as well but the delivery time is way too much. It takes almost a week for delivery. It would be better if the UI of the app becomes more intuitive. Patanjali has the potential to start that revolution towards Ayurvedic products so that people will understand its necessity.

S. S. Feb 26, 2020     

One of the worst app. They should know how to build an online shopping app compared with others. So many flaws. It will say desired item qty not available in stock at final stage after you complete whole list but it will not show which particular item is not available. So one has to keep on guessing, removing and adding. Also you can write any product review in their app. They send wrong items but you will never get a response even after repeated emails. Search option is another big mess

Mah. T. P. Sep 4, 2020     

Service levels are going down. One order was not despatched even after 10 days, was cancelled and there is no sign of refund. Another order is awaiting dispatch even after 5 days. Also, it is better to keep a product listed and marked as "out of stock" instead of not listing it at all. It is confusing when a product does not show up in search results. Also a "low stock" flag helps. Namaste and pranams.

Aak. S. Apr 14, 2022     

This is really not acceptable. For my recent order, I did not receive all the products, though I was charged for the same. I had sent a contact request, but no one reverted back. It has been over 19 months, since my complaint, and as expected, no one to rectify the mistake. My biggest mistake of having faith in this scam.

Gau. B. Jul 13, 2020     

No clue where the order is. Placed the order on 6th July on the app from the nearby store. Haven't received it yet. Customer care is totally clueless. They have a standard parroted response that there is some technical issue. Really want to believe in Patanjali but this experience is horrible. Better make your products available in Amazon or flipkart. Update : Received the order today. A few items are missing. Called up customer care. Again the response was that there is a technical issue.

Sus. M. Jul 12, 2020     

App is badly designed and several places information is incorrect. It's so difficult to find a product and order the same. Several times product your ordered is out of stock but app instead of informing returns error in processing order. Someone really need to look at sales process and app reliability. Products delivered too are badly packed and sometimes transit damaged.

Har. V. Aug 1, 2020     

I like patanjali products but the app and the whole experience has been very irritating. The orders are delivered after almost 1 month and once my order was tampered I returned it hand to hand still haven't received any refund. Called the customer service a ton of times they were all saying the same thing that they need a photo I just took one photo that I send them still I haven't received any update.I just keep calling them again and again. Very irritated. Amazon customer service is so good.

Har. M. May 22, 2020     

After placing your order - 1. You can't see shipping address in case of confusion by having multiple address in your account 2. Shipping of ordered items is way too slow. I got my first order delivered after 30 days of placing order. Considering beginning of lockdown this was understandable. But when lockdown is almost lifted & it's been already 16 days since I've placed 2nd order and they haven't shipped the items, so its clear - their supply chain is too poor. Switch to other brand

Abh. K. Mar 21, 2020     

Disappointing. Not sure if app is developed by professionals or novice volunteers. Basic testing is not done. Catagories don't work. Everything is shown in on big list. So you have to scroll through a list that contains from medicins to grocery items to floor cleaners and soaps, everthing in one list (that too in no specific order, not even alphabatically) So difficult to find anything. Search also doesn't give correct items.

amy. p. Jun 28, 2020     

Very weird app. By the time you load the cart & start the payment process, most items disappear. Also, apparently low priority is given to online sales. Most items are either not available or disappear by the time you prepare the entire list.Was expecting atleast items would be available here. Other problems are restriction of maximum purchase amount and no provision to pay through Samridh Card. All in all have been having a very difficult experience and have not been able to use it till now.

jay. k. Sep 12, 2020     

Very bad Experience with this app....I had placed the order on 2nd sept 2020 & done online payment. However even after more than 10 days I haven't received the order and on the top of that they are not giving me any update as to what happened with the order. Customer care doesn't pick up , no reply to email , when I try to cancel order from app it says already dispatched. If already dispatched then why I am not getting the delivery.

Sri. P. S. A. Nov 18, 2019     

Wide range of products are available on the platform. One thing that blew my mind is the detailed packing of the products, way better than amazon-flipkart. Keep up the good work guys. App needs several improvement though like 1. On homepage, instead of pics of product, give pics with embedded link to the product. 2. Auto update of the product availabilty etc.

Pra. K. May 21, 2020     

Very strange app. Searching same product results different items most of the time. Add an item to the basket and try to edit quantity, lists only 0 as an option. Min ₹1k for free delivery-OK and max limit for COD is ₹1200 and then while confirming the order you get a message COD is not available. Then select an address everytime when there is only one added. Then you can select only 1 quantity. Ufff..Isn't this too bureaucratic. Probably will never use this App again. Excellent products though.

Rit. R. Jul 30, 2020     

Worst online experience ever. Ordered product on 17 July. It was showing delivery in 4-5 days. Still not received after 2 weeks. No update from app regarding shipment delivery. No update on msg and email as well. And when you try to cancel order it shows can't cancel as product already shipped. Simply worst app and worst service as well. Not recommended at all for any purchase.

Pal. M. Apr 9, 2022     

There no indication of showing that I have paid for order.. I have paid 760 with shipping charges still it's showing cash on delivery.. How would I get confirmation that my debited amount is paid for order or not? Why it's still showing cash on delivery. I can't rate 1start to this app it's useless.. It should have rating in negative

Ans. P. Jun 1, 2020     

You should have done a lot of homework when designing the app.. It gets the work done but even start ups have better visual and navigation. It's is dissapointing to see such customer facing applications...when things can be so much better... The IT technology team at Patanjali has not given an thought.. and maybe just outsourced to a vendor..

Jat. K. Oct 13, 2020     

Entirely Untrustworthy supplier. I ordered twice, pre-paid. First time a few items not delivered but invoiced and payment taken, second time they unilaterally cancelled my order which was prepaid and there is no refund of any of the above two orders. Feedback section is useless, no one responds. There is no direct contact to talk. Feel very much cheated in both the experiences. Zero Stats.

Sat. N. Sep 23, 2020     

Customer service is very poor. Looks like there's capacity issue during Corona crisis. Avoid this app for time being. If you cancel your order, you don't know whether you will get your refund or not. Customer toll free number or their group mail is unresponsive. This is a genuine organization. So awarding two star. Toll free number is still unreachable..

BHR. D. Jul 6, 2020     

I downloaded the Patanjali app from him! Some goods that were ordered. And I had paid all of them before delivery but when I got delivery of all the materials, then two or three items were missing. When I added that option of Patanjali's Contact Us! It could not find me a contact number there. Just got a form to fill. In which I gave the details of my details and after that I described them to my problem! But so far I have not received any call or any message.

Ekt. Nov 13, 2018     

Not a gud app. They don't display all the products. It's been a week of order, it has not reached yet. On the app it is showing 'complete' but haven't recieved yet. Too slow delivery service, extra amount to b paid for delivery as well as for cash on delivery.