PayAnywhere Credit Card Reader

They need to fix this app. Anyone who is having trouble with the long syncing times, the simple solution is to go into the app info and use force stop. Don't clear the data or the cache just use the force stop and then reload the app and it will load like it should. I've done this multiple times when it gets stuck loading or is just slow, and it seems to be the only solution that works.

Since my last review in 2019, they have fixed the bugs I mentioned. The app works well again. Very few issues, and when they pop up, the bug fixes take care of them. None of the recent ones were major. The "auto add tax" bug that occasionally loaded should be aleviated with this current fix. But even that, was only a minor inconvenience. I do recommend this app often. Super easy to use.

Never again. I went over the $500 per transaction limit one time and they put a hold on over $1500 of MY money. Then they asked for 3 months of my business bank statements and proof that I am actually a business. HELL NO! My bank statements are none of their business and I am pretty sure that they verified that I am a business when I set the account up. DO NOT USE!!

Ive been using this app for 8 years. I am DONE! This last year it has given me nothing but problems. Its almost impossible to get it to load, it automatically double charges my clients and it's just doesn't work like it used to. Square it is!

I have been very happy with the app. I love having to pay only the transaction fee and not having a monthly fee on top of that. I need a new card reader for the contactless payment option. I look forward to that. My only complaint is that when the app updates, I have to reset all the settings, because, as a service that doesn't need to collect taxes, it automatically adds the tax setting on each update. Also, the tip feature should not need the signature feature turned on.

I have all the card readers (or most, anyway), and the one from PayAnywhere works the best, by far. It is most reliable. In fact, I "discovered" it when I paid for a fishing trip out in the middle of nowhere on the Sonoma Coast. I couldn't believe that the app/card reader were working there, so I installed it immediately upon getting home. The rates are also great. Better than the others I use when the card is present. Not quite the best when the payer is remote. But that is my only quibble.

I 've been using the app daily for a year and half. I have had minimal problems with it. as other people have stated that when updates come out you have to do them then, but these updates are mostly security updates so it is keeping your money safe. everybody likes that. The amount of time to download the update has always been a min or two at most, but your connection speed may vary. Most of the time it will remember previous customers emails. I get several customers that comment on the fact that it is bluetooth and ask where to get one. I recommend getting a unit !

I really like Payanywhere! The price is the best we found when looking for credit processing services back in 2016. Since then there have been growing pains, but the customer service is good and any issue has been resolved for me in the end. There are usually some hiccups when an update occurs, but that is true with every other system I've ever worked with. Now, the processing is fast, the app remembers customers information after it's been put in, and the inventory is completely customizable. I should mention I do less than $25000 a year in sales. It may be different for businesses with much higher sales.

About 6 years with them and as soon as I can find the best option, I'm gone. If 2.5 stars were a available, I'd select that. On the inside (owner portal), too long to add inventory, logs out, errors. On retail side, screws up split payments, contactless too many steps, no barcode scanner option, loses pictures randomly of items. I could go on way long, and have to them. They always want me to reset password, like that would fix their program! Updates not soon enough. Stay away from this POS

Horrible. DO NOT USE. Advertising & rep said no monthly charges, yet they have been charging me monthly, even though I have not used this. Then they tell me I can't close the account out until I pay 1st. What a ripoff!!!!!

I'm having problems signing in. The permissions notice pops up first and I can't get past it. Then goes to app info. I lost business today because of this problem

There is no reason I can think of that a Bluetooth card reader would need access to my microphone and internal storage on my phone. And when you try to log out, it just takes you back to the log in screen. And the send receipt does not work. Android 8.0 5-15-19 Today there was an update, now when I in my headphones, I get this annoying high pitched sound. This is unacceptable. A Bluetooth card reader doesn't need access to my microphone or internal storage on my phone.

Lately, since the last update, I constantly have a notification pop up ony notification screen time print report is in progress, even though I haven't used the app. The notification pops up over and over every few seconds. I have uninstalled and reinstalled several times but the fix only last a day or not at all. Payanywhere please look into this so I can reinstall my app and not have to reinstall it just to use it then uninstall it again.

I probably use this differently than the average retailer becuase I never swipe a physical card, but I thoroughly enjoy this app and the ability to process payments on demand for my monthly recurring customers. I find it easy to use, can include invoice numbers and I rarely have any issues processing any payments. Thanks!

Charge way to much in fees, charge way to much annually, customer service...horrible, to say the very least. And if you don't like these problems..wait until you try to cancel!

At this time I can't even open the app and I need it for my business!! Keeps telling me to update now and when I click on it or takes me to the Google page with no option to update. Am I supposed to Uninstall and reinstall in order to update??

HORRIBLE!!! Don't use this merchant... They will take your money literally. I had a client pay, and they said they need verification. My client and my company provided everything they asked and they still didn't release the money or refund it. Steer clear if this and use another pos like square or stripe... this company is a scam.

Simple use. Would like to be able to edit inventory and price change on the app but not critical.

Version 6.3.4 completely disabled the category sorting option making it almost worthless when you have thousands of items in inventory for sale.

The categories don't work since the app updated. Makes it very difficult to use. Please fix fast!

I've been using Payanywhere for all my businesses for over 8 years now. Love it!! Extremely easy to use, user friendly, and if and when I need to get a hold of someone, they are there and knowledgeable. Great app! So much cheaper in fees than square or other competitors of theirs.

This app would automatically charge tax for salon services even when I turn off and put 0% tax. It would automatically change back to 8.25%. The tipping setting glitch 8 out of 10 and customers could not leave tip. Called multiple times to resolve these issues but would still happen. Already updated properly and had customer support try their "programming" they do. STILL UNABLE TO FIX. Useless system and only cause customers to be angry.

Pretty good idea if you can use it every month but way better then square no matter what, easy to use.

when i sign in. we called and ask if we do not like it or any problem,is there cancellation fee. customer service told us no. but when you try to cancel it. theu charge you $750 fee. the system just freeze all the time. and double charge sometimes. we got customer complain it a lot. and customer service solution always restart system and clean the data. do not use this system.

Absolute garbage app and service. App is glitchy and makes me sign in after almost every other transaction. Will let a sale go through and just log me out of the app for me to sign back in and input the info once again. Withheld $2000 from my account acting as if they were the IRS. Not worth the time or effort. Spend the extra money and get a service that is actually worth a damn.

Works great for how we use it. My only complaint is with the saved customers. I have some that were entered slightly different and makes my list longer than it should. Would love a way to merge them, so I can "clean up" the list and make it shorter

I was using them frequently for my business and a of a sudden they asked for invoices and other docs. After i sent them the doxs requested they also called everyone i did business with to glowing reviews. They still closed my account. I waited 150 days for my held funds. Even though no chargebacks they STILL decided to keep my money, costing me 1000's in supplies and services. Support appears sweet but when u hang up thats when they get nasty. Worst experience with any merchant service ever.