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Pizza Hut

Ordering your favorite pizza just got even easier: we’ve updated the app with exciting new features and enhancements.Features:
• Added ability to reorder with only 5 clicks
• The full Pizza Hut menu offers all your favorite deals, specialty pizzas, pastas, WingStreet wings, drinks, sides, desserts and limited time offers
• Guest checkout allows you to order without creating an account
• Fast access to new menu items and local deals
• Place future orders up to 7 days in advance
• Find Pizza Hut locations near you
• Ordering functionality for U.S. residents only
• Pay with cash, credit card or gift card

Category : Lifestyle

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Reviews (26)

Ana. T. May 13, 2022     

Great service when in person. Except the app is not so great, it's slow and sometimes what you click on doesn't get selected. It's also hard to edit your selection. You might as well make a new pizza selection as you want it then delete the wrong one. That sometimes creates mistakes if you are not paying good attention to which one you are deleting. Sometimes I'd just rather call. Although not a good idea on holiday weekends or with certain events. Lack of stars is due to the app. Pizza is good.

a. b. May 11, 2022     

Works fairly well. "Favorite" function in the app doesn't work though. I've tried it several times over the years. Still in 2022 it doesn't work (been trying for 5 yrs). Work around is to go to previous orders and just reorder. Also, still after years you have to go to the PH site on the computer to update saved credit cards, can't do it in the app.

Kar. S. May 15, 2022     

UPDATE Increased my rating to 3 stars from 1 star. Until recently, the app hadn't been crashing as much. Wish they'd fix the crashing issue. Love the ease of ordering through the app. App constantly crashes while using, every. Single. Time. Very frustrating. Sometimes it saves my order, but 8/10 times I have to restart my order which is a pain. Especially when it crashes multiple times in a row. Please fix.

Sha. M. May 21, 2022     

The app works MOST of the time. When it's working properly, it's fairly smooth. Sometimes the app crashes and restarts on the loading menu. Sometimes it says they "can't retrieve menu. Try again later". But usually works well. Makes it very easy for ordering and I love the Hut Rewards points.

Mic. D. May 14, 2022     

The app is more convenient than talking to a person because your order is more likely to be accurate but the app never works properly. Always crashes multiple times before I can complete an order or has "an error" and deletes everything you entered. Steps have to be repeated several times to actually be able to place the order.

Ada. O. U. May 21, 2022     

Very easy to use, descriptions are easy to figure out for food items, and the ordering process is fast and easy as well. The only cons I have are local drink options aren't listed (Sunkist for Southern areas for example), and having to type in the zip code and CVV every time you order can be a nuisance if you're out and about and need to order in a hurry, but this is a minor issue.

Jen. H. May 21, 2022     

The main reason I order through the app is the points you can earn. Unfortunately, the last 2 times I have attempted to redeem points, the app says "something went wrong." It has no problem adding an item from the menu, but won't allow me to order something for points. It's supremely frustrating having over 300 points and no way to use them.

Jas. W. May 12, 2022     

I've used this app for over a year. Until the most recent update this app was great. It had a very responsive UI. The update, I can only assume, has rendered the app extremely laggy, and responsiveness has degraded. Prior, I could order in 1-2 minutes. It now takes 5-10. Pizza Hut! That's too long.

Rac. N. May 23, 2022     

The app occasionally has some glitches when it comes to selecting certain items or redeeming items with the reward points. Typically clearing the app, so that it restarts from the beginning, seems to fix the issues. Overall does exactly what it needs to do and LOVE that they have the comment option for spec requests! Great job!!

Bre. W. May 11, 2022     

The app used to work well in the past, but after the last update I have been unable to use it. I tried uninstalling it and reinstalling it and I keep getting error messages. 2 weeks later and the app made me update yet again and still getting error messages. I want my account points, but I might give up. What a hassle! 5/10/22. App still doesn't work after reinstalling. Yet again. So sad.

Che. F. May 25, 2022     

I can easily order from this app. Delivery is usually quite prompt except, as expected, during high volume times. I have one MAJOR PROBLEM with this app that has gone on for months! That's why 3 🌟. I cannot get my free item with my Pizza Hut Reward Points. Every time it will say "OOPS something went wrong on our end. Please try again." No matter how many times I try or what I do, it will not work. Again today, it would not work. I'm really wanting my FREE Buffalo Chicken Wings. 😭

Mic. C. May 17, 2022     

App Crashes all the time. Reset password never works. I like it... when it works. Lowering to 1 star because I cant even order from the app anymore because it has so many problems. Now it is stuck in perpetual login screen crashing. Uninstall and reinstall doesn't fix it. VERY disappointed with this app. It keeps getting worse, not better.

G. H. May 25, 2022     

I enjoy using the app instead of calling and never used to have issues. Unfortunately, the past few times I've used the app, it randomly crashes which is quite frustrating. Update: just decreased my rating. The app crashes every 2 minutes. Can't even complete an order.

Cas. G. May 16, 2022     

Please patch the following issues • Sometimes when you're about to check out the app crashes and then you have to start from scratch for your order. • Sometimes when you use the rewards points for items it sends you to a different item instead of the one that you selected. From my experiences using this app sometimes it does, work sometimes it doesn't. I'm leaving 3⭐ because of that

Pau. W. May 22, 2022     

Super convenient! And more accurate than a phone order. - as of May 2022 I will add this, currently no matter what card I use, the app says my card is invalid. It used to work. I have tried multiple cards. I have updated the app. Nothing works. That is OK since I do pickup and pay in person, but clearly I will not be using this for delivery. I hope they fix it.

Cha. R. May 25, 2022     

Pizza is a little expensive compared to Dominoes, but pizza is better quality. However! Breadsticks are pretty much just bread and that saddens me. When i first got the app, it would not let me change my address at ALL, but that gas since been fixed. Overall i like the easiness and simplicity of the app. The app is buggy and does not work great though.

Alb. C. May 21, 2022     

Rewards do not work. App keeps giving error. Doesn't matter if you restart the app or reinstall it. User interface is clunky, not very responsive and doesn't have a good user experience. Makes ordering a hassle and an annoyance. Convinces one to order from Dominos or another competitor. Hire a new software developer!!!!

Rus. T. May 21, 2022     

The app is terrible. Would not allow me to use my rewards. Is that by design, perhaps? Also, when I finish creating my order, the app closes and I have to go back in and make sure it took my order. Paying cash for this pizza even though I have enough reward points for two pizzas... This has been going on for too long. Time to get this right Pizza Hut IT Department!!!

Ter. W. May 11, 2022     

This app used to work great, but now I haven't been able to get into it for a months. I've tried uninstalling and reinstalling but that has not work, I just get an error message. "INVALID TOKEN". I have a pretty new phone running android never use to have trouble with this now it hasn't worked in weeks!! UPDATE: Completely given up using this. I guess domino's and papa John's it is.

Fae. May 15, 2022     

I don't know what it is about pizza places and their apps and websites, but I was a proud user of Internet Explorer for the better part of my life online, and it ran smoother, faster, and more responsive than any of the online ordering services Pizza Hut has ever provided in recent years. It works, yes, and I appreciate being able to use it. It could definitely use some tlc though.

Ric. H. May 17, 2022     

The app stinks compared to so many competitor's. Difficult to switch from carryout to delivery to carryout. Difficult to navigate into the user's POINTS screen and then into accessing those points. Takes a little longer than competitor's apps to load. It gets A star because it does work... IF the user is patient and willing to suffer frustration.

Gwe. F. May 20, 2022     

The food is always hot and very tasty. The delivery person is always on time and very courteous. And I love the rewards..tasty! Revised review: The above is true but several times recently, I paid for extra items and didn't get them. Plus one time I received the wrong pizza entirely. . The manager made it good on my next pizza, , but that really doesn't make up for the wrong pizza and missing products on my pizzas,, especially when I'm having company and they have to eat what they don't want.

Tim. F. May 11, 2022     

App WAS user friendly and intuitive. I can no longer login to use my account/Reward points. A few months ago I started getting a login error: JSON parse error < unrecognized character I've found numerous complaints on the web for the same issue. Re-installing app does no good. I've tried contacting Pizza Hut through their web site. No reply. This needs to be fixed.

Der. S. May 10, 2022     

The app is glitchy. Spent 20 minutes trying to order a pizza. It shouldn't take that long. Could you imagine how frustrating it would be to walk up to the counter and it taking 20 mins to order 1 pizza? Will see if I get to eat any before work but I doubt it given the time it took to order. I thought they were part of the same company as tacobell but are so far apart on the app.

Lit. A. p. May 11, 2022     

The user interface isn't that good, keeps freezing me and kicks me out of the app sometimes. Sometimes I have to manually put in my email because it says Error '<' can't be used besides me not even using < But it gets the job done, im glad I can pay cash and not credit or debit. Really helps since I don't have credit right now. But other then that good job pizza hut :)

Sco. H. May 14, 2022     

I changed my review after giving the app several chances to redeem itself. The app crashes on me every time I try to use it. Honestly, you've lost my business multiple times because I got frustrated and gave up. I'll give you one more shot and if it does what it has the next time I try to order, the app is being permanently uninstalled and your competitors will get my business from here on out. It's really sad when Little Cesar's gets my business over Pizza Hut simply because their app works.