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Place the power of Total Rewards in the palm of your hand. Play By Total Rewards is your portal to Caesars Entertainment gaming and resort destinations worldwide. The best of Las Vegas, Atlantic City, New Orleans and more is now at your fingertips. Explore our hotels, resorts, shows, restaurants and nightclubs and create unique experiences wherever you are, whenever you want.
Features include:
• Conveniently explore 40+ casinos, resorts and hotels.
• Make mobile reservations for rooms, shows and restaurants easily and securely.
• Enjoy a personalized experience with location-based customer service.
• Join Total Rewards and start earning rewards.
• View and book Hotel rooms safely & securing in the App

Exclusive features for Total Rewards members:
• View your Reward Credits and tier status at a glance.
• Access your offers anytime, including the ability to book hotel room offers
• Save itineraries for future stays and keep your plans handy.

Category : Entertainment

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Reviews (30)

197. May 24, 2022     

Was visiting the app regularly until it signed me out. Now it is repeatedly providing an error message when logging in saying incorrectemail or password. I have verified that my login credentials are correct as they work without issue on the Caesars Rewards Website. The login issue is exclusive to the Rewards Mobile App only. Very frustrating.

sue. f. May 12, 2022     

I like the new look, but I wish you would put back where we could go back in and cancel our room reservations if we need to instead of us now having to call and wait on the line for help...it was much easier when we could cancel thru the app.

Amy. B. May 1, 2022     

I absolutely love this place. I love the fact that I have gotten comp rooms and pretty much stay there free only paying for resort fees. the first time you stay it's a little frustrating trying to figure it out, but once you do, it's a blast.

Chr. B. Mar 17, 2022     

I was supposed to have $100 in free slot play with my stay offer, and in 2 different stays, 2 different properties, I did not receive it. I gambled and lost, which wouldn't have been so bad had I enjoyed some free play. I tried to go to the rewards center to get fixed, but the lines are ridiculous with not enough employees. The mail offers are not dependable. Room was nice. Plenty of food options. Isaiah the bellman was a joy. Probably will not return though.

Ros. P. Apr 2, 2022     

I normally love this app, but the last 2 weeks it has been kicking me out of the app! I push on the app button, it looks like it's loading then it just jumps back to the app so it kicks me out of it! I need you to fix that because I have a reservation in July at the Paris hotel in Las Vegas and I will want to see my reservations. Please and thank you.

ant. s. Mar 4, 2022     

I cannot get into the app. It keeps telling me incorrect user name or password. This has been going on for months. I've changed the password several times to no avail. I've complained about this before and was told the developer would contact me and correct the problem. Still waiting!

Amb. M. Feb 10, 2022     

Terrible app! Reservations are not available for any property on any date I choose in any state anywhere, just some ominous error saying no offers, choose different dates. Was then told by Cust Service rep to uninstall and reinstall the app (which I've done 3x) and now the Reservation button doesn't work at all Everytime I've tried to use. User experience is really inconsistent/poor.

TJ. D. May 3, 2022     

I downloaded this yesterday in hopes of booking a hotel for this weekend but it keeps saying my email address is invalid when I try creating an account. I've tried both my Gmail and Hotmail. Can this be fixed so I can book a hotel asap.

Amy. H. May 20, 2022     

Great place to have a lot of fun but I am a diamond elite member and they only really recognize 7 star when I think diamond should be in the same line as 7 star. I also feel for what you spend you should get better free play.

Dal. H. Jan 2, 2022     

I like this app for the fact you can enter sweepstakes and see up coming promotions! although I miss the vouchers they used to give me for 20$ free play, I used to check the app everyday when they gave me those. since they don't no more and they don't do as many sweepstakes entry promotions I hardly get on the app anymore.

Bec. R. Feb 12, 2022     

The update on this app is horrible. I can't see my rewards points or my tier credits. The words rewards credit is covering the numbers. If this is the way it stays then I'm deleting it what is the point if I can't see the numbers.

Lee. C. Jan 25, 2022     

the app makes it so easy to access rewards youve earned. I have taken advantage if the free trips and such that I get as a diamond elite. My wife likes to travel, and this makes it nice to visit places and sight see. We even used our trip to Vegas to get married. Caesars has helped us see what the United States has to offer.

Eri. N. Jan 25, 2022     

App is great...when it works. First day it worked fine. Second day the app kept closing before it could even load the main page. Finally started to work again.. Giving it a 4 because when it does work, it's easy to use and find everything I need.

Jim. L. Apr 30, 2022     

they were sending me free play for the horseshoe bossier then they quit. nobody seems to be able to find out why they guit. I get it for places I don't go.

Kei. S. Apr 11, 2022     

You play online and earn your points and then you have to go to there casino in person where you can only use half of that to play there and they take back the other half. Now there going to remove my games online as well. I won't be playing here anymore soon as that happens. Thanks Tropicana it's been a delight until now.

Cra. D. Mar 9, 2022     

Caesars rocks and I've been fortunate to have received thesny rewards to compensate for the money I've spent at their casinos. They purchased two casinos iny area a year or two ago and since they took over things have been far better. I really like these guys and their app will serve all of your needs.

Dja. L. Apr 10, 2022     

Last couple of times there stayed in the lady luck portion ordered room service and didn't receive the order until after it was time to check out .. they said the would comp the order instead they charged my card twice ...then called management to let him know what had happened, he offered a food voucher I never receive nor did the guest tha was with me .. then a 3rd occasion the power was out and elevators were out had to take stairs 7 floors up... TV ad internet didn't work ..

pol. g. Feb 10, 2022     

App works as promised. I use it all the time. Especially for offers and to talk to my host. Only recommendation would be that local reward credits appear here for transfer between local and national reward credits.

Tin. T. May 3, 2022     

user friendly platform that helps keep your rewards organized and maximized to the fullest capacity when planning your get away or spree.

Sco. R. May 1, 2022     

They DON'T allow you to check-in they the app like you can with MGM properties!! Also when calling in for support you get a person who doesn't speak English nor can understand what you are asking for!!

Bre. F. Dec 13, 2021     

People are nice and friendly. Love the live band they had on December 11 near the Misty Bar was great. All staff members are very friendly and helpful. The only negatives are I wish the shower water was hotter in Tower 4 The Cherokee 2. show free updated movies that you don't have to pay for, other than that the rooms are very nice and clean.

Jud. H. Feb 27, 2022     

App keeps stopping and I need to uninstall and reinstall. Ever since the new update. Super annoying! App is great when it works.

Bra. W. Jan 17, 2022     

most of the staff were great except for Zack the floor manager. His main goal is to seek out people who are having too much fun then tell the entire bar staff to cut their whole group off and to drink water for the rest of the night. Completely ruins the vibe of spending money and enjoying our stay at the hotel.

All. W. May 17, 2022     

I love this app! So easy to book rooms, access account info, and way more.

Ben. G. Feb 10, 2022     

Wonderful app! Provides my rewards, points, and teir level right away. I also have the MGM app and think it's the worst compared to what Caesar's has to offer. Thank you so much for offering an app that the people are wanting and looking for at this time!!!

J. E. Mar 1, 2022     

Great app for gaining knowledge. I learned about a lot of events, shows, dining, etc., that I probably would not have heard about otherwise. The Caesars Sportsbook app is great, too.

Jos. D. Feb 15, 2022     

They never look out for the little people that play their money too just the High Rollers. I think money is money and every one should get a chance to win big not just the high roller. The rooms are expensive unless your a high roller too but everyone should get a discount not just the high roller. I play there a lot I use to until I seen only the high roller got the go stuff and the little people gets nothing our money help run the casino too.

Ama. G. Dec 14, 2021     

I would not recommend Ceasars rewards to anyone. I have been a loyal customer of for several years and have spent a fair share of my money with them. I used to get good deals on rooms and comp slot play 2 to 4 times a month. After visiting Harrah Casino in Cherokee NC while on vacation last year, I have since received only offers through Cherokee.Southern In staff were not concerned with resolving the issue and were rude. They actually stated they didn't care if I took my money elsewhere! Shame

Kri. L. Feb 3, 2022     

I earned diamond plus after a few months on the app. The communication level and lack of doing the right thing is beyond horrible. I cant even book a regular priced room on the app because im "over comped". Im promised through my tier a guranteed room in vegas and best possible rate plus 15% off. I cant even get that every date under my account is sold out. Ive talked to agents, host, tech support no help except "rates are bases on play" dont offee me a free room every 5k points if its an issue.

mat. s. Jan 25, 2022     

It worked when I downloaded it. Now it crashes. This inconsistent performance is why I delete the app on a regular basis.