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POLO

THE POLO APP

Get insider access to limited editions and new collections, plus first looks at upcoming releases, exclusive content, and more with the new Polo App. Sign in with your existing RalphLauren.com account, or create a new account in seconds.

EXCLUSIVES & LIMITED EDITIONS
App-first access to our most sought-after pieces and releases

THE INSIDE STORY
The true insiderโ€™s perspective, from inspiration to final creation

JOIN THE CONVERSATION
Vote on upcoming releases, nominate iconic pieces to bring back, and share your story

FIRST LOOKS
Get sneak peeks at future collections, and be notified the minute new releases drop

THE BEST OF THE BEST
A curated edit of our latest essentials, from seasonal collections to our most iconic styles

Category : Shopping

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Reviews (30)

VEX. Oct 21, 2021     

This app is terrible, continuously crashes when I attempt to make purchases. Very slow to load if it ever does. Close app go back in and the same thing happens. The network is terrible. Smaller companies have managed to have apps that can support their customers. Why doesn't RL

Sil. V. Sep 27, 2021     

Apps needs a dose of intelligence. I have a ralph Lauren account, so I get regular emails on the product lines but when I click on the hyperlink it takes me to my browser, I find what I like but can find it in the app. Why add a hyperlink in a email that does not automatically open in the app. This is just poor design and time wasting for me.

Ken. W. Mar 16, 2021     

The app wont start up ive tried installing and reinstalling the past month whats going on? 3/16/21 update. Decided to reinstall the app. No changes whatsoever. App still loads really slow. Click on any link and takes forever to load. Crashes a lot.

joh. Oct 28, 2021     

The app acts as if it was made with minimal effort, loading times when clicking on any options are endless. 1/3 of products are not available. Overall, it needs many improvements!!

lui. b. May 30, 2021     

That entire app is not working. The moment you sign in the app crashes or just freezes. I uninstalled the app but will try in a couple of months to see if anyone cares to fix the app. Other then that you losing tons of customers.

Mr. F. Jul 24, 2020     

It crashes and is buggy, the UI is confusing and an inferior version to the website. The website is clean, cut, and straight to the point

Dav. O. Oct 5, 2020     

It'll be nice if the app is like other shopping apps, where you can filter and select and manage your account. It seems like the app is to exhibit rather than for shopping.

Ant. B. Jun 2, 2019     

Terrible, 80% of the time you can't see what's for sale or what's being sold cuz the app won't upload anything. It just crash 80% of the time. Great looking when it works. Love RL but this needs to be fixed (I'm on Samsung Note 9)

Ner. A. Feb 10, 2022     

Wish it was easier to navigate and just ease of use in general is lacking. It acts like you're searching their website on a phone via internet explorer 7.

Edm. A. Feb 7, 2020     

Not Working!!! This app was working fine in the beginning of the year & now it's garbage. I've had to reinstall numerous times and still the same message, "trouble connecting to the internet". Ralph Lauren Corp, get it together ..you guys want to lead with digital but can't fix a basic shopping app SMH

Dar. C. Nov 14, 2019     

This app is TERRIBLE. Good for looking at clothes but not for offering them. Plenty of times I haven't been able to order from the app and had to go to the website for my order. I would expect a company as large as RL to have a better app than this.

Dee. K. Sep 10, 2020     

Too fing buggy freezes whole phone half the time. Never can locate products with scanner and only select information about a few collections. Just awful. Its a shame

wya. b. Feb 24, 2019     

2 updates later and I still can't create a account. Says it has Error Logging in BEFORE IT EVEN LOADS THE LOGIN PAGE!!! Please fix, This App seems to be swarming with bugs!!! Higher Expectations were definitely anticipated and still nothing but disappointment.

Tif. S. Dec 6, 2021     

MAJORLY "buggy" - ALL RL apps lag, freeze & crash but Polo is by far the worst & is INEXCUSABLY unacceptable for Ralph Lauren & ALL sub-brands. For instance, I JUST received todays limited edition skateboard deck release notice, clicked it, shop now button says sold out but it & "Add to Bag" are clickable but error when clicked.RL makes BANK & has $$$$ to hire ELITE IT programmers & doesn't. App is updated, I cleaned app cache, forced stop, un & reinstalled & restarted device all to no avail.

Cal. S. Dec 5, 2021     

This app does not work. I am unable to add a shipping address and I've been trying for days. I repeatedly get an error message.

Jav. 4. May 26, 2022     

For some reason. The app doesn't send out notifications at the time where they have products dropping on their app

Sev. A. Mar 29, 2020     

Can't even sign up for this app because it gives me error message ; " mobile phone number: Up to 20 characters or something to that nature. But its repeated twice. That makes me question the validity of this app.

Pet. C. Aug 28, 2020     

Have a Polo account, can't sign into it from the app as there is no "sign in with Google option" (you can create an account or sign in this way on the website). Terrible integration.

Ste. B. Feb 20, 2020     

They do not offer men's big and tall from the App!! Very disappointing! After that I did not read anymore of the App. As for coupons I will have to reli on texting.

Wil. M. Jan 17, 2021     

That app couldn't be any worse. It takes 1 min+ to display the polo logo and then I gave up staring at a blank screen for 3 min+. I hope they fix it because I love Polo stuff.

Yo. g. c. Jun 11, 2019     

i haven't even logged in. Thats because every time i try to put my password in it keep saying im not doing it right. Ive done everything the app has asked with the password and the whole sheet. and it still wont let sign in. FIX THIS

Jay. M. Aug 9, 2021     

Every single time you tap something, it lags and then closes/crashes. Useless. Un-installed.

Der. P. Nov 17, 2018     

It would be much better if u would post the deals. There's a sale on outerwear where the discount automatically comes off but not on the app. Only the website. Uninstalled

Kit. A. Nov 3, 2021     

App won't allow me to check out. Keeps asking me to sign-in to add shipping and payment options. Sign-in and same result over and over. Can't buy anything. Fix this!

A. G. u. Nov 9, 2018     

Useless. Completely blocked any connection during drop time. Thanks for a complete waste of time.

Mr.. T. B. Oct 13, 2020     

Horrible app. The app loads slow and doesn't give many options. Always freezes and crashes worst app ever created.๐Ÿ‘Ž๐Ÿพ๐Ÿ‘Ž๐Ÿพ๐Ÿ‘Ž๐Ÿพ

Chu. Oct 9, 2018     

The app does not display sales. For example online friends and family is available 30%off... on the app however, you will pay full price. Rip off. Sneaky stuff

3's. &. 7. Jan 22, 2021     

Search options are awful, if I want a pant then have a search check box for "PANT"! No one wants to waste time searching thru ur collections...it's slow.

A. G. u. Nov 12, 2018     

Love Ralph Lauren so automatically I like it but.... truthfully wasn't happy with app. No deals at all, seemed like everything was highest price it could be and the one jacket I was interested in it couldn't fetch the product.

Joh. 3. Sep 29, 2018     

Best app I've EVER used...Very user friendly interface, Absolutely no lagging. I recommend it to any and everyone that enjoys quality.