• Postmates: Food Delivery, Fast 1
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Postmates: Food Delivery, Fast

Postmates delivers the best of your city to your door in minutes, from local foods to Chipotle and Starbucks. It’s the fastest, easiest way to shop local on-demand—place an order from any restaurant or store and a member of our fleet will pick it up and bring it straight to you!
Speed: Order anything you want online. Our system takes into account time and distance to ensure your delivery is assigned to the best possible Postmate, for the fastest possible delivery.

Order Anything: Order food, drinks, convenience items, you name it
- we deliver from virtually any store or restaurant in your city. Order late night fast food, last-minute birthday gifts, cleaning supplies, convenience store items—if it's in your city, chances are you can get it on Postmates!

Delivery Anywhere: We’ll deliver to your home, office, a park—wherever you’re at!

Postmates Plus: We partner with local restaurants and businesses to offer low, flat-rate delivery fees. Check out the Plus tab to see what’s available in your area. You can also sign up for Postmates Plus Unlimited, our subscription service, to get free delivery and no service fees.

We’re Always Open: Postmates is a 365 days a year, 24/7 service.

Real-Time Tracking: Keep tabs on your delivery progress on a live map!

Customer Service: Need help? Our world-class customer service team is available 24/7.

Postmates is currently available in the following cities:

San FranciscoNew York CitySeattleWashington DCChicagoLos AngelesAustinBostonSF PeninsulaEast BayPhiladelphiaSan DiegoMiamiDenverLas VegasOrange CountyDallasHoustonPortlandPhoenixSan AntonioAtlantaMinneapolisCharlotteNashvilleVirginia BeachSacramentoLong BeachColumbusPittsburghBaltimoreOklahoma CityKansas CitySt. LouisMilwaukeePalm SpringsJersey CityRaleigh

Category : Food & Drink

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Reviews (26)

Zac. M. May 15, 2022     

Definitely convenient, and the app works just fine. But honestly, they just tack on all these fees that, sadly, this is no longer a smart economic solution for any customer. I've called restaurants directly and have been able to get a meal that would have cost me upwards of $50 on Postmates for nearly half that price just by picking it up myself. Postmates was a great idea, but now it's lost its viability for the average consumer.

Nic. N. May 1, 2022     

Been using Postmates for years now and it's convenient obviously. Once they merged it seems like all the fees were added just because. I also pay for the unlimited features which don't mean too much because the total price will make you change your mind and just go out. The service fees are ridiculous, if you are tipping. I stopped tipping. This app also adds dollars on to restaurants prices, if you were to go in the place and look at the menu, on Postmates the price is higher. 2.5/5

Avi. S. May 2, 2022     

The service itself mostly works fine. I've had orders successfully go through, I've had orders go through, a few that had to be cancelled for reasons probably outside the service's control, and overall it was fine. But there are two problems with the app that desperately need fixing. First, there is no clear way to change the settings in the app so it does not send notifications. This is an absolute must. Note that I specify no CLEAR way to do so - there may indeed be a way but such settings are not in the settings section. The other is that there is no clear method by which I can clear my cart. Again, there might be a way in general, but it is not in the cart section. These two problems don't make the app unusable and they are not enough to damn this service. But they are noteworthy problems that I believe need to be properly addressed.

Wit. K. May 23, 2022     

Overall this works well. What I can't stand is when they accept your order and you get notifications that is being prepared but then they cancel it, sometimes after the expected delivery time, without a notification. A canceled delivery is the most important notification! This seems very fixable

Rob. N. Apr 29, 2022     

Out of my last 5 orders at least 4 of them have some form of issue. Usually support can at least comp for a missing item, but now that I'm missing an entire $12 item, the best they can do is add a $5 Uber credit??? At least provide a credit for the full pricr of the missing item especially if we're paying $10 in fee's on top of the annual membership charge.

Sam. T. May 18, 2022     

I give 3 stars because sometimes with the promotions your total comes out to what it would be in store and its convenient. On the other hand if you know what you want, you're probably better off going out. The cost of food is often higher in the app than in the restaurant, the normal deals aren't usually available, and the fees are ridiculous.

Ent. May 15, 2022     

A few years ago, my orders through Postmates used to get lost. I would have to request a refund. That issue seems resolved, and the experience has been good so far. Postmates is a lot more clear about promos, fees, tips, and order status than other services.

Kin. A. Apr 19, 2022     

Pretty decent online ordering app, with little to no ads and provides lots of restaurants and groceries to choose from for online ordering. Restaurants that I didn't even know existed. App has got pretty quick and attentive couriers, not many mishaps. Only thing is that when I would order groceries from CVS, my order would be left pending for a while and I'd have to cancel. Overall, this app is very effective for online ordering with little problems.

C. P. May 12, 2022     

Nice app, i just started using it today, orderd two meals from i hop, everything listed from the restaurant to the app was clear and easy to understand, simple to navigate through, everything with my order went like clock work, i had a great experience over all, i would highly recommend this app to anyone and everyone who orders out for delivery, you can`t go wrong. Thank you postmates🍛 🥞 🍝

Eth. B. May 19, 2022     

App is easy to use and has a clean design. I wish it gave me a better idea of the delivery fees without having to wait until the checkout stage. Sometimes I'll go through the process of selecting several items and then find out there's a driver shortage or extra cost that the app could've told me before I wasted my time. There also should be another confirmation & subtotal after I select the amount to Tip my delivery person. I want to leave a tip, but I also want to see my updated total.

Sam. R. Mar 16, 2022     

I am a paying customer of Postmates for years now. Recently I noticed that the prices on the app are higher than the menu of the restaurants online. Whatever, I figured it's not that much and I pay for free delivery so it's probably on average ok. After a recent order to the same place, once via post mates, once via direct pickup I realized how insane the mark up is, some of the items (under 20 dollars) are marked up 2-5 dollars. App is ok, shady markup is off-putting and I'll just pick up now.

Mag. T. Apr 13, 2022     

I use this app more than I care to admit. But I always come back! I was pleasantly surprised when I was issued a full refund when writing to them about an issue I had with an order. I am impressed by how quickly they moved to rectify the issue. That speaks loudly when describing a delivery app. I will continue to enjoy the great service and convenience that they offer- you should too! ;)

All. B. Mar 19, 2022     

Good delivery service as far as my personal experience goes. Had a few mixups and issues here and there over the years, but they almost always get resolved for me without much pain or effort. Almost always. Have had a few times where my problems were directly with the postmates app and they tried to claim no responsibility for that, HA. Like the app showing prices or promos for me that ended up being false or not working. So all in all, worthwhile service to use. Standard business bs applies.

Meg. M. May 14, 2022     

Best delivery service out there!! They almost ALWAYS have some sort of discount or promotion that they offer thru the app. I've tried ALL of the other services Uber Eats, Grubhub, Doordash but nothing matches up to Postmates! The drivers are always certiouss and super quick. They keep in great contact with me when I place an order and always double check that they have eveything! Between the discounts I mean like 40% off 50% off your entire order. And the slamming drivers they are AMAZING!

Tru. D. May 26, 2022     

I've started using Postmates and I absolutely love it! Fast prompt delivery and the food is always the right temperature. They have two promotions going on at this very minute! This may become my go to delivery app when I get hungry for takeout! Yummy!

Jos. Z. May 11, 2022     

Well, I just downloaded the app to order lunch for everyone in my entire office (15 people). I had everyone's order placed on the app, collected everyone's money (mostly electronic fund transfers), just to find out that the Postmates site is down. Then having to send EVERYONES money back to them. Such a waste of time. I order from grubhub and doordash nearly every day and never once had an issue. Save yourselves the headache and don't waste you time with this junk. Plus I saw some 8.99 fees here

Gre. K. May 14, 2022     

Hit and miss sometimes perfect sometimes not so good. Very seldom is my orders correct most of the time something missing or I have had completely wrong orders . At least when I contact customer service they help out but sometimes you just crave a certain food and then it is incorrect or missing

Zom. G. Mar 18, 2022     

I switched to it after a bad experience with another one. I'm using this service to send my sister food while she's in the hospital. The first order I made took a while due to my poor instructions. I thought it wouldn't arrive because of what happened with the other app. I looked for a way to undo the refund unsuccessfully, there is no button for "My bad." So insted I gave the money to the driver as a tip. A button to undo refunds would be useful for instances like mine. Otherwise it's great.

J. J. May 5, 2022     

Driver was three towns away, unresponsive, and was pushing back hour by hour. The restaurant was only five minutes away. If I could give stars in negative, I would. My cousin was heavily disappointed. My friends, even the one that didn't order, was heavily disappointed. I won't be using this app ever again, and you'd be wise to not install this app. And this is me putting it nicely.

Gay. J. May 24, 2022     

Love being able to get just about anything delivered. However, three times recently I paid extra for priority delivery and followed the driver by GPS. The drivers delivered to other places in the opposite direction before coming to me. The most recent one showed he picked up my food after he delivered to someone else. I saw him at the restaurant and followed him through deliveries before he "picked up" my food, nowhere near the restaurant. If this happens again, I'm out.

Ann. D. Mar 12, 2022     

I really enjoy having so many choices for eating and having it delivered. I don't like when an order is canceled with a just quick notification that can easily be missed. It also depends on where you live what choices you have. No dishes to wash is always a good thing. This app is addictive really 🙂.

Der. S. Mar 11, 2022     

Consistently terrible service. You'll be lucky if you even get food from the same restaurant you ordered from, let alone the actual item. And when this happens, their completely automated customer service just sends you (some of) the money back, no help getting your actual order to you. Absolutely not worth the upcharge just to have someone mess it up. Just order pickup from the restaurant.

Ant. M. May 13, 2022     

I switched to Postmates because doordash messed up my order three times in a row... My first two orders through Postmates, absolutely horrible. The first one the driver dropped my food off at somewhere completely random. Even though they're supposed to be a pin used when he dropped it off... Instead he just left my food somewhere random. Took a picture of the inside of his car as the drop off picture. Today my second order, pokey arrived with absolutely no sauce or utensils. 👎👎👎

Mik. M. Mar 10, 2022     

BEWARE! Postmates won't issue refunds for missing items in orders - TERRIBLE customer service! And they had the nerve to imply that I'm lying about orders having missing items simply because it's happened to me several times. Unbelievable! Never using Postmates again after this, or any other Uber-owned delivery service for that matter.

Ana. A. Apr 19, 2022     

WORST app. I've used it maybe 5 times and I've had problems 3 times. I tried contacting postmates but there's no phone number. I read the article that told me where I could find a number but what was described in the article does not match how postmates looks on my phone. When I tried to cancel my order, Postmates still wanted to charge me for it. Customer service is almost non-existent. Will not be using this ever again.

Jen. D. Mar 20, 2022     

Always getting orders wrong and won't refund your money back! They'll give you a credit you don't want for the money they won't replace!! Doordash is waaayyyy better. At least they get your orders right and don't keep your money giving you a credit you'll never use!!! I wish I could rate this a 0! They didn't send me all of the items I paid for and telling me that since I've disputed in the past they can't make any adjustments on my behalf! They kept my money and I never received all of my items