• Practo - Your Health App 1
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Practo - Your Health App

╋ India’s #1 health care app ╋
Practo
- a complete health app
- to book doctor appointments, order medicines, set medicine reminders, consult doctors online, manage digital health records and read health tips!

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* Search > Book > Get healthy **

Booking online doctor’s appointment on Practo is a breeze
- pick your area, choose a doctor, select a time and voila, your appointment is booked! You can also check out other details like consultation fee, pictures of the clinic and feedback from people who have already been there!

You get the direct view of the doctor’s calendar to pick a time that works best for you. Practo also features hundreds of patients feedback so that you can make an informed decision. Practo app reminds you of your appointment an hour before its due, along with a quick option to book an Uber cab to take you to the clinic.

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* Online Doctor Consultations
- Skip the Traffic & Waiting Rooms **

On the days when you’re too busy to see a doctor or too sick to get out of bed, chat with an experienced doctor online. And it is as simple as pinging a friend, just follow the steps below:

Select a doctor > Make a payment
* > Start your 24-hrs private consultation!

Be ensured that all consultations are 100% secure, private and confidential.

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* Stay on-the-record with Digital Health Records **

Upload all your health records securely on Practo to spare yourself the headache of carrying paper files, which disappear mysteriously just before your doctors' consultation.

Moving your health records to Practo is a breeze. Just click pictures of your reports and prescriptions and upload to your Practo account.

If your doctor is as tech savvy as you, then you can request him/her for the e-prescription. It will get added to your Practo account with automated dosage reminders!

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* Remember not to forget, with easy Reminders *
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Keep all your reminders in one place
- medicine dosage, running schedule or drinking sufficient water.Get timely alerts from automated or manual medicine dosage reminders.Set any other reminder (health or otherwise) based on days, time or frequency.

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* The best way to order medicines online **

Order home delivery of a wide variety of medicines and other healthcare products.All medicines and OTC products on Practo’s online pharmacy store are genuine, come at best prices.

You can pick delivery slots that are most convenient for you. Qualified pharmacists process & deliver your order.You also get reminders to re-order medicines.

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* Health Tips
- to conquer your fitness battles **

Whether you’re trying to get healthier or are simply new to the fitness wagon, Practo keeps you up to date with health and fitness tips that interest you. Tips on Practo are from experienced doctors and certified health professionals.

On Practo, you can find and consult a doctor online for: diabetes, psychology, physiotherapy, cancer, gynecology, neurology, dermatology, gastroenterology, dentistry (dental care), orthopedics, endocrinology, urology, obesity/weight loss, ophthalmology (eye problems), ear-nose-throat care and much more. Practo also lists specialists in alternative medicine such as ayurveda and homeopathy.

Currently, Practo is present in Singapore, India, Philippines, Indonesia, and Brazil.

Practo app seeks following permissions:

Identity – to speed-up doctor appointments, medicine orders, health records uploads and much more!Location – to auto-detect your location while booking doctor appointments and placing medicine orders SMS – to automatically verify OTPs sent by us to your mobile numberPhone – to directly make calls to doctors, clinics or diagnostic labs from the appPhotos – so that you can upload and share images from your device (health records, prescriptions etc)Camera – to use device camera for instantly capturing & uploading prescriptions, invoices or other health documents.Network – to determine device’s connectivity to the internet

Category : Medical

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Reviews (25)

Jad. B. May 6, 2022     

Good app in case of emergency we can contact all experienced doctors virtually. But one suggestion: we were first appointed a pediatrician on a particular time, we were waiting for his reply as it was urgent but he cancelled our appointment without any reason. Later, we tried for another appointment. This issue can also be solved...Otherwise it's a great app

S. R. P. May 12, 2022     

The 'medical records' feature is not smooth. When I select the option to upload photos from gallery, it does not show the content of galary rather it goes back to main window after few seconds.

Moh. R. C. Mar 20, 2022     

They've removed the cancel/reschedule option and the only way to get there is by speaking to customer support who ask you of your reasons to cancel a doctor's appointment. Would be great if we could treat a medical appointment/booking differently from an e-commerce app. Kindly restore the option. Also the UI is quite confusing since the search options need some digging up.

Sri. N. May 8, 2022     

We gave samples for 5 tests but recieved the report of only 2 tests. The strange thing is same report data is reflecting in all reports which is ridiculous. Even I cannot explain about the chat support system they have. They will end the chat session abruptly without providing solutions. From past 3 days I am waiting, but no result at all. Sorry to say this, but you guys are providing very worst service in the market.

San. M. Apr 18, 2022     

The app has stopped working since afternoon today. Wont open, tried to uninstall and reinstall, still same error. Upon that last night the app took a paid booking for a doctor but couldn't confirm the booking. Now its apparently processing my refund but I have no message or email hence no idea if I'll get my money back! Great user experience Practo team, what else can go wrong for a customer!

aka. j. May 17, 2022     

No able to contact customer support, the app shows something went wrong. Need to highlight an issue happened with the doctors consultation, kindly contact me since I am unable to do it.

Mon. T. May 13, 2022     

The worst experience an app could give. People use such apps for convenience and this app is so laid out. My reports of RTPCR was ready and still these guys couldn't provide the reports to me. Even after multiple follow ups their chat support couldn't help. They have a customer care number that doesn't work. Its just gets cut. Never going to use this app again.

Sum. S. Apr 27, 2022     

Doctor never showed up on the video call even after waiting for like an hour, took details on chat and then left abruptly. Chat support is not functioning at all, didn't get a reply there as well. Surprised to see that they are still in business. Never using the app again.

Jan. G. Mar 29, 2022     

Nice app. You will get more discount on this app as compared to other subscription enabled medicine ordering apps and the packaging, delivery quality of medicines and it's expiry, customer support are the best! THE PERFECT APP. But 1 issue here is if I place order after applying a coupon and when I go back from the payment page, the order status gets in pending condition and after several mins, the coupon and the order both get removed. That's why 4 stars!

aka. v. Mar 26, 2022     

This is one of the most useful, simple to use app available. All their services are excellent. Being new to a city and living alone, its difficult to find the right medicial help at right time. Practo truely helps in that. I would like to thank creators of this wonderful app

Ble. M. May 21, 2022     

Practo won't cancel my appointment . Practo won't return me my money. Practo won't confirm my appointment. Their chat support is like an "excuse center". They have asked me to wait for 2-3 hours when my appointment is in 30 mins. They have confirmed that the money will be refunded only if my payment is not linked with my appointment. If I receive an appointment confirmation 2 mins before, do you expect me to fly to the clinic? Why should I bear the cost for Practo's technical challenges!

ami. r. May 7, 2022     

Good experience. To go and line up in a queue can be challenging at times. Doctors attend to the patients over a video conferencing makes it easier. Secondly, you can choose your doctor from the wide range of practionors listed. For general consultation, I recommend online consultation platform.

Aka. B. Apr 1, 2022     

I got a dietician session from practo and was left completely disappointed. First of all the call kept disconnecting. Then I gave her my existing diet over text, answered her questions, and whatnot but in return she gave me a completely generic diet without keeping my dietary requirements in mind. My existing diet has chicken and eggs, but this dietician completely changed it to a 100% veg diet I don't know why even though I told her that my preference is non vegetarian food. What a waste.

Nit. K. Apr 1, 2022     

Just 2 min back I tried contacting their support. 1 bad point is they don't have any customer care, you can only chat with them which is bit time consuming, 2nd If someone doesn't know English then they can't take help from them. 3rd My discussion was not over and he closed the chat session. 4th They take much time in giving response. And one more, Application's multiple options are not working for example when I was trying to click over Feedback and other options they weren't usable.

Anm. W. Apr 12, 2022     

Very glitchy. Good features, but they don't function properly half the time. Video consultations in particular have never worked for me.

Kri. G. Mar 13, 2022     

Poor video and audio call quality has made the experience horrible. We are 4 people family, using devices of different make-model, OS, platform, data plans, etc. None us ever had a smooth audio/video call exp with the doctor. Either call won't show up, or will show up but none of the parties can hear/see each other. Practo, why did you try to reinvent the wheel of call implementation, you could have simply integrated skype/whatsapp business API or used well established frameworks like Chime

muk. g. Apr 28, 2022     

Not even worth of giving 1 star rating. I have requested for cancellation of my membership and refund of the money on the same day of my subscription. Two days got completed and no one from ther team had updated on it. Dnt subscribe for membership if u think that u can get appointment from any doctor as per your choice. they won't give access to all the doctors.. there is no customer care number also. U have to do chatting for addressing ur queries

Vin. R. May 13, 2022     

Don't even deserve single star also. very unprofessional attitude from practo. I had scheduled sample collection at 7am but without any notification it was rescheduled to 9am. And all my other appointments for the day were disturbed. Hate such kind of unprofessional behavior

Sta. May 3, 2022     

App doesn't allow to go back to the main page from chat window without rating the doctor. Shouldbe optional. Support is useless. If you email them they'll ask you to use the chat option in app. If you chat in app they'll ask you to email them. Are your support staff being paid just to do nothing and redirect complaints from one medium to another?? All mediums should work instead of this ridiculous passing the problem to some place else. Newer version doesn't support downloading prescription

Sai. r. Mar 15, 2022     

I am trying to reach to the doctor from last three days. She continuously cancelled the appointment. I asked the customer care before 2 days and schedule again as he suggested. Still the doctor cancelled the appointment. This is really unacceptable. Now the chat service is not working. No agents available.

pun. r. Apr 23, 2022     

One of worst app, their live chat support is also worst. I am trying to order medicine, under the benefits of corporate plan. But they are not proceeding my request. I tried to contact them through chat support. But there is no response on behalf of agent.

Alk. C. May 5, 2022     

Not appropriate app for consultation..not happy with the process and timings as the payment is done we don't have any other options just keep waiting till their convenience. If it's emergency..No proper way of conversation..

San. R. May 6, 2022     

Worst app.. it randomly assign some doctor even without our notice.. it assigned homeopathy when I am looking for allopathic treatment.. it doesn't even give doctor's profile for us to choose whether we want to consult allopathic or any other medicine. Only while showing it shows all experienced doctor names as available but will assign to some random one..

Anj. May 9, 2022     

Such a bad and inconvenient experience. They don't seem to update whether a doctor is available or not. I went to the hospital only to find out that the doctor won't be coming. Made me waste my time and money. They charge cancelation fee but what about this situation? Who should pay for the money that I wasted on traveling to and from the clinic?

Jit. T. May 24, 2022     

when your finding it tough to fix an in person appointment, practo video consultation is great! my only feedback is that almost always one or more of the medicines prescribed by the doctors are not available for purchase on practice