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RTS Bus App

Your Bus. Your Stop. Your Time.
Don’t Wait. Get real-time information with RTS Bus App! Great news! We’ve expanded our popular Where’s My Bus service with an innovative mobile application that will make your bus riding experience better than ever.

Welcome to the Regional Transit Service (RTS) Bus mobile application
- the official mobile app from RTS. Customers now can access comprehensive real-time information of bus arrival times for the Greater Rochester area right in the palm of their hand.

The new RTS Bus App allows you to:

Access Real-Time Bus Arrival Information with Where’s My Bus?


* Get real-time bus arrival information for any stop and route. Know when your next bus will arrive. This app will provide the estimated real-time arrival times of buses approaching your stop. It also allows you to see the location of buses on a map, so that you can visually track it as it approaches.

Locate your nearest bus stop


* Not sure where your closest bus stop is located? Use the Nearest Stop Locator to find the nearby bus stops based upon the GPS locator on your mobile device or phone.

Plan Your Trip


* Use the trip-planning tools to find the best way to get to your destination through planned schedules. You can even get walking directions to the nearest stop, your total trip time and distance. Schedule data on the trip planner consists of scheduled data, and is not real-time information. Please use the Where’s My Bus? feature for Real-Time arrival information.

Save Your Favorites


* Save your favorite bus stop, route and planned trip to access real-time arrival information at any point in time.

Access Service Alerts


* You will be able to access which routes are being detoured or bus stops that are currently closed. Find out how much you are saving


* With the rising cost of gas prices, customers may save money by riding an RTS bus. Calculate how much you may be saving on your planned RTS trip when compared to driving a car.

Contact RTS and Access Fare Information


* Submit comments and suggestions regarding your experiences with the mobile application and your bus riding experience. RTS welcomes feedback from its customers. Use the mobile application to submit your complaints, concerns, comments and suggestions.


* Access important RTS contact information. Here you will find a list of important RTS contacts you can use for trip-planning questions, lost items on the bus, or bus concerns.


* View fare information for RTS.

Category : Maps & Navigation

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Reviews (26)

Liz. Oct 12, 2018     

When using the plan my trip section or the save destination section if it is not within 20 minutes of the pickup it won't even show that there's a bus. Every time I search it says bus route not found when I know there's a bus there. There's no push-to-talk feature there is no push button on map to show what route it is or what time the bus comes through this app should be WAY better than it is. It needs A LOT of fixing.

A. G. u. Sep 22, 2018     

I love it its always there when i need it. 👍 yes #1 i love this app thanks Rochester keep growing for real ... Real talk.

A. G. u. Mar 16, 2019     

I love using this app. It's always aquerate and also shows where the bus is

Man. S. J. May 25, 2019     

Has only Rochester service. No data of other counties in the system.

Alb. D. Jul 1, 2020     

Worthless! I really miss the old Transloc app.

ger. y. Aug 3, 2019     

service alert is not working. shows no alerts.

jen. B. Jul 12, 2019     

could use some improvements and they should have a section where you can rate bus trips

Joh. M. Oct 6, 2020     

App mysteriously stopped working last week

Jam. D. Feb 7, 2019     

this is a good and helpful app for anyone who takes the bus.

Bro. L. May 28, 2020     

Very useful. Use it pretty much every day

Lan. F. Jul 11, 2019     

bus did not come and never showed up

Pau. K. Jan 27, 2020     

Not very helpful on figuring return trip

Bar. S. Jun 14, 2020     

Excellant but one slight issue wish they say if the bus is going to be late or early fares not need people should know it

Lin. M. May 3, 2019     

this app needs to get better needs new features

Ric. O. Nov 9, 2019     

Hopefully a new app will have more features!

Aja. M. Sep 25, 2018     

Theres just too many issues w this app

Jes. H. Jan 2, 2019     

does this work for RTS Access

Jun. M. Mar 30, 2021     

Gets the job done getting me where I need to go!

Aud. S. May 30, 2020     

I love this app

MIC. L. Nov 1, 2019     

I love this app.

Jos. O. l. Sep 15, 2020     

The best

Chr. S. Jun 16, 2018     

Downloaded app, tried to plan a route, only for the app to restart 3 times. -35/10...would not recommend.

Hea. M. Aug 9, 2016     

No arrival times, no indication as to what stop to get off - one minute you're on the bus and then it tells you to walk to your destination. Every stop in the city has a number. Why not at least give us that info? Throw in a complicated route with a transfer, and it is even more mind boggling. The public transportation here is so lacking, I just wish that our one option wasn't so hard to use!

Mae. A. Aug 6, 2015     

If i plan a trip it shows gainesville but if i look at routes or nearest bus it is not for gainesville. Making this app useless:(

Sad. G. Nov 1, 2017     

It's actually hard to tell whether the predominant force behind this app and the bus service is incompetence or malice.

K. L. Sep 8, 2016     

Never works, and bus stop numbers on green background impossible to see outside.