SEPTA

While there have been improvements, something I've noticed if that a bus is cancelled it doesn't always show up on the app AFTER the scheduled departure time, when one is my st likely to look for it. It will show if it's late or early if it's running, or untracked, but I've only seen "cancelled" before, not after, and have been left hanging as a result.

This app leaves so much to be desired. Sure, you can get the times that the next train will come. But you're not likely to find the info quickly, if you're in a rush. There are several pop ups that come up every time you go to the home screen. Super annoying. Also, there are so many glitches. I'm unable to see my trip history ever - if I click trip history, it asks me to log in, even though I already am. I log in. It takes me back to the home screen. It's an endless loop.

App is fine, it does what it is supposed to but asks a lot of superfluous questions. For example, I have to opt out of the new schedules Everytime I want to view next arrival. There is no intelligence coded into that popup. Also, while adding a destination stop is helpful for timing transfers and updating family members it shouldn't be a requirement. Especially since some stops can't be quickly found without initiating a search. But all in all a good app and I'm thankful to Septa for putting in all the hard work.

Being able to see my septa key balance is great, but I would like to be able to reload it or buy trailpasses. The scheduling feature for regional rail is for the most part great, but a little limited. It makes you choose a start and stop destination and only gives times for those two stations. An option to download or view the whole stop schedule would be nice, like on the septa website. Overall it works very good! The trainview has a lot of great potential

In order to view the next bus to arrive you have to enter in a destination instead of just letting you view the next busses coming for a selected stop. If you switch to another app to go see what you destination is, it closes out of what you were in the middle of. It's constantly asking me if I want to download the schedules to my phone. When I saw constantly, I mean it asks me at every single page I open in the app.

Nice that it exists, but it's missing simple features. Needs the ability to save "favorite" stations. Or at least remember your last selection. Needs the ability to swap stations so you can quickly see your return schedule. Strangely when you do pick stations, it brings you to a map first, then you have to awkwardly swipe up to see the schedule. Check out NYC MTA's app for examples of these suggestions.

The app itself is usually works. The issue is the data is worthless and unreliable because most of the time the buses are not using their GPS. So despite several buses are in the route, maybe half show up. The times are also worthless. A bus shows 20 minutes late, then refresh a minute later and its on time!! Also the app cannot show next to arrive if after midnight. So 3 strikes and you are out. Septa overall needs vast improvement.

The app is terrible. Reports buses that have already left as late, so enjoy your mystery time standing in the cold. Completely missing random bus stops and times that I regularly take, like they don't even exist. Seems like more a data problem than a developer problem, but nonetheless, you're better off with a paper schedule and patience. Or the Septa Instant app, which of course doesn't come from Septa.

Half the times are wrong, all the times are inaccurate. Trains aren't cancelled ahead of time but two hours late and not on the app. Trains are never where the app claims they are. All this is good for is reminding yourself what the schedule is. Occasionally the delays posted are correct, but the timing of the delays never is. Good luck using this app, but there really isn't another option.

As a person trying to plan an event this is not my favorite app so far. First the app clears the fields if your switching between apps and a second would be there does not seem to be any future site for planning later time travel. I found the 2 points I want to travel between and favorited them but they don't seem to travel regularly or not connected even though the map seems to show a metro connecting them. I think as a first timer I would have also liked the option to set up a card in app.

The app is very informative and keeps me up to date about times and any sort of delays. Download this app if you use any sort of SEPTA services ! My only complaint is that there are too many pop up announcements when I open the app or go to different pages. This needs to be fixed for a more seamless experience.

Nice but.....the app has error like plan trip doesn't work. When you click on it it's just a blank screen. The pop up for down loading the schedules is a bit annoying. Is there a way to turn this feature off? It should be an option on the left to indicate if I want to download a schedule not every time I open the app.

Lately, your app has been saying certain routes don't run in the weekends when they actually do. Last night, I had to go to work and the bus I've been taking for the past few years all of a sudden are not running when the app says it does. I've been left stranded at 2am trying to get home and having to walk 13 miles to get home. I don't have the funds to get an Uber so I'm left at your mercy.

It's an alright app but can be a bit slow and inaccurate, but that's not really due to the app but due to the train infrastructure in place. However, the reason I knocked off two stars is because it asks me to download the latest schedules every single time I open the app even if I have downloaded it before multiple times.

Of all government apps this is the absolute worst I've ever encountered. I wanted to plan a trip to the 69th Street Terminal and that Hub is not even listed on their site which is one of the most important destinations in the SEPTA system. whoever designed this knew that they would never ever in their life ever have to use it. Absolute and complete garbage do not waste space on your phone with this app

So far I haven't had an issue with the app at all. Pretty clear and easy to use, when I d/l the app I familiarized myself with it as much I could. Since then it just became more convenient. The fact they update the schedules pretty consistently also helps with any confusion. Busses trains trolleys subway and rail all in 1 quick n easy app that you can load your travel wallet funds too!?; can't beat that!

Inaccurate and unreliable. Gives erroneous "poor signal" errors constantly even when on a strong, stable network, and is the only app unable to perform. Making this comment on the off chance that someone actually does support for the app and fixes problems, as unlikely as that seems.

I used this for trains. If you go to that area and try to plan a trip, it takes you to Google Trips, which is NOT about trains. Also, the app is not intuitive or easy to use to find the next trains. It also repeatedly asks if I want to download a schedule. Whether I say yes or no it keeps coming up. And why would you need a schedule if you have a data connection?

It's a good app but they need a feature where you can see if the buses are on time or not on the GPS underground or if you're on the internet or not. And it sometimes skips schedules where a bus is supposed to be due but it won't say that it's due for another 20 minutes or so. So if they can fix that it would be great.