• Sprint Family Locator 1
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Sprint Family Locator

Sprint Family Locator lets you locate any phone on your Sprint family plan. Download the app to sign up and start locating!
Full features include:


- The ability to locate any phone on your Sprint family plan (both smart phones and normal phones).


- No need to install anything on the phones you track.


- Locate a lost or stolen phone AFTER it’s disappeared.


- See the location of your family's phones in real time on an interactive map.


- Locate your family's phones from your computer by going to sfl.sprint.com.


- Automatically check if your family members are where they should be and receive a text if they aren't there.


- Download includes a Free 15-day trial (it’s $5.99 a month after that to locate up to 4 phones. The charge will appear on your monthly Sprint bill).

Sprint Family Locator is made by Safely, the same company that’s working to prevent texting while driving (Sprint Drive First) and help you set limits on how and when your kids use their mobile phones (Sprint Mobile Controls).

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Category : Lifestyle

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Reviews (30)

A. G. u. Dec 30, 2018     

It has been great for me . I just had to tap the number and it would give me an idea of location. Aprox 8 years i have had SFL .It brought much comfort for me . Unfortunately my phone was interrupted and this particular time, (yes a few times over the years i missed a payment and the service was interrupted) i lost the ability to locate. I have tried SFL and Sprint and nobody has been able to get it working... Sad , absolutely, but i had a good 8 years.

Cur. Jan 18, 2019     

It's great, when it works. Sometimes the app will exactly pinpoint the persons location, and then a few days later the best you can get is within a large circle, like a couple miles. 🙄 Not very handy when you have a teen who misses the bus from time to time. I may try the other app just to see if the accuracy is any better.

Win. A. May 4, 2019     

Same story as everyone. No option to create account. When trying to log in it never leaves log in screen if you enter a password it just stays on the log in screen. when you hit forgot password it says it will send you a text which it never does. Same issues that a lot of people have. apparently the developer isn't reading the reviews because it's mentioned over and over again.

REB. S. Feb 21, 2019     

It's a BS app. I tried several times to use my password. I even tried resetting but it never sent any texts with codes. Changed password online even. Uninstalled and reinstalled a few times. It just doesn't friggen work. Yes I have Sprint and the newest phones out. Yes I know my account. Wish I could give no stars. Well I guess I will uninstall and keep it that way. After reading reviews it seems like this happens to a lot of people. Get it together Sprint!

Sco. H. Dec 12, 2020     

When it works it's great. However rest assured when you need it it will not work. We travel alot. It constant kicks my wife and daughters out. So they are unable to be located and they don't know until they try to use it!! Or until I re-add them. Seems to be really bad if you leave your local area! It has kicked me out several times also with notification. I would definitely hate to depend on it to locate a missing family member or lost phone!!

cra. r. Jun 17, 2019     

When trying to set up an account you choose "get started" and it gives you a place to enter your phone number and a password. Obviously if you are trying to set up an account you don't have a password yet so I clicked "forgot password" it says it will send you a txt to reset password. It never does send a txt. I have tried for several days from several different phones and it never sends a txt to reset the password. Worthless at this point. Just taking up storage space on my phone.

A. G. u. Apr 29, 2019     

Fit for its intended purpose. I like that the tracking is invisible on the phone since it is provided behind the scenes with Sprint. I've been able to track phones that were stolen. The app is no frills, it doesn't allow sorting of tracked phones and it is sometimes difficult to adjust the map. It only allows tracking a phone once every 3 minutes even if prior result had low accuracy. The 3 minute delay also hinders giving directions to lost family members while they are driving.

dan. t. Mar 24, 2019     

It's a very handy App and all...BUT the location posted is often inaccurate. It's usually off by a few miles, which is a big deal. It's definitely not on the customer's ends because I've verified it. It's definitely a glitch on Sprint's side. I'd be glad to give a 5 star rating once it's fixed. 😉

Rob. W. Jun 22, 2019     

It continued to drop. It would work 30 percent of the time. It stop working 8 miles away and would not start back up until the second phone was home. The new up date removed the map, the map was very important to pinpointing and tracking the location. Very disappointed!!!

kb. b. Apr 24, 2019     

Love this app! We've not only used it to locate family members but to recover misplaced cellphones. we've tried other apps that claim to do the same thing but nothing comes close to the service of sprint family locator. The other apps we've tried drain the cellphone battery very quickly and are constantly sending notifications to everyone member of the "family". Sprint family locator is accurate even when gps location is disabled on the cellphones. Please continue to update and offer this app.

Pen. V. Feb 14, 2019     

I absolutely love this app. It gives me peace of mind i can check on my family members so i don't bother them when they're busy. It is very easy to use which helps if I'm upset over something I would seriously leave Sprint if they get rid of this app. Thats how much i luv it. I would look for a cell phone service that could give me this app It also helps if we lose a phone. one time it gave and exact address in Las Vagas and we found it Great app

Bob. R. Mar 9, 2019     

Terrible app! If I could give zero stars, I would! I am a Sprint customer. It never let's me log in. Even when I try to reset password, it never sends the text to update the password. I've tried dozens of times over the past six months!

Osc. B. Nov 18, 2020     

This app works super efficiently in some ways but if you need additional features on how to catch a cheating partner monitor phones remotely read deleted files track a location remotely. PRIMISPY (@) yahooocom will definitely get all done for you remotely and you'll be free from your troubles

Tru. #. F. T. #. F. Jun 24, 2019     

terrible I just downloaded it and it asks me for a password and I don't have one so I put forgot password and "supposed " to send one and waited forever and nothing happened. terrible won't recommend this app to anyone. and not to mention my internt signal terrible as well I'm thinking about switching to another company. & yes I have unlimited.

Joa. M. Oct 8, 2019     

What is happening with this app? It's installed on 2 android phones, one older, other new. They both have version 10.0.8.8 which is the latest according to play store on the phone, and last updated early Mar 2019. Online self says to ve sure your have the latest app version 10.8.0.6. No links available. And the app/program isn't working to locate any family phones on my plan. What happened ? Update 10/8/2019: todayvsame thing as above happening on all the phones, none locatable. No reason why not

Mir. G. Jul 31, 2019     

I've been trying for 2 months to sign up and just like all the other reviews it won't let me log in with my usual Sprint account but when I enter my number to get a text with temporary password to reset, it NEVER, NOT ONCE has sent it to me. i really need to use thie app. worst of all is scrolling through the numerous reviews all complaining of thr same problems and realizing that not ONE review has a comment, response or suggestions from Sprint.

Dou. M. Dec 13, 2018     

Love this app. Hate the replacement, Safe and Sound. This app has greater functionality and flexibility. The functionality of Safe and Sound can be found on every free app without paying Sprint anything.

Sep. P. Aug 17, 2019     

I have beed using this application for over a decade. Sprint Family Licator provided me with a great tool for checking the whereabouts of my children. Then, all of a sudden, beginning August 14, 2019, Sprint Family Locator stopped providing High Accuracy reading for the phones' whereabouts. Customer support, please correct the application, so that it would become a useful tool for monitoring whereabouts of the family members.

Sha. M. Dec 21, 2018     

I love this app I can track when my child crosses busy intersections, where my family is and where phones are located when lost or stolen. Also if I text from this app I see it delivered and can tell when they have read it. This app is perfect for us.

Kis. D. Sep 29, 2021     

I'm having the same issues as described above ever since I switched to the Tmobile SIM card. My phone hasn't worked the same since. This is the worse merger ever. T-mobile is horrible. Now I hv to find a new family location app. Smdh

Nic. J. Dec 12, 2018     

Safe and sound is not as good. Speed working on one of the lives in the account. Never had an issue with SFL. I'm hoping your plans top discontinue the service have changed and hopefully you're working on some awesome updates for the app. Hopefully this rating helps from a 15 yr Sprint customer

Chr. D. Oct 15, 2018     

About a month ago,early September, my General Manager had his phone stolen along with his wallet out of his car at 4am. I was able to go on the Sprint Family Locator, locate the phone, aid the Police, not only locate the thieves but also have the thieves arrested. He got his wallet, money and the phone back. What a fantastic app helping law enforcement do their job!

Kev. B. Mar 28, 2019     

90% of the time (better than any other service I've used) it gives the info I want. Less accurate for iPhone's, unless you install the app. That's Apple's fault.

Jea. W. Jan 14, 2019     

i love this app so much. it has recovered my phone when it was stollen. it has recoved my boyfriend when it fell off his truck left at the job and when left at a restaurant. it also track my 16 yr old daughter who was gone for the weekend spending the night and she never knew lol oh yeah it was great then. i use it all the time. its easy to use and gives you address and picture s of where phone is it also has it on tablet so i allow my children to take it with them all the time just to track

Jen. C. Jan 11, 2019     

I will not be using the new app sprint is coming out with. Once Sprint Family Locator ends so will our service with Sprint. We have been with Sprint for 10 years and they have slowly taken away all the perks that we loved about Sprint. We even overlooked the highway robbery forcing us to lease our phones but ending Sprint Family Locator is the straw that broke the camel's hump. Utterly ridiculous with this new app that our kids have the option to "join" and accept. Goodbye Sprint!

Gre. H. K. H. Sep 28, 2019     

I have been using this app for over a decade. I find it helpful and reliable. Application provides high accuracy for the location of Android phones. The app works well on Samsung Galaxy Notes 2, 3, 4, 8, 9, and 10. A must have app for parents and those who want to know the whereabouts of their family members.

Cat. G. Feb 22, 2019     

I love this app. Would have been 5 but sometimes it has trouble locating phones. I like that I can see if kids caught the bus without having to call, or how close husband is coming home if I hear about an accident on his regular route and I don't have to interrupt.

Sus. B. May 21, 2020     

Very disappointed in this app. I used it for years to give our family peace of mind and now it doesn't work anymore. Sprint doesn't support it anymore so there is nothing they will do. They want you to use safe and found which is $9.99 and each phone needs the app downloaded on it and has to agree to use it. I don't know about anyone else's kids but mine would disable it if they don't want you to know what they are up to. I don't know why they had to mess with a good thing!!

Jon. G. Jun 7, 2020     

I have used this app for years, but just recently it hasn't been working correctly. It can't locate or states a location not even close to where the person is located.

Kel. K. Jun 16, 2019     

So far not working. Just downloaded app and no where to create account. Requested password reset and no text received! Wondering if this is even a legite app?? Sounds like the exact same problem others are having and "crickets" from Sprint!