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SuperLivePro

SuperLivePro is a professional mobile phone client software for digital video recorders and IP cameras in CCTV surveillance (compatible models only).The software is for professional usage and copyright protected.
---------------------UPDATE-----------------------------------------2016-04-13-----------1、Fix some bugs.---------------------NOTICE-----------------------------

If an exception occurs after updating the software, uninstall and then reinstall the software_________________________________________________________________

Category : Business

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Reviews (30)

Fra. G. Oct 11, 2018     

This is the most unreliable, piece of garbage app for a security system. The interface is terrible and makes it difficult to use. So often the app doesn't work and I cannot view my cameras which makes having a security system completely useless. I get various error codes and cannot find any documentation of what they mean and how to correct them. This developer has NOT updated the app in over 2 1/2 years as of Oct 2018! Are you kidding me?? It seems no one can get in touch with the developer either and obviously doesn't care. When I can get the app to work, it's often very slow to load up and slow to change cameras. Do yourself a favor, if you got security cameras installed and this is the app to go with them, find something else. You will regret it.

Rya. A. Jun 21, 2019     

We have used this app for ages, and it was a good app. However, with Android OS9 the app no longer works. We have tried it on an S9+, Note 9 and several other makes and model of Android phone and it just does not start. We have even gone as far as flashing the phone to factory using an official firmware and still no go. Flashing it back to OS8 makes it work, but this is not the solution.

A. G. u. Feb 21, 2019     

Was working ok on my Android Samsung Phone until my phone updated to Android version 9.0 Pie. Now the app won't even open. Keeps crashing. This app has not been updated since 2016 and emails go unanswered. They need to do a better job on keeping the apps updated based on operating system updates. It's scary how there haven't been any updates. Leaves me wondering how secure this app is. Surprised it has the rating it has.

Edd. Jan 31, 2019     

When i tried to launch it it wouldnt launch at all. it said it was designed for older version of android and it was not compatible for android 9.0. Where the hell is the update? It's been few months since it started happening. All the apps on my phone are compatible with 9.0 but this one. It's such a shame smh

Lau. G. Feb 22, 2019     

It can be opened at the first go most of the times. An alarm sound everytime it's close straight away by mistake, it's really embarrassing when I use it from my smart phone in a public space. Can not find any setting to turn it off

Muk. P. Jan 7, 2020     

App worked fine until I got a new phone. App does not work on Note 10. I have sent feedback for weeks with no response or updates. Would get another app, but this is the only one that works with the DVR. I was told I may need to buy a new DVR for remote access. Very disappointing!

Min. C. Mar 6, 2021     

I have been using SuperLivePro for years after changing from another app which had given me much frustration. So far, I have no problem with SuperLivePro and have been very happy with it. I just use it to view my cameras and do play back.

Mic. Q. Nov 21, 2018     

This app has been horrible from inception. It always tells me wrong password several times before letting me in. Also im not sure if it's the app or the system but the cameras are constantly glitching and losing time. This has been the worst along with the security company that sold this to me. Beware of Patriarch Security! Owner Otis is a crook!

Yan. May 11, 2019     

This app couldn't run on the android 9 software of almost every Samsung phone which makes it completely useless. The issues have been remained unfix for few months ago. PLEASE FIX IT FOR GOD'S SAKE!!!!!!

Chu. H. Jun 15, 2019     

unable to open after updated huawei phone to new version emui 9.0. this superlivepro currently works on emui 8.0. i have tried the superlive plus but the live picture quality are very poor in this emui 9.0 as compare with the pro version quality eventhough have tried set to 'Sharpness' to 255 max in the plus version. we look forward for Peng Antai for urgent action accordingly.

Dar. Dec 15, 2018     

This is a great app, been using it for years now. Only thing I wish it supported is the motion detection playback that my dvr has. As it is, it can be challenging searching through playback but its live viewing exceeds my expectations.

She. L. H. Mar 11, 2019     

this app is great... has been used for so many years... but since my sumsung note 8 has upgrade the system software, it cannot be used anymore. just wonder whether there is any new upgrade version to overcome this... tq.

Ste. B. Apr 23, 2019     

It was working great until i had to update my Android Note8. Now it doesn't work. It tell me to contact the SuperLive Pro developer to update their firmware to work with the updated Android version. Please help.

Ang. B. Feb 5, 2019     

I had the same problem with the Android update. This app would not work. I downloaded Super Live Plus. Signed in with the same info. All works perfectly again. New app is much better.

Jul. S. Jul 22, 2019     

As per loads of reviews, I have also upgraded to an S9 phone and the app does not work on it. Spent a log of money on this camera set up and useless when you can't view it from your phone. Please update with a fix ASAP, ridiculous situation we are all in and have been for several months by the dates of these reviews. Any response to us??

Jes. B. Apr 3, 2019     

giving 3 stars for my mixed reviews. worked ok for most part before I did most recent update on my Samsung s8+. now it wont open app just says it has stopped working. I cant delete and reinstall as it is for apartments I manage and it was set up for me.

kha. k. Mar 3, 2019     

the application did not work on my mobile samsung note 9, it shows error message : this application was build for older version of andriod and may not work properly, try to check for updates or contact the devoloper. please advise

Jas. L. Jan 17, 2019     

works, but very, very, very hard to view history. The date times are so small even a eagle cant see them and you cant zoom to see, or do entry. its a veiwing and scrolling. Good luck on your future.

Man. S. T. Jan 28, 2019     

it's a very user friendly application and has a quite clear interface. but it's no longer supported in the Android P. So an immediate update would be appreciated.

A. G. u. Feb 11, 2019     

I have not had any problems since I downloaded this app. My Samsungnote9 updated and now I can't use it. It keeps force stopping. Please fix. I use for work. I would have given it a 5 star if this was fixed.

Sna. S. Mar 28, 2019     

I really love this app overall because it worked well for my clients for the past 5 years. However, now with the newest android version, this app collapsed. We are not able to use the app because of the android version. Hopefully this doesnt happen with the iPhone as well. Please fix this problem so we can use the app again. However, what other app can I use for this android version?

The. T. Mar 16, 2019     

The superlivepro and the superlivehd both are not working anymore after the galaxy S8+ latest update (I mean the galaxy s8+ update; the phone update NOT your apps). Please try to update your programes to be used again. Thanks

Eri. R. Mar 21, 2019     

It is a good basic app for home surveillance use. update (March 2019): This app will not work on the newest Android OS on my Samsung Note 9. I checked for an update but the hasn't been an update since early 2016. The app is useless now. I have no way to view my cameras.

san. t. Sep 17, 2018     

It would be alot better if you could fast forward the video on different rates while replaying. Very hard to go a specific time while replaying it.

A. G. u. Mar 19, 2019     

I just bought a new Galaxy S9 and the app worked fine. 2 days after U bought the phone Verizon did an upgrade and now the version is to old on my brand new phone that was purchased because it was comparable. Don't upgrade! Ugh

A. G. u. Mar 17, 2019     

Can't figure out how to use away from home network. Viewing my cameras live, or on playback works perfectly when I'm on the home wifi network, but if I switch to 4G at home or away it refuses to connect. I can't find any instructions how to fix this, online forums suggest port forwarding? I'll continue to search for help online, as im sure theres a simple fix, but instructions for IT dumbies like myself would push my review up to 5 stars...

Ala. D. Apr 2, 2019     

App used to work on Sumsung Galaxy S9+ but now won't launch. Error message claiming using outdated app contact developer for update and/or search for updates. No update available. The frustrating thing being app works fine on Galaxy STab 2. Very Frustrating

Dom. M. Dec 5, 2020     

This app is not useful, helpful, or usable. It is not compatible with any newer versions of IOS/Android. Do not waste your time until a new update comes out , if ever.

che. d. l. Feb 22, 2019     

worked great till I got a message to upgrade my s9 android when I did it removed the app and when I reinstalled it will not open showing the app keeps stopping how can this be fixed? sent email to tech people of course I did not get any kind of response or helpj

jul. l. Oct 15, 2019     

It made me feel safe and less anxious to be able to see at all times what was happening, the recording feature was also implemented well NY the company and very accessible. I am much calmer and less worried. Julia, office user