thredUP - Shop + Sell Clothing

Less freezing than before. I wish there were separate "home" and "current search" icons on the bottom; if you are searching, select a specific item, and hit the back arrow, it will take you to the point you were at previously. But if you hold the back button a moment too long, it will take you to the home page and you lose your search (even if it's a saved search you will have to start from the top). Overall, it's a great app with pleasing aesthetics. I enjoy thrifting with it 😚

Cant get rid of the push notifications. I delete them by selecting off to those and email alerts but they turn back on automatically. So frustrated with the app that i'm near to deleting. The last shipment was a dud and at 1.99 per item to send back i'm just not sure its worth it. Sizing is hard with so many brands that i'd almost rather spend a little more and skip the fruatration. The annoying alerts at the bottom started recently but.... As soon as i x out of one another pops up!

App works well enough but item display is lacking. The item description *like new with minimal wear, if any* seems a rather variable interpretation based on perceptions of the viewer. For example, when looking at a skirt, slacks, Coach bag, etc., the first thing I want to see are ALL of the seams and hems. It's hard to agree to potential restocking fee for returns when viewing option doesn't include 360° zoom.

I still love this app. I have gone down and up and then down again in sizes, and it's always affordable. I used to complain about the waiting time for delivery and also returns- especially returns- but honestly, I had to recalibrate my expectations because of over tech-ed places like Amazon. I like the idea of a smaller carbon footprint, and im willing to wait for it. Love LOVE this app

Love the items! App needs some work. I'm a bigger girl, and even though I put my sizes in the filter, I still get tons of listings for items way too small for me. Measurements on items are not accurate. They would really save time on returns if their measurements were more accurate and able to filter items better.

Absolutely mind blowing! The most customized shopping for any size budget. Fantastic selection app is incredibly easy and fun to use. The only thing you may come across that might be difficult it's too many items to choose from. 🤗 lol. But they have the most incredible prices, tons of sales, and even great 😃 free shipping offers too. Filters make it easy to customize your shopping. Now you can own that dress or designer bag you've always dreamed of ! 👠👗👖😁❣️

I like thredUp but I believe your search engine could use some updating. I find it more helpful to be able to type in what I am looking for and then be offered the items that are in that category or similar rather than clicking on the filters individually. Also a lot of your products are mislabeled.

The app is okay. Sometimes it won't load anymore nor switch between tabs, so I'll have to close out and open it back up then it works fine. A bit annoying. Pros: easily sort by size, price, style, searching is easy, love the like function. General measurements are included (length, waist, bust). Return process is easy too. Cons: I feel so pressured to buy things! Because it's a thrift shop, you never know if what you want will be there the next day or if someone else will buy it before you!

Overall I love what Thredup has done for secondhand shopping. I think there is more potential for sales when it comes to measurement accuracy, fabrication details, and visual presentation (detail shots, models wearing more of the garments, etc). I also think "final sale" items are a really hard sell because it makes sense to always have a return option when you have no clue if the item is what you think it will be once you hold it and put it on.

ThredUp is now the primary way I buy clothes. They are very honest and transparent about the conditions of used garments, prices are great, the customer service experience is awesome, lots of great perks, and I feel better about my fashion knowing I'm shopping second-hand. I can't count the number of people I have gotten into ThredUp, I'm a super fan. My only critique (hence 4 stars) is that it can be time consuming to find exactly what you want: the keyword searching can be a bit clunky.

It works pretty well. The only glitch is that the notification don't always link to the right page and I just end up on the home page instead of a saved list, etc. Update: glitch above got fixed, but the app in now consistently freezing on page (e.g. I can't click on a item to view it, while within a saved search. I have to keep exiting out of the app and trying to more direct try view the item.)

Thread Up has been such an amazing experience! The prices and selections are unbelievably awesome, and the measurements provided make it super easy to make sure you get exactly the right size every single time. There are always great deals and sales on the already majorly discounted items. I love shopping here! The only issue I've ever had is that the app and site do freeze up a lot so you have to close it out then re enter which causes you to lose your place. I still give it 5 stars!

This app used to function so much better, but it seems like every time there's a major improvement to the website, the app gets glitchier. The search function is MADDENING. If you decide to change your parameters mid-search, often times it will just show you everything from the category you're in, even though your parameters are clearly displayed at the top. I really like the company, but the app is a pain to use.

Loved this app until recently. Constantly crashes when click on pictures of items and now MORE THAN HALF of my favorites are gone. It's like they decided to only let x-number favorites now, but we had no idea. Really unfortunate and turns me off of them. Why the cart time differences on accounts? You've been saying for over a year you're testing out different times, but still practice seems to be unequal. Customer service is zero help. Yeah, thanks, whatever, basically. Don't bother!

The app is still very glitchy. Takes forever to boot up and things won't load. No way to report items with wrong photos or colors or types. Search functions are very limited. Only some items have measurements and others don't, like skirts? Makes it hard to make an informed purchase ESPECIALLY since they charge per item for a return. Would much rather a flat return fee. It's getting hard to continue using this service.

The app is very unpredictable. My saved items and clothing brands may fail to load, showing incomplete or empty lists when I know items are available. In these cases, I have to quit and reload the app for the items to reappear - this becomes very annoying when I want to look at multiple items that are saved lower in my lists. Shopping thru the app shouldn't feel like a chore

I absolutely adore this app💕💕💕 All of the clothes are beautiful and never in bad shape. I bought something in "good" condition and it looked amazing on me like brand new. The app gives me rewards and perks like free shipping or $10 off. I am on superstar level. It's really tough to not check the new items being added every hour

Love the selection, love the prices! I've been looking for ways to dress in better quality clothes, not break the bank, and lessen my contribution to the issues of fast fashion. This was the perfect response! I pretty much only buy from thredup and a local high quality 2nd hand store nearby now. Amazing deals and a fun way to explore your fashion while being eco-conscious.

The app is not the best to shop on, definitely has a bunch of bugs and freezes frequently. I do most of my shopping online through the website. I do however, love Thredup and as much as I've used it I would guesstimate a 3% margin of error with orders. Customer service is great though. Great company, app needs some work.

I've been buying from thredUp for years and I can honestly say that I've never been disappointed! They have such a wide selection of styles and brands to choose from. I feel like sometimes half the fun is exploring what unique finds are out there. Plus there's the added bonus that buying second hand means good things for you AND the environment!

I have been beyond impressed with this clothing app!! The prices and quality are impeccable. Fast and easy shipping, the packaging and cute little green polka dots is always a bonus. So much to choose from. I especially love the breakdown of the sizes and the waist and rise of jeans and shorts. I'm tall so shopping for pants that fit is hard to come by. #thredup

Overall it's awesome! I wish there was a better way to get in touch with customer support, but overall I think the app and the service are great. Update: April 11, 2022. App freezes and crashes constantly. Saved search is not following the filters applied. I don't know what happened, but the app is extremely frustrating to use now.

App seems to be glitching a lot - saved searches are no longer correct and several big brands disappear from the drop-down menu in the search feature (but do still exist elsewhere in the app). I keep thinking there will be an update to correct these but I haven't seen one yet.

I love threadUP! They've got great deals on clothes and accessories and have frequent sales. They also give you the ability to sell clothes to them (be prepared for a very long processing time though) and give you points for every purchase that you can begin to use as credit. The only thing I wish they would change is to start offering men's clothes!

I've bought a TON of clothes from thredUP and in the past have used my points to waive return fees since all the other options for redeeming are pretty lame since they take over whatever promotion code they have at the moment. Now without notice they changed it so that the return points only work on up to 3 items. Pretty wack since most of it isn't sized properly to begin with

I still love thredup. When I have time, they have beyond great deals and make me feel better about helping the planet. Still want their subscription box back. Maybe I'm part of a niche market, but I don't have a lot of time outside of work and family. I also appreciate having a person with better taste than myself to help me look better. Your stylists are amazing! Your mission is amazing!

Have bought lots of clothes from here, and sold some too. Massive selection you have to root through with patience because the search tools don't really filter out much, and the sizing isn't always quite right, but they have any easy return policy for anything not on final sale.