Category : Entertainment
Updating feedback after the dev's comment. The app is even more distracting now: notifications come in bursts but mostly after they've already timed out. That is, you get notifications sounds (say 5 or however many there are/were) and the notification area shows all the corresponding entries but, as you click them one by one, all you get is "raffle has ended" messages. This is on Android 12
Even when I click on a notification instantly the supposedly available tickets are already gone. A real shame cause in theory this is a good app. Deleted it for this reason before, reinstalled cause I thought maybe I was doing something wrong but will be deleting it again.
Users botting. The app itself works fine, but good luck actually accessing a ticket for a popular event 😩. It's painfully obvious that it's botting - I can be on my phone and instantly hit the notification and miss out, every single time. Edit: they say there's no botting ... sure. I work in tech, this is very obviously botting + you can find/implement a bot easily online. You should implement some sort of ordering to who can purchase a ticket for oversubscribed events, or some other product feature other than 'first come first served', where a bot will always win.
Too many notifications far tickets that are already expired, and when I'm lucky enough to start the payment process I someone else seems to have already bought the ticket. So frustrating!
Unfortunately this is a scam. We were refused entry with the tickets we purchased through ticketswap. Avoid! Update: TicketSwap were supposed to reply to my complaint in 5 days but has been ignored for weeks. I don't have other means of getting a refund so now I'm out of pocket a lot of money.
Ticket notification delay is still an issue since 2019. Platform is full of traders. I saw one example of an user that has sold 23137 tickets alone. The app shows a message stating that TicketSwap limits the prices in order to make it unattractive to traders, but how unattractive is it that a single user alone has sold more than TWENTY THOUSAND tickets?
Completely useless, login impossible! If you keep your email app in a separate account - to protect the effective centrepiece of your digital identity, should your phone ever be stolen - you simply cannot login. So, for me it is entirely useless and a complete waste of time. Very, very bad programming.
Reliable and trustworthy, I've been using this app since it started and works perfectly. The only thing I don't like is that it became quite expensive with the fees. It's almost impossible to sell your tickets for their face value.
Sometimes they disable SwapSecure fraudulent tickets without noticing you and without refunding you. This is not acceptable. When I asked them why my ticket was not working, I got a refund but in front of the every, it was hard to find another ticket for the event. Except this, the features are very good
This is app is great. Had tickets to attend an event and I tested positive o the day. the tickets sold on here on the day. This eased the disappointment of not being able to go.
Super solid and safe way to buy and sell tickets. Especially handy now with all the moved dates because of covid.
Would be great if it wasn't because at least 30 % of the raffles notifications that I immediately answer (with already unlocked phone in hand) say it's too late that it has already started
Appreciate the want to avoid touting & make event prices fair when tickets get resold but the app is not functional enough to give everyone an equal chance to enter the resale raffles. The notification for the raffle comes in too late, as 80% of th time when I have been on my device and I immediately click on the notification as soon as it appears, yet somehow the raffle has already started and im unable to enter. Not to mention when I have to open my phone first! Fair is not a word I would use
Very easy to use. I've sold and bought tickets very quickly! TicketSwap is a lifesaver!
Amazing app! Everyone is happy ❤️ sell tickets for gigs,raves any popular event is listed on here and you will find legitimate buyers where money is received instantly & the buyer receives the ticket instantly through there email and via the app 🥰 best off all you escape buying and selling to (SCAMMERS) couldn't ask for a better experience just glad this app exist.
While the raffle system sounds good in theory, the notifications come too late aparently. I click right away on them and the raffle is already done. Many times it shows errors. The lucky charm system also seems very random and useless. A lot of work still needed for it to be functional. Till then, it's pretty frustrating.
Great app. Bug in sending thank you picture to person selling the ticket. I cannot select a picture only a pdf, and the latter does give an error as well. Suggestion: create a "smart pool" with notifications for new tickets. I would love getting fewer notifications if the chances go up that I'll be able to actually get it without someone else already paying.
They should fix their notification system. There seems to be a delay. Even if you click on the notification immediately there seem to be someone already paying. The ticket swap webpage on my computer shows tickets before my phone get the notification. This is super frustrating. I missed 60 tickets over the last few days while being on my phone almost constantly.
My answer to the "ticket swap" robots taking care of the replys: Your excuses written by a machine won't make happy using your app,nor will get me tickets. Admit that 97% of the ticket deals on your app are made by bots and you just waste people's time. No human will be able to beat the machine,and knowing that you don't do anything about it...because,for you you,it doesn't matter who buys tickets through your app as long as it give you profit. I am so fed up of apps made just to rip us off.
Only supports pdf and pkp. I have tried to sell tickets for an event multiple times now and haven't been able to because the event organiser doesn't send the tickets in the format ticketswap want.
I was never able to buy a ticket. Probably because of bots, even if the devs deny it.
Very fast and very secure. Its amazing
Full of bots. I've clicked on many notifications as soon as its appeared and every time it says someone else is paying. The event I'm after only has a 1:3 ratio of tickets sold/tickets wanted so there is no way they these are all genuine people.
Getting late notifications! Battery optimizations disabled, getting notifications on phone later than on email.
Website is excellent and the app is easy to navigate. I installed it to get notified for hellfest tickets. However after weeks of failing to get any of them I found out that notifications arrive 1h+ after the actual ticket is put on the website. 0 chance to get a ticket through the app unless I refresh it all the time, which is easier to do on the website.
Great app for finding tickets, but the fees are too much imo. They've just been increasing over the last few years.
from 3 working days for payments from my tickets sold on this app , they made it 12 day's next time i f.... donate them !!!!my last time im using this app!!!
Crashes sometimes after I click to enter a ticket raffle draw, also hate getting notifications for ticket draws that finished ages ago when I connect to the internet (maybe timestamp ticket draw notifications?)
Extremely poor service. The ticket I bought didn't work, and I've been trying to reach customer support since 1 month - they've never replied on any channels. The seller agreed to reimburse the ticket, but it's impossible to do through the app or website. A waste of time and money, avoid it.