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Virtual Survey

The Virtual Survey mobile app allows you to video chat with a moving expert, enabling them to remotely assess your moving needs and estimate the cost of your move.

Category : Business

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Reviews (27)

Ste. B. Apr 29, 2022     

No problems. Connected with the moving rep right away, no hassle. Felt like dropping this review since all the ones posted here are negative. Most people probably never take time to leave reviews since everything went well.

A. G. u. Jan 10, 2020     

Completly a trash app. Spent over 30 minutes trying to get it to work with the guy on the other end. Wouldn't load us in the same room, multiple app and phone restarts. We got in the same session once, the sound didn't work and it kicked me out. Useless.

And. K. Oct 27, 2021     

The app link they send you to start the survey only works for iPhone. Anything else opens to the Apple app store. Tried it on my Pixel, tried it on desktop. Uninstalled and reinstalled the app, tried SMS and email. Created a new appointment. Wound up having to borrow an iPhone to complete the survey. Why even bother having an Android app if you can't use it?

Chr. T. Oct 23, 2020     

Why even use this? Camera couldn't be rotated, bluetooth mics caused issue, connection lost numerous times. Meet, Skype, Zoom....all free, all work, all are compatible with Android or iOS, all can be recorded, all are secure.

A. G. u. Oct 1, 2019     

App didn't work as advertised. Tried multiple downloads and reinstalls. Various links sent to my phone led me to the Google play store to download again. App showed already installed and when opened would not function. Latest Android OS and Galaxy S8.

Kev. Y. Aug 7, 2020     

Had no issues. Received link and it loaded no problem. Clear video throughout (using mesh wifi system in house), audio broke for a little bit. Would definitely use again

Jef. S. May 18, 2022     

Constant crashes despite great wifi, crashes when switching camera, won't rotate, mediocre quality when working

Kur. B. Dec 10, 2020     

Easy to connect after receiving the link. Video call quality was fine and had no issues rotating camera. Made the virtual quote process easy.

Chr. P. Nov 30, 2020     

Why use this? Other better options for free. Call crashed. I had great signal but call kept dropping audio and video.

Ste. A. Jun 24, 2021     

I downloaded the Android version of the app but could never get it to work. I suggest using a moving company that will actually send a salesman to your house.

Bar. M. Jan 26, 2022     

So Easy! Clear, uncomplicated way to show someone exactly what you're talking about.

Lau. E. Jul 16, 2020     

Terrible. I haven't downloaded and then when I received the link it started downloading again and would not open. Worthless.

Cra. Dec 13, 2021     

App doesn't work. With the new privacy regs on Android this app is broken.

Jes. A. Jun 30, 2020     

Link sent via email and text won't launch into shared session, tried on multiple devices

Dmi. G. Oct 27, 2021     

Nothing works... You press "send email" button - no email. Prees "Send text" - no sms

Dia. L. Nov 16, 2021     

The app worked very well. Would recommend to anyone who is planning to move.

A. G. u. Mar 27, 2020     

App seemed easy to use. Did not confirm my actions worked.

ysp. s. Feb 18, 2022     

App crashes when switching to rear camera

Bra. A. Mar 9, 2022     

Literally nothing on this app works, don't even bother

War. T. Oct 5, 2021     

Issues when more than one company is using the same application.

Gre. B. Jan 13, 2022     

Not functional at all

All. L. Nov 15, 2021     

It is not working at all.

Sam. C. Feb 27, 2021     

Could not connect

A. G. u. Feb 5, 2020     

Was great to get a virtual estimate and not have someone come to my home thank you United Van lines

Mik. M. Jun 9, 2021     

Kept cutting out.

Pau. D. Feb 5, 2021     

Annoying

A. G. u. Mar 20, 2020     

Worked flawlessly.