• 311Direct 1
  • 311Direct 2
  • 311Direct 3
  • 311Direct 4

311Direct

311Direct is a mobile application which enables the residents of Miami-Dade County to report neighborhood problems and code violations to the 311 Contact Center.

Users can attach a photo of the problem
Submit relevant details
Choose to remain anonymous or provide their contact info for follow-up
Check the status of their submitted reports
Create a profile for fast reporting
Use Ask 311 to message our 311 Contact Cente

Category : Tools

Related searches

Reviews (27)

Joe. D. Feb 7, 2020     

It's another typical non-functional automated form designed by bureaucrats without taking into account the real world needs of the user. I tried to report an abandoned vehicle on the side of the road by a vacant lot and the app only takes complete addresses that have a property folio number with Miami Dade County. No field to enter intersections or other locations that do not fit a specific address. On the section to describe damage the Other (Specify) field does not allow text to be written.

Kni. R. Feb 5, 2022     

Easy to use and convenient.

Her. C. Jun 10, 2021     

Excellent! I reported a dead animal and they arrived within 2hours. There are alot of services in this app.

Sam. D. May 26, 2020     

This is useless because it only allows reporting of a menu of issues, which is grossly inadequate.

CRC. Aug 9, 2019     

The Personrel that works for City of Miami Dont care and dont use this app. i have palced over 4 legi complaints of city code violations and they can never find issue. sent pics info never got back spoke to Person in charge of Flagami they never did nothong. They should delete app and fire all they dont do thier job. Shame on You City of Miami No wonder we are like a Banana Republic with corrupt govt officials. Dont do Nothing but take our Taxes for what?

Jac. F. Mar 12, 2022     

I needed it at the time to get information about some of the programs that was here in the mind of the big county area but it did not help me

Yev. Nov 24, 2021     

Doesn't work. Won't submit any service requests.

Mel. S. Oct 4, 2021     

They never answer their telephone nor do they have enough of information for those who calls them

Laz. M. Jul 8, 2019     

I am blocked because I started reporting all the illegal dumps. this app is just for show.

Jac. Q. Oct 4, 2021     

Need More work on it

God. b. A. Jan 23, 2020     

This is a double sharp sword 1 can be good in some times 2 can be used inapropied for abused & take pic to spy the people recidense One more tool from BIG BROTHER You dont think is enough regulation from this local gov ? And now what? Help to BIG BROTHER & you will be SORRY

Ame. M. N. Aug 22, 2021     

I giganter nature need mydirect express and food stamps im on sidewak on 16street im gordon fisherman all imfarmer no farming im handling all farming and fishing whith weight scale huge shrimpimg baskets push towboatlines rock boats all deliveries im makeing alone earth eatary and dietary restaraunts headquarter i drop blue prints permits and farmshare farmers markets farm stores church meaning saint steavens blue rug beach walk to beaches shahzaadeemuhammad card delivered to me in overtownMast

dia. e. Dec 14, 2020     

Not the best

Jim. B. Apr 2, 2018     

I've submitted request for pickup and it was once visible in the system and then disappears. Only reason I checked was I received a warning in my mailbox (NOTE: NOT MAIL) about my lawn trimmings. So now I'm updated and resubmitted, we'll now wait and see if it works this time. App currently sucks as is.

Jav. M. Jan 26, 2018     

Nice concept. But unfortunately the people who received the request are completely neglecting. Close cases without previous check. Wasted of time. Reported a littering and still growing. What else can I say?

Abe. A. Oct 7, 2016     

The app itself it's not that bad, but the people receiving the "service requests" do everything in their hands NOT to help or provide good service. They simply close tickets without any basic investigation of the issue reported. What can I say, it's run by the government...

Tho. L. Jul 15, 2017     

Unable to resolve sound structure and un-being well due to lazy neighbors and poor broker. I feel stuck and even question the integrity of this well-beyond asked price. (Rental: Sindy Munoz), tenant-myself.

Pat. L. J. Sep 18, 2016     

Does show me how to send them the messages

Alb. C. Jul 14, 2016     

DEAF EARS

Eli. P. Mar 28, 2016     

App crashes everytime when pressing "Done" on the screen where the location where the report is taking place. Fix it the app please.

Ben. Mar 21, 2016     

This is a smart idea. I'm alway driving into pot holes

Mer. C. Mar 23, 2016     

Is there a reward for letting them know?

PAT. A. Oct 22, 2015     

Does not load the questions i just installed this application

Mic. D. Jul 16, 2015     

- Multiple-choice questions use an unusual scrolling mechanism for selection. - There are questions which can be answered by selecting 'options (specify)' but there's no designated place to specify. - If you're not careful and press the submit button there's no confirmation so the partial issue gets submitted. However, the app DOES function, so I'm going to give it a 'C-minus'

O. G. May 6, 2015     

Got a message "Oh Snap! Something went wrong while loading the app :( ".

Hal. D. Nov 4, 2015     

Even with location on still defaults to 111 building. You have to manually enter address and then when they send the confirmation email there's some other no related address and the complaint is closed. USELESS. Developer should be ashamed of themselves.

Mic. K. Feb 24, 2016     

Never came on