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AAA Mobile

AAA Mobile improves on-the-go access to trusted AAA services including travel planning tools, discounts and rewards, and roadside assistance. The mobile version of AAA’s TripTik® Travel Planner helps you find and get directions to AAA Approved and Diamond Rated hotels, restaurants and attractions, and the ability to create and share trips between your desktop and mobile devices.
KEY FEATURES INCLUDE:Maps & Discounts• Find more than 59,000 AAA Approved and Diamond Rated hotels and restaurants • Book your next hotel or rental car• Save with member discounts at over 164,000 locations• Share saved trips across desktop and mobile devices*• Find AAA Approved Auto Repair facilities, AAA office locations, and cheapest gas prices near you

Roadside Assistance*• Request a tow with Roadside Assistance • Get instant battery replacement quotes (not available in all areas)

COMMENTWe welcome your input, and will give careful consideration to your thoughts as we improve the AAA Mobile app for your use.REPORT AN ISSUEIf you find AAA Mobile not operating optimally, use the Send AAA Feedback button in the app to request assistance.

*You must be a current AAA member to use these features.

Not a member? You can still use our unparalleled trip planner functions. To take full advantage of all the features of this app, Join AAA.

Category : Lifestyle

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Reviews (22)

Vau. M. May 12, 2022     

Too many permissions, way too intrusive. When it becomes something on the vehicle itself I would reconsider. I get better fuel mileage enough the way I drive, as opposed to the AAA idea that it more than doubles what I could save with that apps compliances. This app can't factor in road conditions, traffic or really about anything else except your GPS movements. The extra permissions on top of all that make this app seem too much like it totally spies on you, 24/7, inspite of any claims contrary

Nun. B. May 18, 2022     

The app is only useful for roadside assistance. You have to re enter your id number within the app to look at hotel options, and after doing so, it just tells you to enter the number and zip code over and over. You can't click through to any hotel. It's just pointless.

Sam. May 12, 2022     

The road side assistance is horrible. The ETA provided in the App does not match what comes in the Text and what's in the text seem accurate. Then what's the need of an App? There is no way to update the request but only option allowed is Cancel. The search for Auto repair shops is also not accurate. Only lists near by AAA owned Auto care.

Arl. B. Apr 22, 2022     

Getting roadside assistance is unreasonably difficult and if I were in more of an emergency situation than I am now it would be downright unsafe. The UI is remarkably unintuitive and when I finally do find what I need I get bad gateway errors even on the most updated version of the app. When I call the phone line they direct me to the app that doesn't function properly. This used to be a service that I recommended to anyone who had a car, now I feel like I should just use my insurances roadside

Fat. L. May 7, 2022     

This app is The Worst insurance/financial app I've ever had. Constant glitches. I uninstalled and reinstalled again and it's worst. I hadn't used in a while and decided to see of they've fixed it. Nope, still the worst. I would expect more from something I pay into.

Bay. C. &. V. May 9, 2022     

I wish i could give this app zero stars, but I cant. This app is the opposite of user friendly. Had a membership for myself and my fiance. Went to try and order him a tow but NOTHING came up in his name, only mine. Tried calling the help line and was put on hold so long the call disconnected.... TWICE! So much for being helpful in an emergency. Ended up having to call a friend to come help. This is absolutely rediculous!

Dia. D. May 26, 2022     

Already sent zip. 02370. Probably will dump app. Not loading! Just tried to go into app after renewal for June. No luck. Dumping app, will call AAA. They've sent a card electronically, so why do I need the app????? Zip is 02370, updated from old address. Still telling me to retry one day later.

pra. i. Mar 29, 2022     

App is super slow and buggy. When I hit the roadside assistance button I get a blank screen with no_network. Thank God I'm not in an emergency situation. Can't believe they've put out such a non functional app. Need to do everything on the website or the phone.

LaT. F. Mar 27, 2022     

It seems like the more updates the worse the app gets. I can't even use the app. Initially the app moved at snail speed, but you were able to compete the task at hand. Then it got slower but it still worked. Now you can't even use the app at all. You are unable to scroll. The top of my phone where the time and notifications flickers every time I open the app. I tried deleting and reinstalling which didn't help at all.

Tif. S. Apr 5, 2022     

Can I turn off your updates? I suggest you give the customer an option to do so, or to roll back to a functioning version of the app. The app updated while I am away from my home area and now won't let me sign in and I pay a lot for the top tier membership. This isn't worth what I pay. I can't even log in now. My membership is Mid-Atlantic, but I am in AZ right now, so it's telling me I don't have a membership and keeps requesting my home address, after I enter it, I only get 'join now'.

Gyp. Q. Apr 22, 2022     

One of the worst apps. Cannot reset password. You get in an infinite loop of pages without finding the password reset, which apparently doesn't exist. Super annoying!

Bur. G. May 15, 2022     

Can't even create an account, "Unexpected error when handling authentication request to identity provider." Is what I get evertime. Way to many permissions should have went elsewhere and uninstalling it's worthless.

Ben. B. Mar 26, 2022     

I love the service of AAA, so I will say that! The ap is terrible to navigate, though. To try and get to my insurance policy vs my AAA membership is a nightmare. Hit and miss if I can get there. Unreliable if u need to pull it up.

Ham. M. May 5, 2022     

This was a life savering addition to my life. I would tell anybody that it is well worth the money you spend for it. I always thought it wasn't needed. I was very wrong about that. I needed it and customer service was very accommodating. This service has been the answer to my prayers as a woman, I can change a tire but my health has been in a decline so the investment in this service was an investment in me.

Ala. L. Apr 20, 2022     

This app is useless. Has you login in multiple times and won't recognize login even though it is the correct username and login. Not sure what the point of this app is when it's easier to call than try and navigate this app.

Kat. W. Apr 26, 2022     

New app causes huge delays in service. I waited 4 hours for service. It wasn't a busy night, it's just not notifying drivers on an appropriate time.

Tas. Y. Mar 28, 2022     

The app is the worst damn app I have ever used. It's not user friendly, it kicks you out and requires you to sign in. Everything I try to buy a battery, it kicks me put and requires me to sign in and input the information in again. Whatever they did to this app, they did not make it with users in mind. Dev ops and developers need to get in a room and redo the entire damn app. This is trash.

Kei. W. May 24, 2022     

Worthless for requesting a tow. DO NOT use this app - call them instead (but of course, expect to be on hold for a really long time). This app is incredibly awful; way too many problems to explain here.

Ali. N. May 15, 2022     

Last few times I needed service from AAA the app has not worked at all! Won't load or anything! I then am forced to call and talk with a rude customer service lady.. Not sure if I am going to renew this year!

Mic. M. May 20, 2022     

The App needs work!! This is the second time after renewal!! It would not let me log in!!! The first time I gave up!! At least this time after contacting you it did let me in!!

Mis. C. May 13, 2022     

Not good at keeping u updated on what u r paying for... Like I paid 350 for 5 yrs and they still charge u a yearly amount but the card says 2026 expires .. I was disappointed to find out during a emergency lock out that I no longer was a. Member for they just cut it off no email no telephone call .. not the AAA I used to value 85120

Lin. L. Jan 25, 2022     

AAA is sooo convenient! I wish I had AAA a long time ago but I made sure to get it with the new car. No complaints. It's so stressful trying to get roadside assistance during random times of the day/night. It's a relief to know there's car help with just a few clicks away. Also the discounts and perks are a plus!