Category : Medical
Doctor was great. Someone needs to update pharmacy locations because some don't dispense prescriptions and some are actually out of business. I was sent to a location that doesn't give out prescriptions. When I called customer service, she was sort of rude. She told me that, if I would have called customer service first I would have know. When she looked up other pharmacies a lot were not even listed in my area on the app, even after putting another zip code in. I won't be using app again.
They offered me free consultation and i was charged 40$ for talking less than 1 mnt with a doctor just trying the app tried called to refund and they refused. Nothing on the app mention about the charge and i was told to check the small writing when i got the trial they said somewhere they talk about charging . A lot of hidden charges it felt to me a fraud more than an application. Don't add your credit card
I've had a good experience. I think I used it 1 or 2x. Got the free 6 mo deal from tmobile a while ago. Paid w card already loaded on app. $40. Helped me as I dont have health insurance.
The doctor can't hear or see me on video call!! I used a good wifi signal & all app permissions are enabled.
The app does not allow me to make a consultation appointment. When I get to the payment option and I press submit and nothing happens. I've been trying for a couple of days
Aside from the poor interface, the app is weak, ineffective, impractical. Literally may as well diagnose yourself cross checking health websites and treating accordingly.
Updated the app and it still doesn't get past the payment screen. Waste of time
Scam. I do not recommend this to anyone. Apparently they have issues with Gmail to activate your acct. I called 3x just to use my husband's Hotmail instead. This back and forth took about 2 hrs then finally doctor called and was rude and to anticipate rx for earache in an hour at the pharmacy. After 24 hrs, my prescription still not in. The visit still has not been logged in the portal either as I do not see any notes from televisit in the portal. Terrible! I should have went to patient first.
No option to make an account, only look it up by giving email and birthday. Is this just a scam for personal information? How are you supposed to use it?
Problem fixed, still have some smoothness problems but now at least it works most of the time.
Amazing service and easy to use app!
Awesome app and service !!
STUPID F****** APP GOES ALL THE WAY TO THE PAYMENT SECTION AND HIT THE PAYMENT BUTTON AND DOESN'T GO NOWHERE FROM THERE STUPID F****** APP. HOW YOU MAKE A F****** APP THAT'S SO F****** IMPORTANT AND NOT TO WORK.
Had a dr consultation . prescription never got into the pharmacy . talked to customer care to fix the situation never got resolved and i couldnt treat my illness .
List medications that the doctor can't even prescribe.. total scam.
great app! doc called me in 15mins
this app has been a lifesaver to me and the kids
Couldn't prescribes basic Ed medication, total scam
Total scam! Save your money
Would not let me load pharmacies in my area
Thanks a lot
Love the fact I did not have to leave my home other than to go pick up my prescription No setting and waiting in emergency room being over charge for setting there Thank you
This app is great and is very user friendly.
It doesn't work? I went all the way up to the payment screen after consultation and after pressing submit it doesn't do anything. Kinda a waste of time. Edit August 17, 2020: So I finally used it, you get a call about 2 hours after you submit payment. The doctor spoken to seemed like he muted me a few times as sound went in and out and it didn't seem like he was paying too much attention. I ended up getting prescribed allergen eye drops instead of dry eye drops that I had requested? I called customer service and they basically said once the consultation is done they can't do anything about it. Make sure to research what they want to prescribe you before you get off the phone otherwise you'll have to pay again.