Adani Gas
Adani Gas Self Service Mobile Application is intended for all Adani Gas's existing Customers and future Customers who would like to get Gas connection for their Domestic or Industrial or Commercial needs.
1. Landing page of the app offers users quick links along with the emergency call number. User can either login into account to perform an activity or view the demo of the app.
2. Quick Bill Pay is a public service through which user can pay bill of any customer after entering valid customer Id.
3. New PNG Connection is a public service through which user can request new PNG connection for different customer types (domestic, commercial, industrial) by selecting their customer type followed by entering appropriate customer details.
4. Locate Us service provides user with location list. Based on selection options (Type / City), user can further filter data according to the location of a particular city. Data can also be filtered based on Domestic, Commercial and Industrial.
5. Locate on Map works same as Locate Us but instead of the list, the user can view the location on Map with different markers according to selected types.
6. If user is using application for the first time then after entering valid credentials user can login with their existing account to use all the private services of app.
7. User can View Bills – with last 5 bills and last 5 payments, also with the option to Pay the current bill as well as download the bill copy.
8. User can view and download the current Account Statement.
9. User can view Bill Analysis on a yearly basis
10. User can Pay bills and see the outstanding bill amount too, if any
11. User can Raise a Service request by giving all the details, if it’s a paid service, user have to make the payment.
12. User can also view past service requests and check the status.
13. User can also submit meter reading in a particular time interval.
14. Once User files a complaint, it will generate the complaint number, complaint number help to check the status of the complaint.
15. A Call Us functionality is also provided to call customer care, by clicking on the call button.
16. With Account Functionality the user can link and unlink any other account with their primary account. User can also add a new account in the absence of one.
Category : Business
Reviews (29)
Very poor service, most of time getting error, so can not pay online payment time to time, we have to pay by the link which we get on message which is sent by Adani to clear our outstanding bill. If it is possible try to solve the issue so can pay directly by app. If app is not working correctly then what means to introduce it....
Good for single account, if you have more than one it allows you to enter more but, it defaults to one even if you choose other account. So you are stuck paying for one or reporting reading for one only. Seems like I will have to open two or more sign-in.
Quick bill pay screen always comes up with a loader and then never disappear. I can't even interact with other options in the app. Bad experience..
I was using this app since last 1year and found convenient . But when I changed my device and started using samsung A71 (Android 10) this app is not at all working showing we are having some difficulty...... please resolve this isuue
Hopeless app. I used previous app which was not that good. But this is worst. I am not able to register (nor login with previous id & password. Whatever tab you press, it says Wrong Id or Password. No way left to use the app.
The app has lot of bugs and keeps on giving useless error messages like ur request cannot be processed at the time of login specially whenever app is update. Request Adani guys......if u want to maintain consistency then only u make mobile or else it is better not to have one.
Not open old app is good but, after update it's not open. This new application is not working properly. I put right ID and Password but still not open .third class Application. I request to all do not update or install in your device . I strongly recommend not install this application. Because I m also belong to IT filed .
The App says Invalid keypress even after inputting all the M-Pin password correctly and then after proceeding to the main screen, informs unable to retrieve data. The problem persists even after setting a new m-Pin
Paid my bill through this app using BHIM success payment still when I returned to app it says failure. Money not reflecting in my account in app. Their upi confirmation message is received too that they got payment. What a messy app. Kindly stop irritating customer. IMPROVE!!
Pathetic experience, not getting logged in after resetting the password. Not able to file complaint either from toll free no. Or application as it is not working.
Worst app..we are facing same issue like other that we had already paid payment and our bank statement indicates that our deposit had credited but not showing in adani app. And yes customer care is also not supportive they are saying that we are responding in 24 hours And 1.5 months completed but still they are not even answering by mail or by phone.
Login issues. Upon opening tha app, it shows we are currently working on it... And that's been for so long, but it has not been functioning properly
When we press the last number in the pin number to be input it say internal error. Tried uninstalling and installing again. It used to work great but now can't even log in
I am not able to login my account even though I entered correct coustmor ID and Password also I am not able to login my account on website as well. That problem happen every time I reinstall this app.
Very poor application update. Adani gas has update the application without cheking. I am trying to log in updated application with valid id and password. But repeatedly getting the msg. INVALID CUSTOMER ID OR PASSWORD. Then I try for the forgot the password by correct customer id, same getting tge msg. VERY STRANGE !!!!!!!!. Contacting customer care regarding the problem , one stirio type msg. From them. TAKE THE SCREENSHOT AND SEND IT ON MAIL. Very strange. !!!!!!!!!. God save us from such cust
Your mobile app shows msg that you are unable to process request and this msg is being shown since last four months. What is the use of your app then. I was trying to make pmt of your bill, but of no use.
Unable to login from last 2 months. Have tried more than 100 times. I understand it's very difficult for you guys to get your app repair. Request to google app store to kindly do changes, so that we can even give less than 1 🌟. To such useless app like Adani Gas. Who are unable to rectify their app from last 1 month. Adani Gas ⛽ app should be given Heights of callus attitude Award. Keep it up 0/💯 You failed 😂
Useless app doesn't operate properly never operate in one go. It takes more than 10-15 minutes for processing.
Aap is not very responsive. I filed a complaint on 31st of may and again on 9th june. But not received any response from them and complaint status still shows open. No update on progress nothing.
Before 4 months app was working perfectly fine, but today i went to check my bill, it says you have to login, and when i try it says invalid customer id and password, i can not do forgot password option also, need urgent solution
From last one month I am trying to login through aap, but it get crashed. How even can I submit the meter reading. Aso, it shows we are difficulties processing your request. How come before login.
Not proper working. I want to submit meter reading but system mentioned password is wrong. 😉😡👎👎👎 Website seems to be hanged... Hopeless App and website... Make sure that your so called systems work online properly, else keep yourself offline ONLY.
App works fine before but from last month it's showing all errors and not able to login and anything else. Support team please check as soon as possible.
Very bad user interface and very slow application it's been in maintenance mode since last 2 weeks.
It's not working as it should. You can't do anything mentioned. It gives error for every option you tap.
When App open there show message click to upgrade, after it successfull update, still showing same. not able to login.
Very poorly coordinated. No meaning of posting any feedback or meter reading. Central office is not even getting it. Useless app. Company is grossly misusing it's monopoly in the business.
Uid and password doesn't work on mobile app. Its only work on desktop or on laptop. I think that it is useless application.
Am not able to login into the app. It always shows a message 'wrong user id or password'. And whenever I click 'forgot password' again it displays the same message...the app has suddenly stopped working...was okk a month and a half back. Re installed the app too, but still same problem. Please resolve this at the earliest so that we can pay our next bill.