Advanced Support for Samsung

Once the tech guy had access, how do I know it is off now? There's no off option and I can't find it in the application manager.

What does this do but use up my storage..I haven't used new apps and somehow I'm losing data..

Had a great rep who fixed my phone in a snap.

Always THERE, ALWAYS!!

Love it awsome

Love it

Had so many problems with Samsung that it is so pitiful. I really hated it. at times I was about to pull my hair out and throw the phone out the window. you tried to take and speak a text some of the words would be taking the place of what it should be and I would not dare even repeat those words they were very vulgar. It's a shame that you have to look at your text message and read it before you send it. I was totally disgusted with them. Pastor Bill

I was very much helped by this app! You can see everything that the tech is doing with your phone while still speaking to them. When you are really stuck or you really fouled up something, it's the Verizon tech team to the rescue! Question though; when you're done with the app and the problem is resolved should you uninstall the app until you need it again?

Very nice professional customer service lady named Cheryl did a marvelous job helping me. I love the way they can remote into my phone and show me how to do what I need. It's so much better been waiting on the phone for someone to be available. Love it.

I wasn't getting my emails, called customer service the tech resolved the issue in less than 10 minutes and walked me through the process if it should ever happen again. Awesome service!

How comes i am able to download this onto my S5 and yet the app it's meant to be the add-on for isn't compatible for my phone. So stupid

Absolutely helped me out! This allowed the rep to get into my phone and find and fix my phone without having to leave my house!

The Persinger system isn't updated yet and it won't let customer support help or do what thru need to. So when it's updated I'll update and give better rating.

It might be a good app for the galaxy 6 but as far a verizons customer service, they didn't even make an effort resolving my issues.

I don't understand alot about technology but this app was the greatest. The tech did it all for me. Well worth it!!!

Samsung Galaxy S6...Excellent app, the tech had me download this, and then remotely accessed my phone and did what I needed done while I watched her do everything on my phones screen...very happy with the outcome!

This app is very helpful it does a great job I wouldn't be without it thank you

Cannot move app to my page

Online access for phones, tablets through Verizon.

Tech took control and fixed the issue

Search Carrier IQ before you download this app

Thank you very help full know what to do thank you

I had a problem with blocking numbers

Excellent, fast, and easy. Works quickly without hang out.

It was easy help from my tech to help me out with my phone

No point of addon in soluto not available for android in the uk

Very helpful and courtiers n no hurry at all

I just love it