• Aira – Visual Info On Demand 1
  • Aira – Visual Info On Demand 2

Aira – Visual Info On Demand

Aira is an app-based service for the blind and low vision. The Aira app fills the visual information gap for people who are blind or have low vision.

- Winner of SXSW Interactive Innovation Award for 2019
- Winner of three Mobile World Congress Global Mobile Awards for 2019 – Amy Bernal for - Industry Leadership; Best Mobile Service for the Connected Life; Best Mobile Innovation for Education
- Time Magazine’s List of Best Inventions of 2018

What is Aira?
Powered by AT&T, Aira is a service that instantly connects blind and low-vision people to highly trained, remotely-located agents. At the touch of a button, Aira delivers instant access to visual information, enhancing everyday efficiency, engagement, and independence.

Using Aira is simple.
After downloading the free app and creating an account, you’re just one tap away from connecting with certified professionals who are trained to provide visual information in ways that work for you, a person who is blind or has low vision.

What is Aira used for?
Blind and low-vision people use Aira to enhance their everyday efficiency, for activities as straightforward as sorting mail and reading menus at restaurants, to straight-up amazing activities like running a marathon or climbing a mountain. Aira is a flexible tool that can be used for whatever suits your lifestyle, with professional agents eager to assist with almost any task. Try Aira for free today to find out how you can benefit from using Aira in your life.

How does Aira work?
By using the camera on your smartphone – or Aira’s proprietary smart glasses – a live video stream is sent to an Aira agent. Through an AI-powered dashboard, an Aira agent is able to immerse themselves in a blind or low-vision person’s world, seeing and hearing their environment. Agents also have access to web-based data, including maps, location tracking, search engines, text-based messaging and even rideshare integration – all carefully calibrated to provide blind and low-vision users with a seamless and positive experience.

What is Aira Access?
Aira Access is a turn-key solution for enhancing accessibility. Blind and low-vision people can use Aira’s service for free through our Aira Access Network, comprised of high profile businesses from airports to grocery stores, from pharmacies to special convention events, and more. With our growing Aira Access Network, there is an increasing number of opportunities to use Aira for free. Aira is on a mission to provide free access to visual information to anyone, anywhere, and at any time. Find the full list of free Aira Access offers in the app.

The Aira Community
At Aira, our users are known as Explorers because that’s exactly what they do when they connect with our service. The relationship between our agents and Explorers is unique because of how they work together to achieve goals. When you sign up with Aira, you’re not just signing up for sighted assistance – you’re signing up to be part of a community.

– Key Features –
- Create a free account and start using the service without commitment
- Increase your everyday efficiency and independence
- Connect to a professional agent in under 10 seconds
- Use it on your smartphone
- Use it with your Aira Smart Glasses
- Integrate your Uber and/or Lyft account with your Aira account
- Join a supportive and inspiring community
- Easy to upgrade in the app to find a plan right for you

– Want to learn more? –
Visit aira.io/training to learn all about Aira
Listen to Airacast, our own podcast hosted by Jonathan Mosen

You are also free to contact one of our specialists.
Phone: 1-800-835-1934
Email: [email protected]
Web: aira.io

To maintain the best service possible, make sure you’re always running the latest version of the app.

Please note: continued use of GPS running in the background can dramatically decrease battery life.

Category : Tools

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Reviews (14)

A. G. u. Apr 13, 2020     

Update: Aira update recently would not install. I tried all suggestions from Google play, uninstalling the app, completely reset my phone... I still cannot reinst Aira. :-( * Aira is great, but none of my pictures are able to be shared. Every time I click on the share button under my photos the app says "can't share at this time. Please try again later.." I have a lot of pictures with a lot of great descriptions/captions that I would love to add to my camera roll. I hope this can be fixed soon.

Ton. s. Dec 22, 2020     

This app will not work on the google pixel 3AXL and all you get is lines. Also witht he sampsung s10 , we cannot take pictures and even you have to turn off the wifi to use the app. This app needs a lot of work and with regareds to the pixel 3AXL its totally unesable and If I was a new custoemr I would not be inpressed!

A. G. u. Oct 2, 2019     

Doesn't work on my device. Have a Blackberry Model no. BBE100 minus 5. Interferes with Talkback. When using, shuts off Talkback and restarts, taking me back to launcher. Also, cannot register. There is only a log on or phone number option. When doing both, get message an invalid message. Will uninstall this app as it serves no purpose.

Den. B. Apr 8, 2022     

Country bug: So I recently installed aira, but I'm not from the USA or any other english country. For some reason, it let me install it anyways. Before it didn't use to do that.

Ed. E. Aug 18, 2021     

Even though we didn't find a good use for it Aira would not return our materials and we were stuck with a bricked useless $500 phone. They are terrible.

A. G. u. Feb 18, 2019     

I love the service, I love the app, I do not like the privacy policy. I am nervous that video is being recorded

Kry. A. Sep 29, 2021     

Was excited to use it to help people "anytime, anywhere," but it turns out that it's not available to anyone in the EU, so the product description is misleading.

A. G. u. Aug 15, 2019     

Awesome! I greatly appreciate AIRA for their excellent service!

A. G. u. Oct 14, 2019     

Gatwick advise this app is available but it excludes UK users so pointless

A. G. u. Nov 14, 2019     

Amazing service that offers free visual interpretation to members of the blind and low vision community. It allows them to have much more independence and confidence thought every aspect of their daily lives.

Lyn. C. Nov 11, 2020     

I found it pretty good and easy to use

A. G. u. Sep 25, 2019     

Impossible to log in.

A. G. u. Mar 7, 2019     

it eas very interesting

A. G. u. Oct 21, 2016     

This is a fantastic service. It helps me with a lot of things in my life.