• AirWatch Samsung Service 1
  • AirWatch Samsung Service 2

AirWatch Samsung Service

AirWatch introduces a service application for Samsung enterprise ready devices. This application is a “plug-in” application that should only be installed and used in combination with enrollment of the AirWatch MDM Agent. It allows for additional MDM capabilities described below that only pertain to Samsung devices.
Depending on the AirWatch MDM console version you are using, please follow these steps to deploy to your Samsung device:If using a 6.1 console or older:1. You must first download, install, open and activate the Samsung Service 2. Then, download install the AirWatch MDM Agent available in the Google Play3. You may now enroll like normal and the Samsung features will be activated

If using a 6.1 SP1 console or greater:1. You must download, install the AirWatch MDM Agent available in the Google Play2. You may now enroll like normal and the Samsung Service will be pushed to your device during enrollment

Samsung devices are enterprise ready with enhanced security and management capabilities. Remotely manage settings, policies, applications and functionality on Samsung devices. MDM Features include:1. Device Restrictions2. Native Mail Client Configuration3. Wi-Fi Network Setup4. VPN Network Setup5. Certificate Management6. Application Managementa. Blacklisting Appsb. Required Apps

Category : Business

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Reviews (30)

Guu. K. Jun 26, 2014     

Leaving a company that uses this bloatware, I unenrolled, and decided to remove admin and after: the apps. I never regained control over my lock screen settings so I reinstalled the apps to retry. Now I can't disable the Samsung service's admin nor uninstall it. Few more attempts and I fear nothing other than a wipe remains. Booooooo vmware. Embarrassing this software.

Mar. H. Aug 29, 2015     

First, for those writing the bad reviews: do not install any app if you do not understand what it does. Lookup AirWatch on the Internet and understand they are in the business of providing companies solutions to secure and manage mobile devices. If this app is blocking functionality on your phone it's because your company has pushed a policy to disable that functionality. Uninstall can be blocked by your company. The only reason not 5 star - last update may 2014. Still waiting on full Knox support.

hot. Nov 5, 2016     

Need this app for work and can't even use it. Now it's stuck on the opening screen and won't let me connect to the work server. Tried to uninstall and it says to deactivate first, when I try to deactivate it says that it needs to be deactivated by the administrator. On my last phone it wiped everything so I lost all my contacts, music and pictures. This is the worst!

Tan. M. Nov 12, 2014     

This app can't be uninstalled. Tried unchecking it as a device administrator but there's no option to uncheck. Does anyone know a way to get rid of this app without a factory settings reset? (It forced me to password lock the screen and it's getting annoying now that I don't need it anymore)

Gre. P. S. Jul 26, 2015     

While reading the reviews one would think the app doesn't work. For the technical advance users, app works fine. I'm using it on Galaxy Note 3. My employer uses this and it works flawless. So I agree with others who say blame your company own IT department. Mines is better than yours! Airwatch along side this background interface work great as well. If you don't understand this app, sure, you're to rate it poor but for those that understand it, stand by it. You be the judge! Thanks Airwatch! Follow me in Google+!

ash. k. Apr 7, 2015     

Pls consider the one star rating as 0.1. Why wud u not allow a simple feature of fingerprint scanning to remain active. Dont u pay ur IT folks well? Anyways fir people wanting to u onstall it..you have to first goto device admin settings and uncheck airwatch..then uninstall as anyother app.

IT. D. Feb 27, 2015     

Give bad reviews to your IT department / Airwatch administrators, as they're most likely the real problem, not the application itself. (Except for a few legitimate reviews I've seen) Of course, don't give a bad review to your IT department if you haven't bothered to bring the issue to them yet! Thanks

Mes. K. Nov 18, 2015     

Blocking all my apps and phone calls. I can't uninstall it very very annoying. Probably a law suite is needed a lots of users are complaining about it and we might seek legal help if this can't be fixed right away by the app creaters.

Jef. B. May 23, 2014     

I need this app for work use. And I agree with a previous post. The finger print not being used is a poor choice. Apple 5 users can use theres. When did Samsung become second rate. Please fix this.

Kev. W. Jan 10, 2016     

New update 6 times a day, can't Uninstall, can't deactivate. Freezes phone every time it has to update, and the app won't open. Unless you truly hate yourself and want to make your life miserable, do not get this app. I've even tried to email the developer of this app. No email back.

Cus. S. Nov 25, 2014     

We've had so many issues trying to manage our enterprise Samsung Android phones using Airwatch. Android users should avoid this product as they seem more focused on Apple/iPhone. Samsung coverage looks like a money grab.

A. G. u. Oct 29, 2014     

Too bad the fingerprint scan is not an option to unlock my Note 4. It may have something to do with company security policies but why does the iPhone with Touch ID work. I hope this option is made available as well.

Lyn. D. Jul 7, 2015     

Want this app removed and unable to do so.

Jon. L. Aug 25, 2015     

It wont run on note5. I cannot uninstall it either. It keep saying that i have to deactivate it first but it wont let me eithet. Now this thing is stuck in my phone.

Kyl. P. Feb 1, 2017     

Utter garbage, causes the home and recent app buttons to be disabled. They've known about this issue for over a year and nothing has been done about it

hem. p. Jun 17, 2016     

This app didn't worked properly and moreover I am not able to uninstall the app. Please help me uninstalling this app if anybody knows.

Der. Z. Jul 1, 2015     

It turns out that it's unnecessary, but now I can't remove it until deactivating. Pressing the deactivate button initiates a do-loop that says I can't remove until deactivating it.

Omr. G. Apr 21, 2015     

This app force me to use Airwatch inbox which is a terrible mail client. Tested on Galaxy S6

Dav. T. Nov 2, 2014     

Ever since I was required to install this, my Note 2 lags frequently, and average battery consumption has increased 25%.

Kin. o. K. Jul 4, 2014     

Does not work. Does not deactivate. Does not uninstall. What woul you do with an app this useless but having access to all sensitive information.

A. G. u. May 10, 2016     

Fails to sync properly, drains battery, ugly interface and most importantly worst ever support.

Kan. J. May 25, 2016     

Most pathetic application I have ever used. Installed two years back and still struggling to uninstalled this. But no luck. Totally useless.

Ama. M. Jan 28, 2016     

I can't deactivate it, can't delete it off my phone and can't even get it to open up on my phone to verify my password that I need for work

Chr. T. Oct 13, 2014     

So, in the car, voice activated bluetooth headset, and a desire to make a call. Turns out that I cannot make a voice activated call until I log into the phone (Samsung S3). What! I can't login while driving, so a useless lump in my jacket pocket!! Btw, if I login before setting off, the software logs me off anyway after a 10 minute timeout.....

Mad. B. Feb 28, 2016     

I the Deactivate button does not work, and once installed there is no option to un-install it.

Joh. Mar 25, 2015     

Airwatch samsung is completely not useful. Cannot open and cannot uninstall. Just sits there taking space. It makes me look differently on samsung!

Jos. C. J. May 28, 2015     

It installs then brings me to a blue screen and does nothing else. Unable to make any configurations.

Rak. S. Dec 30, 2015     

Not abke to uninstall this app. By this app the "usb debugging" option is getting disabled. This app is not deactivating from device adminstrator.

Rob. F. Oct 15, 2014     

This stupid app has rendered my phone useless. I can't install or update any application. Please fix yesterday. MDM AGENT update still didn't fix this error. Its within this app. I hate this. When will you fix the error 26? Five months later still no fix. Can I give negative star?

Dom. R. May 4, 2016     

After the recent update; notification area and recent app button is not working in Galaxy note 5.