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Alabama Blue

Alabama Blue mobile is now available for your Android devices intended for use by all Blue Cross and Blue Shield of Alabama members, as well as Alabama Residents.
Save Time. Get your plan details such as common copay amounts, HSA balances & claims — on the go. File a Drug Claim. Locate doctors in your plan from wherever you are.

Shop for affordable health plans and get a quote instantly

Features for everyone:
• Find a doctor
- Find and map the closest doctor or hospital
• Shop for Insurance
- Get a quote instantly for a health insurance plan – email the details to yourself
• Contact Us – one-click access to customer service
• Health Handbook – one button access to the Health Handbook app to research health conditions, medications, and procedures

Features for members only (Member login):
• Find a doctor
- Find a doctor, hospital that is located the closet to you or rated the highest by other patients. . Add the doctor’s contact information to your phone’s contacts with one click
• Check your FSA/HRA balances and use your device’s camera to submit a photo receipt capture for reimbursement
• My Contract
- Get access to your plan information and covered dependents, paying your monthly bill and viewing claims
• Co-pay
- View common co-pays for most contract types
• Rate my doctor – Rate your doctor based on a recent visit or exam
• Virtual ID cards – View and email your ID card(s) to physicians and/or dependents
• Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) management


• Use your MyBlueCross UserID & Password to access Alabama Blue mobile


• Treatment Cost Estimator – Estimate the costs of a treatment prior to having the procedure, compare side-by-side results by cost, location, provide, or facility name. Understand amounts you will pay a facility or physician to anticipate future expenses for a particular treatment. View remaining deductible and know coinsurance or copay amount you will pay a facility or physician

*There is no charge from BCBSAL to download Alabama Blue, but rates from your wireless provider may apply.This Information is for educational purposes only and is not a substitute for personal care from a licensed physician. Please consult your physician for diagnosis and treatment options.If you are unable to login to your Alabama Blue account or need more information, please visit www.bcbsal.org

© 2013, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association

Category : Health & Fitness

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Reviews (23)

Gre. M. Mar 19, 2022     

Hard to navigate and everytime I click a link like the benefits booklet PDF it says the session is timed out and to log in again and then get the same results. Worthless!!!!

Kri. G. May 20, 2022     

The new update doesn't even allow the app to load the home page.

Ran. G. Dec 23, 2021     

This app is pure garbage. Links don't work. Sending an email requires filling out numerous fields that aren't applicable. Has anyone at BcBs actually tried to use the app?

Bob. B. Jan 11, 2022     

Aweful useless app, will not allow you to login. Keeps saying information is incorrect when it was just changed. Needs to be fixed

Jef. B. Oct 29, 2021     

App is useless. Won't log in even tho certain correct info because can log into website just fine. Used the app a few years ago all the time but has been a continually problem since then. I'm just uninstalling and making a shortcut to the webpage. Update after response. Reinstalled to see if working and same result. Still won't allow to log in. Website still works fine. App is still useless.

Lov. A. Jun 27, 2019     

I just installed this app on my chromebook. It allowed the install. When I click on any of the catageories it starts to change the screen and goes right back to the options page. I sure hope they fix it soon. Love me chromebook! Trying to save phone battery so I wanted to put apps on my chromebook I use on my phone.

Cin. R. Jan 13, 2022     

I have never gotten it to open. If there was a minus star, I would use it. 01/13/22. Still can't get it to work, tired of wasting my time!

Jam. P. May 16, 2019     

This app is useless. I set up my account and every time I try to log into the app, the app returns to the login screen with no error message. It's an infinite do loop! frustrating. I quit!

Reg. P. Apr 13, 2021     

UI seems broken. Won't even allow me to update my address. I had to call customer service to do it over the phone instead. After uninstalling/reinstalling, the app doesn't even recognize the change.

Fre. W. Mar 27, 2020     

The app does not let me logon. I try to logon with my finger print it processes and then logs me out of app. I uninstalled the app. I did a restart on my phone and reinstall the app from play store and I still get logged out of the app. Your attention is necessary to fix this bug in the app.

Jen. D. Oct 3, 2021     

I have to use the app to claim my medicine. Twice when it has updated the area for claiming meds was moved and I had to hunt it. Also it crashes all the time. I'll be putting in meds and it just closed and I have to start all over again.

Jay. M. Jan 5, 2022     

Asks for your date of birth... FORCES you to use a calendar date selector. You can't just enter a date, you have to pan month-by-month back through time to your birthday. It is ridiculous, unless your under a year old.

Chr. C. M. B. L. Mar 29, 2020     

Screen often goes white without continuing to next screen. Icon buttons either don't work or have incredible lag time. Cannot make a payment through app.

Ken. B. Oct 9, 2021     

I'm trying to change my password. It keeps telling me the answers to my security questions are wrong when in fact I KNOW they are right. Piece of garbage. Uninstalling, waste of time

Sch. L. H. Apr 6, 2019     

Magnificent!!! This app is very essential, convenient and easy to use. The insurance prices and rates are awesome. I recommend this to everyone. 😘

Bri. M. May 26, 2022     

It's very useful

Dav. B. May 19, 2021     

Told me i was already registerd. Ive never used this app. Also told me my birth date was invalid. I know when i was born. Please fix this app. I uninstalled that app. Will try again later.

Ire. A. Apr 24, 2019     

The app is useless because the database is useless, down about 50% of the time or more. The web page is just as useless for the same reason.

Ros. L. Feb 15, 2020     

The app wants my health data and to remind me of an appointment. The calendar and journal is sufficient.

Eri. M. Jan 18, 2019     

clicking on the Health questionnaire leads to a white screen. same with many other links. aside from virtual id card, worthless.

Juv. G. E. Jan 19, 2020     

The app keeps telling me my information is wrong but I can log in on the web with it. This has been going on since end of December.

Dav. C. Jun 22, 2020     

App won't accept my username/password combination, even though they work properly when using a browser.

N. C. Dec 30, 2019     

Really slow with new update. It will be faster if I drive my car to nearest blue cross office the let page open