AlbanyGA311
Albany311 is a free service that allows Albany and Dougherty County, GA residents to report non-emergency issues and attach photos directly from their mobile device
Category : Productivity
Related searches
Reviews (5)
A. G. u.
Jan 17, 2020
GSP location is not accurate, always have to tag the location.
A. G. u.
Aug 20, 2018
The most under utilized app. I love it.
A. G. u.
Dec 24, 2014
It won't work
A. G. u.
Mar 12, 2013
I have used the phone number to report more issues than I should probably admit; but this app makes it easier and faster when I am on the go. The only sticking point is the accuracy of the mapping and pin movement. Good use of my time to use the app rather than calling in my reports.
I like the concept of the app and having one central hub from which to access city services. It would be great if this hub were also a single point of contact for communications with the city, especially now that everyone is working at home due to Covid. When I call Albany Utilities customer service, I leave a message requesting a callback and the return call can take anywhere from 3 hours to two days to receive. I'd like to be able to text or email departments through the app.