• Alberta Health Services (AHS) 1
  • Alberta Health Services (AHS) 2
  • Alberta Health Services (AHS) 3
  • Alberta Health Services (AHS) 4

Alberta Health Services (AHS)

One App, Many Features
A single app for AHS means that Albertans will be able to find official AHS content and functionality without sorting through the hundreds of thousands of available apps or loading a webpage. We will continue to add to it as we are able to provide more features.

Emergency Department Wait Times & Important Contacts You can now access real-time estimated wait times for Calgary and Edmonton emergency departments and urgent care centres through the AHS App.   This tool is designed to help Albertans decide where to access care for themselves and their families. Anyone needing emergency care is always reminded to call 911, or to go to the nearest emergency department.   The wait times App estimates how long it takes for patients to be seen by a physician once a triage nurse has assessed them. Wait times do not represent the total time patients may spend at the hospital or urgent care centre, or in line for triage. Please remember, we provide care to the most critical cases first.

The goal is to continue to expand this service to other areas of the province.

Features:


• Estimated emergency department and urgent care centre wait times initially for Calgary Zone and Edmonton Zone
* facilities, including:
- wait times updated every two minutes
- list view showing all the wait times for the Calgary Zone and Edmonton Zone
- map view showing your current location and the wait times of nearby facilities
- directions to each facility from your current location


• Health Care Locator
- Use the locator to find the hospitals, health care facilities, programs and services near you.
- Search by your current location or postal code
- Find any of the approximately 85K options throughout the province


• Important contact numbers, including:
- HealthLink: 24/7 health information and advice from registered nurses
- Poison Control (PADIS)
- Mental Health Help Line
- Kids Help Phone


• Fall into the Routine
- Find clinics and times for your annual influenza immunization


• Share the App – let your friends and family know about the AHS App by notifying them via:
- Email
- SMS
- Twitter
- Facebook

*Note: The estimated wait times will be expanded to the whole province as this information becomes available.

As part of our commitment to providing health information to Albertans, this app is yours. We want to know what content, functionality and features you want out of the AHS app. Let us know!

Category : Health & Fitness

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Reviews (29)

Kev. K. May 18, 2022     

Wow, I've used some bad apps, but this one takes the cake. I was told I could use this app to find out wait times at my local clinic, but my clinic isn't even in the app. It will show up in the predictive text in the search when I start typing the name, but not in the search results. Found several bugs in just minutes of use (eg: if you search with an empty field, it crashes) Only good for finding out wait times for emergency clinics, but otherwise, it does what google maps does but worse.

Kel. G. Apr 15, 2020     

This worked really well until the last update. since then, it goes to the tutorials (6 pages) and doesn"t allow you to actually access the app. I use a Blackberry Key2LE. Android.

Moh. M. R. Nov 13, 2020     

Unfortunately, the app doesn't go past the fisrt few tutorial pages. I hope the app developing team reads the comments and take a meaningful action. In the meantime, the app gets only two stars from me.

Bra. W. Aug 20, 2020     

Yep, same problem as others have described. Useless app, can't get past the 6 pages of tutorial screens. Well done!

Dar. B. Nov 1, 2020     

Since covid19 got into this app i can no longer go to the staff page to access my work program.... and I wrote the earlier statement some months ago... ahs get it together!!! We r supposed to be able to use our phones to access our emails and our other services... this is now November 1 and still no repair... is there a glitch in the program or are you all just trying to hide things from everyone? Without prejudice , ill will.. vexation.. or malice.. we just wish to use the direct programing.

Min. M. Mar 23, 2020     

Since the update i cant get out of the tutorial. All i see are 6 pages to scroll back left and right. When it was working, it was great.

Ste. C. Mar 18, 2020     

I want to get my blood tested Over 1100 results. Do I choose services or facilities? Then 99% of the results are for something else. What it immediately should should show is the nearest lab. Getting rid of this app and going to attempt the website.

Sha. T. Oct 1, 2021     

Can't fine the app for parking in a emergency don't have money to pay and don't credit card this app is too hard it should be easier to use for every day people .... Not happy stress outdone need a ticket whom ever made this site. Really not thinking about every one's needs....

Kev. A. Jun 6, 2020     

Useless, new version will not work on my phone. As with others I can't get past the screen tutor. No way to get into the app.

Joy. Apr 11, 2022     

Unable to sign in to my ahs connect

Phi. Z. Nov 29, 2020     

I open the app, and can not get beyond the tutorial at the start. Better off using the website instead.

Dav. L. Jan 19, 2021     

The what's new splash pages that are bragging about the apps capabilities don't go away so you cannot get into the actual app

A&T. A. Jan 10, 2021     

Cannot get past tutorial pages. Useless when I needed it most!

Wil. D. Jan 12, 2020     

Would be nice if they added a feature of being able to have a digital copy of the health card

Pau. H. Sep 4, 2020     

STILL no fix for getting stuck at the tutorial. Unreal. Alberta government needs to get its act together ASAP

Rob. D. Jun 1, 2020     

Have the same problem after update. Cannot get past the tutorial.

Ori. B. May 19, 2019     

Wait times match what is posted at each emerg (+/- time to update ). So useful to compare times if you are trying to decide which hospital to go to, or to know in advance what kind of wait to expect. TO ALL WHO COMPLAIN ABOUT WAIT TIME INACCURACY: all emergency wait times are estimates based on current patient load. This can change at anytime due to urgent cases that may arrive: minor things (earaches) can get pushed back for hours in order to see more urgent patients. This is as it should be!

Jam. C. Sep 7, 2019     

A great addition would be a digital wallet to store photos of all your family members care cards.

Mur. L. Jun 4, 2021     

USELESS. Tutorial splash pages only. There have been people here reporting this for months...C'mon! Get your act together

Pet. S. Jul 5, 2021     

Will not move past the tutorial pages. Useless.

Rya. H. Jul 26, 2021     

Literally useless. Consider linking in to the provincial health system so that we can see official records of our covid immunization. Or covid tests like British Columbians have access to...

Mur. R. Dec 6, 2020     

App gives you approximate wait time, doesn't include seeing a Dr, add another 2 hours.

Sha. J. Aug 1, 2021     

this is the second hospital I've been at for over 3 hours when the waiting times said 2 hours for one and half an hour for this one. The wait times listed are not accurate

Din. D. Jul 11, 2019     

Is this app being maintained? Haven't seen wait times update for a week

c.p. v. Apr 18, 2020     

Not helping seniors

Rac. S. Feb 20, 2021     

Can get past the the first tutorial.

Huy. T. Feb 26, 2020     

Keep crashing! No Calgary hospitals.

Dyl. M. Aug 11, 2021     

Waste of time

And. T. Jan 24, 2021     

Thank you.