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Allegiance Advantage

Save time and hassles while making the most of your HSA, HRA, and FSA health benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include:

Easy, Convenient & Secure
• Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided)
• No sensitive account information is ever stored on your mobile device

Connects You with the Details
• Quickly check available balances 24/7
• View charts summarizing account(s)
• View claims requiring receipts
• Click to call or email Customer Service

Provides Additional Time-Saving Options (if supported or applicable to your account(s))
• File a claim towards your medical FSA and HRA
• Take or upload a picture of a receipt and submit for a new or existing claim
• View, contribute and distribute HSA transactions
• Pay bills from any account and add a payee
• Using the Dashboard, enter medical expense information and supporting documentation
• Retrieve your forgot username/password
• Report a debit card as lost or stolen

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Category : Health & Fitness

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Reviews (30)

Sha. V. V. Nov 16, 2021     

Can't get past login screen for the app. I realize from reading all the reviews this is a known problem, so why not make it more obvious in the app login screen??? Also, the website from a mobile device is completely useless. Lets you most of the way through, then says your required fields are not populated, even though they are. I tried it a year ago and was frustrated, and unfortunately wasted more time and tried it again.

Jac. N. Dec 2, 2018     

Don't try to set this up on a weekend. IT WON'T RECOGNIZE YOUR LOGIN and you'll need Customer Service you give you new credentials. Credentials get me in to the web site. WHY NOT THE APP?! UPDATE: the fine print (on the desktop site) indicates that the app uses a separate login with 4-digit PIN. How many of us wasted 30-60 minutes of resetting passwords and checking email... all to no avail? Oy.

Nic. L. Jan 25, 2020     

Can't scan barcodes in store Used to be able to scan products in store to see if they were covered. Tried with my Samsung phone & my ipad. Barcode is blurry & will not capture. Would be great if that could be fixed or an option to enter the barcode number so I dont have to return items at the checkout that aren't covered.

Tim. R. Dec 30, 2019     

I hate this app but I have to use it to submit FSA claims. It logs me out in the middle of submitting claims making me re-do what I was in the middle of. The camera image doesn't match what's on the screen, cutting off parts of the receipts. Overall it is frustrating to use.

Jay. S. Feb 5, 2020     

Junk software. Doesn't even let me log in, doesn't let me reset my password. This app and the site does two different things when trying to log in or reset my password. Don't offer an app if you can't even make it work.

Ant. M. Jan 31, 2020     

Using the exact same user name and Password as the website does not work in the app. The response "Allegiance Benefit Plan Management" provided proves just how useless this app really is. With great pleasure I have removed the app from my phone and will now just use a third party app instead. And yes there is a third party app for this. :) Two thumbs up to the third party up and I have given them 5 stars and a glowing review.

Pen. A. Sep 10, 2019     

Very difficult to initially log in and create account. Equally difficult to use app. Too many choices, asks got things like mileage that are not relevant. Very frustrating!

Bri. H. Dec 4, 2018     

I used to use the app just fine. All of a sudden it doesn't recognize my credentials. Even online when I'm in my account I can't do anything without getting an "error" message. Horrible business.

Ste. N. Oct 20, 2018     

The app says my credentials are wrong but I can log in on the website with no problem. I tried uninstalling and reinstalling the app and it did not help the issue.

Joh. A. Oct 30, 2021     

No stars. Will not accept login info that should be the same as their website. Won't accept my information to allow me to change login info. Oh and customer service is banking hours. Must be rough. Their Website won't accept dates, provider, mileage or any amount. And since I can't get ahold of any help, just their way to rob me of my money

Ant. B. Jan 5, 2021     

This company is about 40 years behind in regards to its online services. The website sucks and the apps are pointless. Not sure how they're this terrible considering Cigna's online services are pretty good.

Mon. J. Nov 22, 2020     

I really like it, but I would like to not have to screenshot saved documents in order to file them. I should be able to send pdfs.

A. G. u. Jan 21, 2019     

says login is incorrect but I can log on just fine on the computer with same credentials. used to work fine until something updated.

Kim. H. Aug 22, 2020     

The mobile app is easy to use for submitting claims. Benefits are promptly paid and deposited in my bank account, which is very convenient!

Dan. K. May 25, 2022     

App is surprisingly easy to use. Very intuitive vs. other similar apps I've used.

Jen. D. Jun 15, 2021     

When reading the directions, the app is easy to follow! Great on hands tool!

Jes. W. Jan 6, 2022     

So easy to use and convenient on my phone. No issues!

Spa. b. Jan 7, 2020     

Cannot login on the app, but I can login through the desktop. Please fix lol

bri. t. Jul 15, 2020     

It doesn't work I called and they speak so fast and I ask to repeat and still had a issue so I guess....

Noa. P. Jun 8, 2020     

Makes FSA calms so simple, app never crashes or has any issues whatsoever!

Kar. K. Feb 1, 2021     

App works great once you get past the log in issues.

Jac. S. Jul 29, 2021     

Hard to set up and freezes when i upload receipts

Bry. b. Nov 8, 2018     

Doesn't work! Login is incorrect, Um no its not!

Gin. D. Feb 17, 2020     

App works great! Super easy to use!

Rho. M. Mar 15, 2022     

Love being able to use the app for claims.

Lyn. H. Jan 31, 2020     

Easy to understand and use

Hei. Q. Feb 9, 2021     

Great access and great customer service

Zac. Z. Jan 4, 2021     

Easy to use and works quickly.

Bre. C. Jan 2, 2020     

Refuses to accept the exact same login I use to enter the web portal on my desktop browser.

Kar. L. Sep 10, 2020     

It's easy, even for a little old lady.