• Allerdale Borough Council 1
  • Allerdale Borough Council 2
  • Allerdale Borough Council 3
  • Allerdale Borough Council 4

Allerdale Borough Council

My Allerdale is a mobile app that enables you to report issues to Allerdale Borough Council.

You can attach photos, video and other relevant information to your report and pin point the exact location with easy-to-use maps.

Your report will be received by the Council’s Customer Services team and then forwarded to the relevant department who will deal with the report. You’ll be kept fully informed along the way.

Current Features
· Submit a report.

· Receive information about your submitted report by SMS, push notification or email.

· View your submitted reports.

· Add notes to existing reports.

· Handy links to the Allerdale website, e.g. council tax bands, planning applications, jobs, etc.

· Integrated help.

Future Features
· Roll out of further services and tasks onto the app

· Make payments e.g. council tax or a parking fine

· Make bookings e.g. a bulky collection or a building control inspection

What you can report
You can submit reports for the following issues (we’re adding more all the time):

· Dumped rubbish

· Dog mess

· Litter

· Damaged litter bin

· Overflowing litter bin

· Stray dog

· Syringes

Contact us
If you have any enquiries please contact Customer Services at [email protected] or visit us at http://www.allerdale.gov.uk

Category : Productivity

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Reviews (17)

Sha. A. Mar 2, 2021     

Registration isn't user friendly. If you want the password to be over a certain length and contain certain characters then say so on the password page, or at least point out all errors at the same time instead of one at a time. It's annoying for users.

Fir. B. Apr 17, 2021     

This app has really come on from when it first came out, good layout and easy to use. Great for reporting issues and links into the website very well.

jon. l. May 4, 2021     

clunky interface very 00s. Have to enter address details every single time you want to check the bin calendar despite being logged into the app

A. G. u. Nov 22, 2018     

Downloaded it. Wanted to report an abandoned car outside my house but as with Allerdale Borough Council..... it doesn't work. Quel surprise!! Uninstalled......🙄

Joh. U. Oct 7, 2020     

Installed. Tells me my login details are invalid and I've literally just created an account. Awful.

A. G. u. Oct 9, 2019     

Little seems to work, this app needs attention by someone who knows what they are doing. Pity really.

Pau. D. May 14, 2021     

Very complicated 2 use should be more straightforward

Sta. H. Mar 30, 2021     

Hard To use and navigate

tim. k. Jun 14, 2021     

Cannot find bin collection calendar

A. G. u. May 7, 2022     

How do you find out if your direct debit payments have been made on app

A. G. u. Dec 6, 2019     

If I could give it zero stars I would, complete waste of time

A. G. u. Jan 16, 2020     

Typically useless.

A. G. u. Apr 30, 2018     

App doesn't work, so uninstalled

A. G. u. Sep 16, 2017     

As per usual with everything allerdale another badly thought out idea and not working be venture.At least if you provide an app test it first.Unable to use the peort it button .Amazing but I didn't expect much being allerdale.Uninstalled

A. G. u. Mar 28, 2017     

You create an account telling it where you live so when you look at anything why do you have to do that all over again. Needs to link with your address so that when you look at a category it already refers to your house!

A. G. u. Aug 9, 2016     

Great app so much information available in an easy to read and use format. Well done Allerdale.

A. G. u. Mar 16, 2017     

Installed it and nothing worked when you pressed any of the buttons so have now uninstalled it.