Category : Finance
The developers responded quickly when I expressed frustration that my new Galaxy S22 Ultra was not supported by the app. My only real complaint, and it's not unique to the app, is that our passwords can't include most special characters. It's difficult for me to remember my password as there are a few special characters that I use that aren't allowed in Alliant passwords. Overall, the app does what I need it to.
In the 3 years I have had this app, I've only had an issue once. One can do everything with this app. I use a Samsung Galaxy S7 Edge with the latest Android software and it's been a good experience for me. I highly recommend using this app. 04/06/2022 update: I'm now using a Samsung Galaxy S21 Ultra. I had to download this app to my new phone. It was seamless and haven't had any issues from the switchover. Still highly recommended!
Can't make a deposit; can't do anything. Used to have no problem. This has been going on for several weeks, getting error messages that I couldn't connect to Alliant, to check my connection. Connection is fine and strong, but app still doesn't work. (I even updated the app.) (member since 1996? UALECU)
This app has no notification for payments that are due. I manage several bank accounts and credit cards without a glitch. All of these accounts and cards notify me with statements and upcoming payments. I asked for a way to set up notifications and was told not included in the app. It would have helped a lot to know that this app must be checked regularly. I wasted a lot of time and now late fees on a bank that has unbelievably bad basic service.
Very good app. It's user friendly and almost never has an issue. 03/01/2022 Update: Just got the Samsung S22 and this app no longer opens. It crashes immediately... please fix! 03/09/22 Update: The app issue has been resolved. Thank you Alliant
App used to work great. Now every time I log in, it says update required and lets me do nothing. I've even uninstalled and reinstalled the app from the play store. Keeps insisting I need to update the app in order to use it.
It's awesome! You can set it up to see your balance before you sign in. Also to make check deposit thru the app is easy and convenient.
App on my device is prompting for a "required update", and clicking update takes me to Google Play...where there is no update available. Clicking close logs me out. I can't use the mobile banking app at all.
I always had no problem with, Alliant, scince I started in 1989, they were always helpful, when I had a problem with something, they go the extra mile. Thank you Alliant, Fernando Seligbon
Completely unable to log in. App says Invalid Request...I know the credentials are correct because I can log in through the web portal just fine. Fix your app!
I cannot even log into my account. Keeps sending me back to upgrade the app continuously! So frustrating!!!!
App continuously wont let me log in after security question even after reinstalling it. Tired of waisting my time. I'll use other credit cards instead.
My account went negative 2 or 3 times for very low amount. Under $100. Now they wanna hold my checks for over 2 weeks. Do not bank with them. Go to regular bank. Will not recommend.
Loved the app on my old phone. Got the new galaxy 22 ultra and didn't realize there are apparent issues with the app and this phone! It crashes, won't load, can't use the app. This is not helpful at all and now trying to figure out how I'm supposed to make deposits to my account. Looks like it's been an issue for a while, why hasn't this been resolved yet
Awesome overall. The only minor annoyance is that external apps still cannot use Plaid to link to Alliant Credit Union. Otherwise I'm very happy with the app, website, and credit union!
Best mobile banking experience I've had. Everything works very smoothly, and customer support is great as well. Only improvement to suggest is allowing scheduling recurring payments from the app. You currently have to use the desktop website for this.
Have to say that very much appreciate (and we should all appreciate), this simple, but effective app. Don't forget the mobile deposit capability as well.
Easiest banking I've ever done, never notice problems or updates, seamless transition, can always reach a person.
App used to work but no long works on the Galaxy S22 Ultra. Update app is working again. Thank you for the update
Alliant fixed the app for the S22 and now I have no complaints. App works great for my needs and is very straight forward and easy to use.
App will not open at all. I've tried uninstalling , restarting my phone, reinstalling the app and it just won't open. I get a message saying to wait for the developer to fix the bug.
Update: got a new phone, Galaxy S22. Cant use the Alliant app. Doesnt work yet. App only crashes. Please fix! Original review: Can't mobile deposit, which to me is a necessary item in a banking app. I've upgraded to the latest version. Phone is a Sony Xperia Z5 Compact. Try to do a mobile deposit about every 6 months and have yet to be successful. Disappointing.
No problem till today 5/16/2022. Now the app won't open. Tells me I have to update the app, yet there are no new updates available.
Everything is outstanding always get informative and pleasant cust. service rep. and the app is the very best too, easy to use, flows quickly. This banking is a "smooth operator"🤗
Haven't been able to use the app for over a month now. Yes it's updated. It just crashes seconds after opening.
2/23/22: App immediately crashes on new S22. Doesn't open. Cleared data and cache. Edit 3/3/22: Still can't use my primary bank's app. Edit: 3/14/22 app is flawless again.
Updated... Since today's app update I am back in business! The app is back to the great experience I had prior to my Galaxy S22 Ultra upgrade. Thanks everyone for the quick fix to this problem!!!
It took a little longer than expected, but the app works again on my S22 Ultra. Thanks for responding to our feedback! Maybe we can get a dark mode next?
App needs a little work, but overall it works well. It's very frustrating to have to enter a one time security code for every single login... As if I wasn't using the very device to which the code was sent. The desktop site doesn't have this problem and remembers the device correctly. Alliant itself is great! Glad they fixed the recent payment issue.