Category : Photography
HAVEN'T BEEN ABLE TO ACCESS APP SINCE SEPT. 2021. WILL THIS EVER WORK AGAIN??? WORST APP EVER!!! App doesn't work any longer so I can't see my photos. Used to work, but always get Server Error message now. Wish Universal would change companies. Also, even the Help link doesn't work.
This app used to be good, when it worked. Now it's just a constant server error with no sign of ever being fixed. It's now a bit pointless buying a photo package if you're not going to be able to actually access the photos.
Used to love this app. Now I can't even open it. It crashes every time I open it, which means you can't use the QR readers in the park. Please fix this. It's been happening for months now. The staff in the shop at the park couldn't help and didn't seem to be aware that there is an issue, which judging from the amount of comments, seems to be affecting a considerable amount of users.
**Straight Garbage** Apparently the App is no longer supported. Nothing but sever errors. No way to view your pictures when you buy a photo package at the parks with a broken app. **Straight Garbage**
Where are the pictures that I paid for?? Been trying to access for over 4 months!! How do I get my money back?! I really prefer my pictures instead. Disappointed-
This app never opens. It stays on Connecting to Server, but never connect.
The most useless app, I have been charged extra in my ticket for photos and now I can't retrieve them even after a month due to server issues. Really is it the server or fooling people to buy photo add on for the ticket
App used to work fine ...now it just started crashing every single time I try to open a picture... I have uninstalled and reinstalled nothing fixes it
Spends more time not working than working. Awful interface and basic and chunky. Pay all that money for a photo pass and get an app like this. Disney is miles ahead with this
App is not working paid all this money for my photos and cant even view them. Cant create a account, cant log in cant do anything. Paid for pictures that I cant even get.
Loved it for the past 2 years but now it crashes everytime I open it. Can't view pictures
Just like others. So used to work fine and now it crashes when trying to open any picture.
Used to work great. Hasn't worked in months. Can't access my pics very unhappy.
app worked great for us! pics were available almost instantly and downloaded to my phone as I walked through the park :)
Never connects to server properly. Better off using browser.
This app does not work. We paid $16 for pictures we could not get. If you are reading this before getting pictures DO NOT DO IT.
shuts down and won't let me download from phone. reinstalled 3 times. I have a Samsung s9
Used to be great. No it says my email doesn't exist. Tried creating new account and it says email is already taken.
This App was great Plus I went to the Store And Got a good Family picture , i rate it 10/10 stars if i could
Can't install app to receive pictures will not download. A RIP-off.
app keeps closing anytime you try to open an image
Crashes everytime I try to open a photo Terrible app
eveytime i open a picture the app crashes.
App doesn't work and neither does the website.
elaborate, intrusive and doesn't work
continued to say try again and wouldn't load pics
We are paying for something that cannot be accessed...this needs to be fixed.
unreliable, all i get is server error, i have uninstalled and re installed and all i get is a message saying server is unavailable. all of my holiday pictures were on this. COMPLETLEY UNACCEPTABLE, TOTALLY USELESS AND WONT BE BUYING A PHOTO PASS IN UNIVERSAL AGAIN, ONLY PUT ONE STAR BECAUSE I HAD TO. IF I COULD GIVE IT A MINUS SCORE I WOULD