Amazon Seller
The Amazon Seller app lets you:• Create listings to quickly and easily sell your products on Amazon.• Respond to customer messages. Provide great customer service by responding to customer questions quickly with customizable email templates.• View your sales. See how much and when you’ll be paid by Amazon.• Manage your inventory. Easily update your prices and quantities. • Manage your orders. Get notified when your product sells. View your pending orders and confirm shipments.• Find new products to sell. Check current prices, sales rank, competing offers, and customer reviews by using text search or continuous scanning with product images or barcodes.• Be notified on the go for opportunities to sell new products and keep your pricing competitive.• See how much you’ll earn by viewing the estimated profitability of your products.• Have a question about selling on Amazon? Use the app to contact Seller Support.
Requirements:
• An Amazon Seller account.
Category : Business
Reviews (25)
Excellent tool to list, but lacks a lot of features that are on the website. Still this tool is indispensable if you are an Amazon Seller. Update: After maybe a year or so of using the app there has been a whole lot of improvement and features added. I've really been pleased with the experience on the app and I have to use the website less and less mobily. I could also see how potentially hobby sellers could use it exclusively at this point. Excellent
Useful app as it is but no replacement for the web interface. Great for a quick and satisfying overview of sales trends, spotting customer messages and for keeping an eye on stock levels but for any serious work you still have to use a browser. No brands support either which is a shame. Sadly development of the app has also been pretty much nonexistent for some time so I wouldn't expect any big changes soon.
App is hard to use. Amazin constantly lose your inventory and when you ask where it is they say nothing. They charge monthly while your items sit in a warehouse and your ads are inactive. They allow you to send all items in, and later they tell you that you do not have permission to sell them. It's not as easy and fun as I thought it would be .
Doesn't notify you of sales, even with push notifications and all on. Resulted in a few poor buyers, who paid, only to wait, and wait... Entirely oblivious to the fact a book I forgot I listed over a year ago, finally sold... I feel terrible for those who made a purchase, and never even got a response back. I try to catch the emails, marked important of course, but the Seller App should be alerting you the moment your item sells! But given the resources this app has, it'd be a 2.5 star.
Cannot upload financial documents for sign up. No matter how many different ways I tried and restarted the app, it did not work. Never got past the sign up. The button that says "upload document" works, I take the photo, and submit but nothing appears, as if I didn't upload anything, and can't continue without this verification
The main reason I downloaded the app was so that I could ship products on the go. Unfortunately I still have to do it from desktop only, because the app does not show people's names nor images of products in the orders list. Without these it's a guessing game and easier to go to laptop instead. So now the only purpose of this app is that I get a notification about a sell.
Please fix the app!!! Cost of purchase no longer stays saved when you click through to see fees on each listing. This is messing with my daily price adjustment and has lost me money. My old costs of goods remains, but will not update when increased, or even added to new listings that are at zero.
They have consistently ROBBED ME. Any time I've made a profit & requested to get paid my money ended up in a "reserve" account where I suddenly couldn't access it. There is no longer a # sellers can call for help so when I reached out via email that my money wasn't transferred I got a reply e-mail that my issue was "resolved". I have lost literally hundreds if not thousands because of this. I've unlisted ALL items yet I still get charged reserve fees & I still get sales but only when I owe fees
Very complicated. Some other things are just not possible on the app. I don't recommend this as a side gig unless you have access to alot of unique products or you will be competing with multiple sellers to the point you will lose money if you try to match prices. A bunch of my product has gone missing before getting checked in at Amazon. No one will respond. I think they rely on first time sellers trying it for a few months before they realize they are losing money. Ok for mass quantity.
4 stars, easy to use, tough to navigate, but I've only been using it for a few months now. Difficult to see what exactly has sold when listing many items, only way I've found in the app is via inventory count.
Info such as sales and account balances are not always synced up with what shows online. Options to edit products appear to work. However when you try to save any changes, an error appears saying Amazon is not available. Update: 3/26/2022 The app functionality has only gotten worse after recent updates. It never shows current sales, or an accurate balance. Occasionally it will show on the chart that I made sale but that is not reflected in the daily sales box. Very disappointing.
App is ok. It has a lot of issues though.. Unable to process refunds from the app, Have to figure out some work around to get some functions to work properly. (I won't get into specifics) as there are too many to list in 500 words or less.. Company as big as Amazon shouldn't feel so wonky and incomplete.. Ebay is much more user friendly.
Not impressed with the UI but it does keep me notified about my sales so that I ship them out on time. It's difficult to edit listings though - it doesn't have all of the field that the desktop site has and it's clumsy to edit details.
I can't even say, I opened this account in the hope of creating a small side income. Since the day I opened the account it got disabled and I get no support for amazon as to why my account was disabled. I have put in a disputed(multiple) and have called and have emailed/ wrote letter just no help from amazon. At the same time I started to sell on ebay and have had great luck on that platform. I would highly recommend eBay over amazon.
Great app overall, i feel like it can be a bit more detailed when it comes to certain information but it still has a ton of info about your account overall. Also the profit calculator can probably use an update so as a seller we dont have to rely on 3rd party scanning apps
Good app. I got used to it fast but there some aspects that are hard to navigate. Could you reduce the update time for a listing? Otherwise ince you gwt used to it, its a good up but not yet perfect.
The app takes some getting used to. The difference between the desktop version and capabilities are too great but I suspect that the usefulness and functionality will increase as I myself learn more
Too many issues like... needs high speed net only to work smoothly, can't upload products photos, whenever press back button just once , we directly comes to main page very irritating, etc... And, one and only main reason is Amazon Seller Support for Sellers are the Worst.. should be names as Buyer Support only.
Awful technical support in the Philippines. They aren't trained enough, in English, or technical knowledge. Constantly on hold. Costa Rica, and SA and Jamaica are great! Also the fees take 48% of my sales! It would be great if these could be reduced and the previous "small and light" program reinstated. It's really difficult for. My small business to make any profit on a $8.99 item. Help us out here!
Definately getting better with the updates. Still missing the ability to do more adjustments on the ads campaigns. Charts for that only update once a day.
Complete and total rip off. Signed up for 39.99/ month business account and got charged 94$ EVERY month. When ask for a cc statement they got it. Then needed dates and transaction ID. You have cc statements right? Go look. Sent them back with dates and Id HIGHLIGHTED for them. Yet again ask for the same thing. They also owe me over 700$ from sales that magically disappeared from my "reserves". Don't do it. DO NOT DO IT!
90% of books a restricted to sell. I just take my business else Ebay where there is no restrictions and easier to list. Phoned Amazon about it, got a reply "i know its frustrating" but not not a solution to resolve. Wanted to give Amazon a try but spending more time returning to Ebay.
I have some trouble when it tells me I'm not approved to sell a book in"refurbished" condition, whatever that is. Then, in response to a prompt, I request and supposedly receive approval, but I'm still not able to list the book in New or Used condition. Eventually I am able to enter the listing, but I have no idea what has changed to make that possible. I'm a very low volume seller, so it's not the end of the world, but if I were trying to run a business it would be an issue.
Amazon is the worst Seller experience anyone could ever have. They give customers full refunds outside of the 30-day return window, even if it was a new item that has been opened and used, as soon as the item is scanned thanks to their new RFS policy (Refund First Scan). Customer service for Sellers is ONLY based in India and completely useless (aside from horrible English they cannot assist or make changes to anything). I suggest reading the Amazon Forums before trying to sell on their site.
Does what it needs to do, could have better fun functionality when seeing inventory, for example if you have more than 1 product and you want to look at another one that you own In the app, you have to go back to the home screen, click inventory and then click the product you want. The stats page has the same annoying thing but this app does what it needs to would definitely recommend