Category : Maps & Navigation
This app was 5 stars until the recent update. You can no longer tip the amount you want in the mobile payment options. You are forced to tip 10, 15 or 20%, but I typically tip a higher amount and there is no "other" option for the tip. I feel like the drivers are getting screwed over by the lack of options and if they want to continue with it, they should at least offer an "other" option so we can tip what we see fit and not be forced into three options. edit: They fixed the issue.
Very unreliable, unless you are traveling from the airports! I always try and support smaller businesses now that Lyft and Uber have taken over. But, seeing how unreliable this company is, it looks like Uber and Lyft are my only two options! Very disappointed!
The app is terrible. Won't except my email. States I'm already registered. When I enter my email it states it can't find it. A never ending circle.
sometimes good service other times idiots aliens with poor english that doesn't know where the directions are, if you are going to hire people from other countries as drivers be sure they are fluent in english and know where the they are, sometimes a GPS is not enough.
App is great however getting a cab is horrible. Ordered a cab 3 hours in advance and still waiting an hour after my pick up time. Ordered a different service and cancelled taxi.
Downloaded app because Uber was Crazy at O'Hare. Unfortunately I couldn't even get past the registration screen as it wouldn't let me enter my address.
Constantly calling saying I ordered a pickup when I didn't. Driver got upset when I hung up, I'm busy at work. I don't have time to keep explaining I didn't order a taxi.
A very basic app. It's a bit irritating the number of things you need to do via the website that the app doesn't allow
Clocked when trying to register my ph number.
The app and this place are terrible!
Awesome carrier , always dependable always on time. Cars, vans always clean. Drivers are always very professional.
WORST.APP.EVER!!! They also have the worst drivers. There are better companies
Great service! The app makes it so easy and convenient,
when this app works is great, lately I keep getting a error message
The app is the worst! It is terrible to try and register. Whomever the programmer for this app should be fired!
App keeps shutting down,when you need it most. Not Good 😜
American Tax is not a Dependable form of transportation if you're on a time schedule
Trash app with slow interface
Calculate rate feature does not work
AP crashes when you select pay in cab option.
login required for a taxi, that's a no dawg
Worst taxi. It taxes 1.5 hour to order a taxi
love this service
Make me wait hours keep saying they didn't find driver until I cancelled they didn't want my business
Does what it needs to.
Worst drivers alive
Since last update will not complete login.. app fail on Moto z2 play
Update to app now won't recognize my username or email. It doesn't respond to try tocorrect and so it's basically unusable.